Very impressive staff and knowledgeable teams. I highly recommend them. Great for lawn mower,…read more snow blowers parts and there outdoor equipment

I have always had great service from Durie, They are honest and help guide you to the right…read moremachines for your needs. They take the time to educate you on the options and variations, and show you how to use the machines safely. I have been a customer there since about 2000. They carry the Best Brands to cover all the bases.

This is for the owner of the store ( and jokes on me if he's the person that doesn't seem to care…read moreabout the customers ). I've never been to your store before but pass it on my way home from work . For almost 20 yrs. I was a regular customer of Benjamin Bros /Value Hardware before they closed down . What kept me loyal to that store wasnt their prices . It was the friendliness and helpfulness which should be a standard work ethic for customer service people. As soon as a floor person saw you there they asked if they could be of help after they said Hi... I guess you know where I'm going with this .. A younger man was helping someone by the paints and he was friendly with the customer. I got the older man ringing me out . He didn't say hello or ask to help me find anything when I saw him earlier in the aisles wandering right next to him. He was just as stone faced at the register . Why would I want to go back there and become a loyal customer ?? I'm writing this because I think it's a shame when a small business is being hurt unnecessarily .

Just before the storm, I went to buy a weather seal to make sure my doors were sealed. All was well…read moreuntil I realized I had bought the wrong product. I went back to get the right one today and explained the situation to one of the workers, who was more concerned with his phone text than with me as a customer. He proceeded to tell me, "Talk to my boss! If you want a refund," The Boss" told me there is nothing I can do for you because " I could not resell it since you opened the plastic bag" with an attitude. I think the whole weather seal was like $5.99. I told him not to worry about it. I am not a new customer. I live in the neighborhood. There is nothing about "Hometown" in these types of stores. I will take my business HomeDepot where I am not even questioned for a $5.99 item! And then they dare to complain when they go out of business or when they say we do not support small businesses.

Brian saved the day! My jaccuzi drain was broken I came in and he gave me the exact piece I need…read moreand now I can use my jacuzzi!!!! Thanx so much!!! I went to 2 other stores and they could not help me.

Great store for all your plumbing supply needs, and the customer service is excellent as well!read more

I brought in my original paint can so the store could match the exact color I used on my wall. They…read moremade me a new can and kept the old one to discard. When I got home, I realized they had given me a completely different color. Mistakes happen -- that part wasn't the issue. I went back and asked if they could retrieve my original can from the trash so they could properly match the color. It had already been thrown out, so I took time to find the closest match from their color samples. They remade the paint... and then tried to charge me again for correcting their mistake. I was shocked. The incorrect color was not my error -- it was theirs. Yet they refused to take responsibility and attempted to make me pay for it. That is unacceptable customer service. When a business makes a mistake, it should own it and fix it without putting the burden on the customer. Instead, I was treated with complete disregard and disrespect. I will not be returning, and I don't recommend this store to anyone who values fairness, accountability, or basic customer service.

This is a great neighborhood hardware store. It is truly amazing how much "stuff" they were able to…read morepack into it. In all the years that I have been their customer, I can count on one hand the number of times that they did not have what I was looking for. And their prices are surprisingly reasonable. Who needs Home Depot when you have a store like this right in town? Support your local business!!

