It started off well from the day of a tour to move in. But like normal the saying some things are too good to be true. For one the communication in the office is terrible. There's 3 of them in there one tells you something and next thing you're being told "who told you" or "we'll let me check with such and such" then you never do. Out of the 3 Josie is the sweetest one even tho it's limited what she can help with she's always willing to lend a hand or say what she knows instead of trying to give people the run around. Mea the ASSISTANT PROPERTY MANAGER seemed to always have a smart bad attitude anytime approached rather it was a simple question or trying to take care of your apartment. She never answers emails or calls but when you go in the office when she was there was sitting pretty ready to give somebody attitude. Natalia who is the property manager is half and half very sweet never gave attitude or wanted to act smart it was just hard to contact her or get direct information sometimes but if she wasn't busy and able to catch her in the office most of the time she was a decent helping hand. The maintenance team was always nice and fast at helping. What I don't understand is paying for amenities that 9/10 weren't available 1. The pool. Stayed closed. Stayed getting emails "closed for maintenance" on a daily almost but clear as day you hear conversation about "these kids acting up close it." But I'm not understanding writing emails saying if your caught breaking rules you'll pay a fine or not be able to go why not use the cameras you have see who's doing what and not punish everybody. The gym equipment was always broke minus maybe 2 machines and that was only addressed once in an email but the only update ever sent was "there's air conditioning in the gym". And as for 'gated' community the front gate has been broken since July 2025 not to mention the side gate at some point was always wide open so any and everyone could just come right in so if you're thought was for security nope. You pay for valet trash but half the time THEY don't stick to their own schedule so half the time you end up taking it yourself. You pay for pest control but then get told YOU have to ask for it and if you don't you get charged a fee?? Since when is that our responsibility as residents to ask for something that's stated in the lease that the complex has. Overall is it a nice area yes beautiful apartments but with management and the extra things you're paying for that you don't receive physically or for your own sanity and security. Is not worth it. Want to make it better fix management treat residents with respect actually use the security you say you have and don't take away from the ones who aren't doing anything wrong. There's probably more I could cover so much more but all around I wouldn't recommend living here unless you're ready to be hit with fees bc you can't get any direct or exact answers or help you need. read more

They scrub honest bad reviews off of their google reviews and it doesn't take a scientist to figure out most of their top reviews are from fake people they probably hired to leave a good review on here. Just click their profiles and you'll see in their recent history leaving similar reviews for many other apartments or people who very clearly aren't from around here. The reality of living here is they don't care for their residents, do not communicate well, scam charge you, and half ass fixing things around the apartment such as front gates and getting around to maintenance requests even emergency ones. The maintenance guy is nice but we only have 1? 2? For the whole complex??? For the amount we're paying we should be communicated with in a timely manner, times planned and coordinated for maintenance requests, and not have to call and ask the uncaring front office staff what's going on. Aside from them failing to tell me my move in date was pushed back a whole week when i SHOWED UP TO MOVE IN because they had not finished renovations in there, poor communication. "We tried to call but your voicemail inbox was full" ok but we can communicate through email that entire week leading up to move in? The same lady that told me she couldn't get ahold of me on the phone was the one also emailing me all week... about getting ready for move in. And then when I moved in failing to mention they left my apartment WITH NO BEDROOM AND BATHROOM DOORS and it wasn't until I notified them that they did something about it and even that reaction time was very untimely. Washer was also broken upon moving in and I didn't realize it until later when all of my clothes would just come out dripping wet because it didn't drain right half the time. They also gave everyone a 3 DAY NOTICE to "show us your most updated policy page on your renters insurance or we will start to automatically bill you for our insurance every month" when you show them those documents for the time period you are renting at the very beginning of leasing here, but excuse me working busy people need more than 3 days to get that together just shows you they want easy money on busy people who may forget or are not able to get that in in 3 DAYS and hoping you'll get to auto sign a bunch of people up to squeeze just a little more money from residents. Ironic the company / software they use to bill us outside of our rent and fees is called CONservice Front office staff are trying and they have gotten rid of the super uncaring people but feels like it just might be a facade. Writing this after I called their emergency line for having a broken balcony sliding door lock that opens directly in to my room but even though the number says it's for emergencies such as not being able to secure your apartment I'm still left in the dust and feeling scared as a single woman. Prompted to write this as I was woken up by the sound of someone seemingly trying to open the screen door in front of it but after it making a ton of noise some other weird noises could be heard like banging on the metal fence nearby and scrambling. I live at the very front, street level. My mistake but gosh thought it was safe here and didn't know until after moving in requests for maintenance suck and oh they scrub honest bad reviews on here . I will be reposting this often when I see it inevitably taken down like my last post. read more

