Smithtown Medical Specialists is my primary care office. I see Dr Gold, as well the the nurse…read morepractitioners April and Jen. They are all excellent. The staff here is caring and understanding. I have a rather complex medical situation and they take the time to really take care of me. They do this with all their patients. They are caring and knowledgeable. The one thing thats worth making a note of is you can expect long wait times to see the doctors. This is because of the personalized attention they give to each and every patient. As long as youre expecting it, its not that bad. When it comes to doctors these are the best primary care physicians around. With hours Monday through Saturday, it is relatively easy to get an appointment if you are sick. They even have blood lab right in the building. I highly recommend Smithtown Medical Associates!

I have been using this office for over 47 years, and will stick with them till they retire or I am…read moreno longer here. My doctor is Dr. Richard Gold. I have 1 complete physical a year, and after that I meet with the PAs, Jennifer or April. The entire team is so professional and knowledgable. They spend as much time with you, as you need. I wouldn't think of switching.

Horrible Medical Facility!!! Dismissive Disrespectful Staff on 2nd and 3rd floors…read more Made me wait over an hour past my appointment just to tell me I couldn't be seen by Dr. Pillip, but instead by a Nurse Practitioner.

Used to be a great Dr. Now you can't get anyone oh the phone, they take you forever to call back…read morewith results and when someone does contact you, they are in the Philippines. He also now has the nurse practitioner seeing most of the patients. Completely unacceptable. He seems more interested in making $$$$ with his weight loss clinic.

Dr Sophia is a very kind person, however, her front desk needs major improvement. Her mother,…read moreBarbara? No bueno. She's terrible at front desk. She makes things so much harder and difficult to get to Dr Sophia. It feels like you're a bother when u call. Refills: Whenever u need a refill, it requires a call from Dr. other offices I call and they refill. At some point, naturally you need an appointment. Ever since Covid she stopped seeing patience in office. If you call it's not encouraged. Dr Sophia is also away, often. I feel like whatever u suggest something you think you may need, she'll just agree with you. It's too easy so you don't know if she's giving you something just because u suggested? I sometimes wanted to know her opinion. She's the Dr. yeah, like I said, very nice person but the way things are run, needs much improvement.

horrible billing and office manager!!!!!!!! refusing to…read morerelease medical records when i have went to them since i have been a child and so has my entire family. once they got rid of thier staff and put their mother (yes, mother) in charge the office has been horrble. so rude and inconsiderate for someone dealing with a serious medical condition. all other health offices release your information with no problem but a signed form. the office is stating the patient is not entitled to their medical history records and told me to get a lawyer. i have been going to them since i am about 13 years old. disgusting!

I am very disappointed in Dr.Groths treatment and care, he ordered a Cat Scan for my neighbor, she…read morechecked everyday and she goes back to see Colin 8 days later, still no Cat Scan he never ordered it. Now Colin wants to give her Quartozone shots for Osteoporosis? She's not in Pain and no one never even cared about the cat scan. So she's getting shots for nothing. I'm so , so disappointed in this office I may leave next. Just so un Professional. Shame

Dear Dr. ROTH! place…read moreis TERRIBLE! Most of my family have left this office and I am in the process of it. I have been going here for years and nothing has changed-The staff at the desk is BEYOND rude and not helpful AT ALL. Dr. Roth's office overbooks and the wait is always over 20 minutes to an hour. They do not respect your time AT ALL. One of the nurse prac. dresses very unprofessionally and jokes around with other staff while waiting to be seen. I am a 24 year old female who has never had to complain about an office before. I just have to get it out there DO NOT GOT HERE THEY ARE SO UNFRIENDLY!!!!!!!! THIS IS WHAT YOUR CUSTOMERS ARE SAYING

Dr. Friedling is a caring, knowledgeable, and devoted doctor who is also an excellent…read morediagnostician, spends a very long amount of time with patients, and has amazing bedside manner. You rarely find doctors like this anymore.

From the owner: Internal Medicine practiceread more

April is a fabulous nurse practitioner! She is extremely knowledgeable and smart. She also is…read moreextremely caring and kind. She always makes me feel comfortable while she's treating me. Just be prepared to have to wait a bit. I think it's because she does care so much that she runs behind. But i highly HIGHLY RECOMMEND APRIL HONKANEN NP!