This is a good store, but it seems like there's a problem with management. This is my go to store…read morewhen I need things from my home and I rarely don't find what I need but like many stores in the area they have big problems when it comes to being stocked for major weather events. I came to the store like many people looking to get ice melt and found a sign on the door that they would not have ice melt until 12 PM. So I went to a local Duncan's and bought some food and sat in the parking lot waiting to see a truck pull up and be prepared to get a reasonable amount and I sat there for nearly an hour and a half and then so people coming and going just like me that saw the sign and figured they would come back. Well after four or five minutes after the 12 o'clock mark, I noticed people walking to their cars from behind the store with bags of ice melt so I walked into the store and I spoke to a fella that was working in the paint department and he spoke to me and another fella and stated that well we really don't know if it's gonna come in at 12 o'clock or not. It might come in sooner. I might come in later and we were just OK with that because it was 12 o'clock at that time anyway so I hung around the store buying other products doing my policy of by in the smallest stores rather than going to the big stores like Lowe's and Home Depot. While I was hanging around talking to other customers and buying products, I noticed the fella at the paint department was taking orders for a person that just walked in the store just walked up and asked if you can get a couple bags of ice melt, and I was just really disappointed that that person saw me there knew what I was therefore looked at me talk to me and everything never told me that a truck had pulled up with the ice melt and then was apprehensive about taking an order from me because I had to get a paid slip from him to go to the front counter to get my salt. No, I'm not pitching a bitch or making a complaint but it's astounding to me that someone that works at the store would treat me in that manner and not just say hey listen just wanted to let you know that the ice melt came in and go grab a few bags and you can come in and pay for it. That is the mom and Pop feeling of a store and this guy ruined that because he should've had the courtesy of letting me know. Then when I get out in a lot as I'm going out and putting my ice melt in my truck, I noticed another van pull up with a skid of ice melt so it made me feel that they were either selling it out the back to certain people that they knew or they were just being flat out secretive about the shipment coming in either way it's not customer friendly attitude. I'm 69 years old and I've been going to that store since I was about 17 or 18 years old, not buying every single thing I ever needed there but knowing for well that when I needed something that place had it the day before I went in there and bought O-rings that nobody else would have because I knew you could go to Palmer Bros and they would have what I needed so I think people got on the stick and they got order more than they need of a product, especially in the middle of a season when you know there's gonna be other weather event events that people are gonna need the product

I had the best experience at this hard wear store. Reece I think that is how you pronounce her name…read moreand spell it. Needs a raise or a promotion. She exceeded my expiation as a costumer service person. She embodies the Palmer hardware expertise . She goes above and beyond she has knowledge of every aspect of the store up and down

I've lived in Wood-Ridge, Hasbrouck Hts., Paramus and now Wayne, And I will always go here. Quick…read morefast and cheaper than trading them in and getting only 15 lbs. in your 20 lb tank, which all trade-ins only offer, without telling the consumer. And they're genuinely nice people.

THE GOOD ----------------…read more+ $16.95 (as of May 2026) for a 20 lb propane tank top-off, which is much cheaper than doing a propane tank swap at a big box store, like Home Depot. + Propane tank top-off process is suppppper quick and easy - just drop off your empty tank in the back and walk into the store to pay for the top-off. Wait 2 minutes and your tank is good to go! + Besides propane tank top-offs, which seems to be the primary reason for most customer visits, they sell all things BBQ - grills, grilling accessories, propane tanks, patio heat lamps/heaters - you name it, they got it. THE NOT SO GOOD ----------------------------- - The parking lot is 1 way, small and tight. It's also shared with other businesses too. If driving there on US-46 W, exit on Clark St. and make a right onto Baldwin Ave. to enter the parking lot, else it's tough to get into it right off of US-46. MIXED THOUGHTS ---------------------------- = Nada. RANDOM OBSERVATIONS -------------------------------------- = Nada. CONCLUSION -------------------- = Bottom line, if you're looking to refill your propane tank during BBQ season, Modern Propane makes it as easy as it gets. No more tank swaps, just refill and reuse your tank instead. Also beats swapping your nice, clean empty tank (if you have one) with a dingy, beat up pre-filled one at a store.

Great price on propane refill. Everyone there is extremely friendly. Always go to them to get my…read moretank refilled.

The Weber Grill that will never arrive until the start of fall,…read more A month ago I went to Hoskins and the Weber grill I wanted was not in stock so they told me they had to order it and it would arrive in 2 weeks. I followed up with a phone call after 2 weeks to be told that the order has not been placed yet and it may take another 2-3 months before the order would be placed, 3 months from May 30th, is August 30th, the summer will be over and I maybe getting a grill. What a way to run a business that sells one product Weber Grills. I recommend if you need a grill try another local shop.

My favorite hardware store. Great service (helpful info, and they have a great selection of…read morehardware and Household supplies . Don't need to go anywhere else. They also have a great plumbing department and service. They made a house call for a plumbing emergency and did an awesome job fixing it.

You don't go here for large scale lumber or other major amounts of construction supplies - you go…read morehere for decent prices on pretty much anything you'd need for your home in terms of hardware / plumbing. More importantly, you go here for honest, expert advice. Friendly, knowledgeable staff won't try to upsell you, but will do their best to find exactly what you need. Also have a great selection of flowers and shrubs for sale outside during the warmer months. Highly recommended, honest, neighborhood shop - what you don't get at a big box store.