Really wish I could give them a better review. Recently went on vacation with my family. Needed a…read morenew gel manicure ASAP as mine were starting to break. They were able to fit us in with ease even day of. Nail artists were solid with designs, color selection was solid, I will give major kudos on the fact it seemed incredibly clean, not only the stations but also the tools. Where our issues lied: First, multiple people doing nails would just get up to work on other customers nails which delayed time for multiple patrons unexpectedly. The job generally felt rushed- this would be okay if the quality was also fine. One of my gel nails chipped within 24 hours of getting them done. Massive disappointment. The pricing was not bad at all, especially for a touristy area. But I guess you get what you pay for- cheap prices + rushed services = issues with product which I unfortunately faced. This place, I believe, would be solid if you're getting a super simple mani pedi last minute, need a single or two nails repaired, but would not suggest for full service if you're looking for a quality over price.

Called for a last minute appointment, and they were happy to accommodate. The staff was friendly,…read morethe quality was great and fast! Thank you Nelson in particular for a great dip manicure!

The best and sweetest family owned business! Thao, his wife, son and daughter-in-law Julie are my…read morefavorite techs to go to. They all take immense care, do perfect work, and are gentle. Mary is absolutely fabulous too. This is *not* the salon for epic nail art or crazy 3d things (that's far and few between in JH) though Julie can honestly really throw it down! It does take some learning of how they work and who to go to in my opinion to have a great experience here - and I can see why out of town visitors may be turned off compared to their own local nail salon at home. However Diva Salon is my go-to and I've been a "local" to the area for 15 years!! Love them

Service requested was not what I received. Very unprofessional. I went with my daughter for…read moremanicure and pedicure. My daughter received a very nice pedicure, my technician was on her phone for the first ten minutes and then did not give the services I had asked for, but my daughter received them. During the manicure while my daughter was getting her hands wrapped in paraffin, the nail tech put my daughter's hair up and stuck her hand down the back of her shirt trying to give her a massage. She was extremely rough and it was very uncomfortable. I wanted the paraffin and had asked for it, but instead received a lecture on my thin nails. I have been there many times, but will NEVER go back. I was still way overcharged and very disappointed.

Gel Nails Quality is okay, didn't cover end…read moreof nails all the way with polish. Not a very friendly place! Not especially clean. COST WAS EXUBERANT

I walked in with two kids, and she said wait a few minutes…read more Someone walk in after and she took two people Very nasty and unprofessional I have had three salon And never treated people so unprofessional Extremely dirty place I'm not happy about writing this review But they don't answer their phones Not a way to run a business

Went here on August 5, for a trim and highlights. The hair stylist was an out of state hire who…read morewas here for a month. She did a nice job, but took an extended time to do it which I was not expecting. Took like 3 hours! When I went to pay and asked what I owed, she said $400!!! I said maybe we should check it? She did and came up with $388.16! So if you care to venture in here, be prepared to pay like a billionaire!

Went in for just a trim on my long hair, requested to have the soft short hair in back all trimmed…read moreand almost all of it was left. Took her 10 min which I don't think she even trimmed all my split ends. Didnt even offer to trim my uneven short sideburns. Really feel like the service was not even close to the 75$ I paid.

Jaime knows curly hair. For YEARS I have been fighting my curly hair. Just got my hair cut and for…read morethe first time l actually love my curls. One of the best haircuts ever. It wasn't just the cut, it was the product she used. And she didn't push it on me, I asked about it and it made a night and day difference in my hair. I was actually able to style my hair on my own the next day and feel good about that. I am not sure that has ever happened to me! Can't recommend Balance Salon more highly.

Jamie Kramer is awful. I went in for my sisters wedding and had her do my hair and I ended up with…read morea chemical burn and had to go to the ER! Never again wilI I use a tiny place like this. I ended up cutting my hair off due to the chemecials she used. I'm so disappointed as our time in Jackson was amazing for .the exception of getting my hair done

Jenna has taken such great care of my nails. They are the healthiest they've ever been. She is so…read moresweet and I love how she personalizes our appointments. She is so easy to talk to and is instinctively intuitive with picking colors and design. Best nail tech I've ever had.

I don't usually leave negative reviews, but I had a very disappointing experience and won't be…read morereturning. The first issue was pricing. The prices listed online did not match what I was charged. I received a fill, not a full set, and was charged $100 for a simple color with a few chrome studded dots. The design was not complicated, so I was surprised by the final price. Even more frustrating, the chrome started coming off the dots the very next day. When I reached out about it, I was told that "that's what chrome does." However, I've had chrome on my nails many times before and have never had it start coming off after only one day. I scheduled an appointment to have the issue fixed. On the day of the appointment, traffic was heavier than expected, so I proactively texted and called to let her know I would be about 10 minutes late. I received no response despite multiple calls and messages. After I had already rearranged my day and was on my way, I was eventually told that I had essentially been double-booked and that it might be better to reschedule. She later offered a different appointment time that evening, but by that point I had already spent over an hour trying to get a response and figure out whether my appointment was even happening. When I didn't immediately respond, I was told that I should have made my decision sooner because she was going home for the night. I found that especially frustrating considering my original appointment time had not been honored in the first place. Living in Jackson, traffic and road delays are common, especially during the busy season. I was only running about 10 minutes behind and had proactively communicated my ETA the entire time. Most businesses are understanding of minor delays when customers communicate, which is exactly what I did. I had also rearranged my schedule to make the appointment work and had very limited availability because family was visiting. When I asked for a partial refund considering both the quality issues and the scheduling problems, I was completely ignored. Overall, I found the experience unprofessional, the communication poor, and the pricing far higher than the quality of service provided. There are plenty of other nail salons that value their customers' time and stand behind their work. I would not recommend spending your money here.

I have been getting my nails done here for over 3 years. I absolutely love Ben and Bella. They are…read morevery friendly and always welcoming. I absolutely love going to Pronails. The prices are great, it's always clean and the service is excellent.

Probably the best salon experience I've had in a long time. They were efficient and incredibly…read moreprecise!

If you want a salon that cancels your appointment the day of, with no warning, after you've already…read moremade childcare arrangements and have taken off a day of work, choose Lisa's salon! The most unprofessional, drama-filled salon. The new girl Josie is terrible at hair. Left my blonde hair purple for weeks and never fixed it, could not do a blowout to save her life. Go elsewhere if you want your hard earned time and money spent at a decent salon. O out of 5 stars for professionalism. 5 out of 5 stars for 22 year old's drama that infiltrates her chairs. Wish Lisa could get the vibes from her new hires, but the unprofessionalism carries to her. Will be telling everyone- do not go.

Not a good experience. No styling at all even though I told the young lady exactly how to blowout…read moremy hair and style it. Very surprised by the high charge for a clearly inexperienced "stylist".