My husband and I like Dr. Gold. My husband had Dr. Lerner for years and I am certain he kept him…read morealive, but sadly, DR. Lerner no longer practices. Dr. Gold was right on target with the right medication at the beginning of the COVID problem. He is always available. It calls him a gerattric doctor and I guess that describes who I am. I'm sure he'll see younger people. My son and daughter in law go to him.

They denied me health services because they found a 3 year old balance. I am over 15 year client of…read morethe practice. Recently it went under a new organization. The office management isn't client friendly. Recently Primary Partner Care took over. A 3 year old back balance I first found about in February. They refused me care as I was waiting to see the nurse. All those years I made many visits a year and they didn't ask me for that balance due until the new management. Most years I max out deductible and don't have to pay anything. My insurance company instructs not to pay at point of service. I pay the insurance company any uncovered fees. Like normal, they should have addressed this with the insurance company asking for a retro payment. It is their insurance filing problem, not mine. The office management was rude. Blackmailing/bullying & insisting that I pay or no future service. They WERE my primary care. I'm filing insurance company complaint about their denial of service. If they had a billing issue, they should have addressed it years ago. All that money they made, and could have continued to make for a small balance due three years ago? Their loss!!

Because I didnt want to see Dr Krugler in my visit to his office, they made me wait one hour and a…read morehalf after putting me in one room, with excuses that the other doctor was busy. Yet i saw him passing by the room with a smile when looking at me as he passed back an forth. A nasty assistant came twice to me giving me the dirtiest look i ever received in a doctor's office, telling me I have to wait. And I waited for an hour and a half until I could not wait any longer and left the office unattended. Dr Kugler, the other doctor, (sorry I forgot his name) and his assistance and staff were revengeful with me and the most nastier group I ever met.

Dr. Kugler is hands-down the **best** -in all caps- doctor I have ever seen, across all specialties…read more(and that is a lot of doctors). I am still so upset that my insurance switched to Cigna, and he doesn't accept it. I'm seeing a far inferior Endo now, which has made me appreciate Dr. Kugler all the more. If you are lucky enough to be a patient of Dr. Kugler's, do yourself a favor and go to him! His expertise and bedside manner are second to none. Kind, patient, understanding, helpful and knows his stuff. 10/5 stars!!!!

When I asked what insurance they take, they admitted they take Medicare, but refused to state…read morewhether they take United Health Care until I had a first "free" visit. When I insisted, nicely, they hung up the phone. Sounds fishy to me. Catherine

My wife, the patient and I fly up from FL for one of the six months injections. This costs…read moreapproximately $1,400 each round trip. My wife verified twice, in my presence, that starting Monday, March 9, 16th & 23rd she was scheduled for two knee injections each appointment. Upon arrival we were advised that we were "misinformed by the office staff." We were now to schedule SEVEN appointments with only one gel injection at a time. When we voiced a complaint about this being the SECOND time Arthritis Pain Centers had MISINFORMED us at a terrible traveling expense, the staff could care less. I have elected to FILE A NOTICE OF CLAIM vs Arthritis Pain Centers in 5th District Court or 1st District Court for ANY scheduling issues with us in the future. My colleagues who obtain their gel injections at Catholic Health Sports Medicine in Port Jefferson advise they have both knees in one visit and NEVER experienced any scheduling dysfunctions. Eventually I will convince my wife to leave this production line at Arthritis Pain Centers.

Have been going to NY Comp and Dr Pilip now for more than 12 years…read more I cannot say enough about his thoroughness. That is the most important part. Whatever has ailed me, he as either provided the diagnostic testing or a solid referral to the necessary specialist. The staff follows up to see how you are doing and notifies me when any test results are back. I'm sticking with the solid medical service.

I was suffering greatly from a multitude of symptoms I was unable to understand. My wife insisted I…read morego see a Doctor, and picked Dr. Pilip from a group of local Doctors in my area. This was an amazing choice. After my first visit with Dr. Pilip, and having no previous medical records to review; he was able to determine I was having significant underlying issues with my hearts electrical impulses. This was an accurate diagnoses from day one. He continues to actively treat my condition and closely monitors my progress. This kind of medical acuity and concern for my health has secured our families confidence in Dr. Pilip, and he is now also my wife's GP. -TCT, Smithtown.