Nice store! Lots of great sales! 80% off! Plenty of things to choose from! Our cashier was awesome! So friendly and funny!

I was in town for work and had to return a watch that did not work that I purchased from a different Belk store so thought it would be easy to take care of this errand while in town. I walked in and......crickets........it was like a ghost town. There was music playing overhead and the lights were on, doors unlocked, so it has to be open, right?? I walked around for about 5 minutes, clearing my throat, saying "hello?" in all the departments...and this is a small store so it wasn't that difficult. FINALLY a lady came out from the back in the shoe department and I asked her if she could help me with a return in jewelry. She said yes but then kept looking over and around for someone in jewelry. I told her it was like Night of the Comet, there is no one anywhere. She didn't think it was funny. I handed her the receipt and she snapped, "where is the receipt?" Yikes! She then started telling me she didn't see the barcode so I started sweating it until thankfully, it was on the bottom of the watch box. Now, normally, I take full advantage of a return by buying something else. 1. The watching was a Betsy Johnson watch and the lady in shoes didn't know who Betsy Johnson was. They did not have any Betsy Johnston in jewelry nor anything I would want in it's place. I guess all Belk stores are VERY different. 2. I was sort of afraid to continue going through the store as desserted as it was to stroll and see if there was something else I wanted to buy. It takes a lot to get me to not shop...just sayin. 3. The lady that took my return was probably the one who would check me out and honestly, I didn't have time to find her again, nor sweat whether or not I was going to be allowed to make a purchase. Come on Roanoke Rapids Belk....get it together. You don't have a lot of shopping options. It's a shame that someone can't feel comfy in Belk. read more

It's the last store at the end of a strip mall close to the interstate. It's like driving down into no man's land just to get there. Very limited to what you can buy online and the store is definitely deserted looking. You get better deals and quicker service ordering online. The jewelry sales aren't all that great, it's been marked up to start with. The perfume I found priced far better somewhere else. There was nothing in this store that would make me want to return to shop in it. Under staffed or either they were on break. read more

First let me say that you will not be blown away by the limited selection of brands and merchandise. If you are in the market for cosmetics, however, you must visit JULIE at the Lancome counter! Julie made my shopping experience wonderful. I was in the market for a pink lipstick. She showed me several shades of pink and told me about the Lancome promotion (spend $35 and get a free bag with LOTS of goodies). Being that I'm an Estee Lauder kinda girl, I was reluctant, but Julie showed me many products that she thought would interest me. I was eventually sold on the eye shadow and one of the glosses. The best part of it all was that I received the exact shade of pink lipstick I wanted for free because it was one of the promotional items!! Customer service goes a very long way with me. If I am not going to receive a warm welcome from an attentive, patient representative, I might as well shop online. And personally, shopping online for new cosmetic products is not idea for me. :-) Do yourself a favor and pay Julie a visit. Even though my sister did not make a purchase, she mentioned how very nice and personable Julie was! NOTE: I visited on a Sunday afternoon about 20 minutes before closing. read more

I called Belks in Roanoke Rapids Monday morning before it opened frantic because my husband forgot a dress shirt for a funeral we had to attend in an hour. Melody answered the phone and from the second I explained the situation she was kind and helpful. She found us a shirt and had it ready when we drove by to pick it up. Her kind demeanor and compassion was so appreciated during a stressful time. Thanks Melody we can't thank you enough!! read more

I think that the Belk in Roanoke Rapids is one of the worst Belks I have ever been to. Its not clean it seems to always be deserted. You walk in and cant find anyone unless Cheryl Morris is working other than that no one is ever around. I always seem to get attutide from Melody Perdue and Hazel Vann. Melody always looks as if someone is bothering her. Hazel is so nagging and doesnt want anyone to leave her department or if they do she will hunt you down in another department making you tell her that you will come back to her to check out. If you go to her for a return she freaks out. I am better off going to another Belk as long as they are there.... I have an issues with some others but if Cheryl Morris, Julie Love and Bernadette Daniels were the only ones working there you would have an awesome store they are the best and only ones I like to deal with... read more