These reviews are based on personal experiences...Here's mine: Initially My son and I moved to Bell Brookfield(post divorce)!! Cockroaches(palmetto bugs)Had ALWAYS been a HUGE issue, NO Matter How much spraying they did!! Mold constantly in the windows(the office sent a print out of what(I)needed to do to clear/prevent it) Needless to say It KEPT reappearing!! Dumpster was commonly Full. Once they started the service to get trash from your door, pick up was SUPPOSED to be Sun-Thurs, but there were(more than)a few occasions that I Still Had to take it to the dumpster because they failed to come get it! There was CONSTANT Noise issues with(Two different neighbors above me(dogs scratching/ barking/People/kids Bouncing/ Jumping, etc) THEN their water heater busted destroying our Linen/comforter/sheets & towel! It took them about a month to fix the wall and closet! Couldn't walk in the grass due to Dog owners NOT picking up after them! SPEEDING/Loud music Well AFTER "Quiet hours"// A Neighbor's A/C was out for months. He HAD to go get a window unit because he has a young son! When my "renewal offer" was(around) a $400 increase in Rent, I HAD to get(my son & I)out of there/Lastly, they're "administrative/Final Bill"(ETC)Fees ATE UP My initial deposit, Therefore I Only received a "refund check" of LESS than $6.00! Although I realize we All Have to do what's Best for our budgets, I really would NOT recommend Living there Until Improvements are made! read more

AVOID Overall: This is the worst place I have ever lived in my entire life. They have quiet hours between 8am-10pm which no one abides by. People will blast music through the walls, have music blaring through their car speakers at all hours of the night, and sit idle in the parking lot with the music still going.(Which you don't actually have the 2 parking spots in front of your building as they claim, it is possibly one, sometimes none and are forced to park 1/4th a mile away.) The stairs...worst...stairs...ever. If you are sitting in your living room and someone runs up/down the stairs (Happens everyday) your floor shakes. I repeat DO NOT live here if you value your sanity, or peace and quiet. There are many other issues but the biggest one is the noise, I stopped reading the year I lived here because I couldn't concentrate. Noise: Lived here for a year and a month and had noise issues the entire time. Complained a dozen times to the office staff who are very nice but not good at solving issues (2 out of the 3 people who work there are very nice and attempt to be helpful but the manager of them doesn't seem very interested in helping anyone and has never solved a problem we have had). Called the courtesy officer a few times about the noise and come to find out he has a hearing problem so he cannot actually hear the noises, so that doesn't help anything. I even went so far as to call the non emergency police number but wasn't sure if they actually came due to having to go to bed and it was well past 11pm. I never realized how important it was to have peace and quiet until I lived in this prison of noise.. Ground: The grounds are very nice, never had a problem with people not picking up after animals or trash. Safety: You might want to wear a reflective vest at night else be hit by someone going well beyond the speed limit. Another issue management has never solved. Community: Not many friendly people live here and as you can tell by the numerous noise complaint reviews it is a common problem throughout. Neighborhood: The apartment is in a nice location. Maintenance: They are very prompt about fixing issues and you can directly call them instead of dealing with the office. Staff: As stated above the best part of the staff at this apartment is the maintenance staff, they even tried to solve the noise issue as well but were also unsuccessful (Possibly because that isn't their job). Price: 916$ (more expensive now) 2 bed/ 2 bath base price with no washer/dryer or pet rent, rent expensive especially for noise and other issues this place has. read more

Bell Brookfield is an incredible place to live. Perfect location, beautiful apartments, and awesome staff. I can recommend these apartments without any hesitation. read more

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I completely disagree with the reviews below. Bell Brookfield is a fantastic place to live. Everything I've ever needed they have been able to assist with. This is a very quiet, peaceful, and clean community. It's located near everything you need. The apartments are modern, spacious and beautiful! The staff is absolutely EXCELLENT! Anthony & Ally are the best! They always have a smile when you walk in through the door. This place really makes you feel at home. I would recommend these apartments without any hesitation! read more

Remember the plague? Avoid this place like that. Let's preface this review by stating that I lived here for 3.5 years. I would say that half of that time was bearable. However, the unprofessionalism displayed by the "management" staff upon my exit has to be broadcast to the world so you won't make the same mistake I did in living here. My main issue with this place is that they don't care about you. Don't listen to the handpicked or staged positive reviews, these people don't care about you and only care about money. I lived here for 3.5 years. I lived through yearly rent hikes, really loud neighbors in which complaints go unanswered, yearly pest infestations, and much much more. No matter where you live, always check the fine print. In my case, I missed the insane two times your monthly rent "lease break fee." So when work mandated that I move closer and cut out the ever variable Greenville traffic, I got hit by it. I pleaded with the staff to waive the fee, since I was a loyal renter for so long - never missing a payment, living through the yearly rent hikes, and really loud neighbors - to no avail. "We can't do anything, it's a corporate mandate." Which, if you don't take anything away from this review, take away that they only care about your money and will do anything in their power to screw you out of anything else they can. Want more info? Sure! Here are some more details on just how much this place sucks! -To elaborate on the pest infestations, I had a yearly infestation of ants. I had more than a couple cockroaches through my tenure. To top it all off, I had some nice mutant wasps which lived on the porch as well. By the third year, the pests were resistant to RAID and whatever the pest control guys "used." - The gates are constantly broken, so that "gated community" crap they spew is garbage. - The pool is always super crowded and has been shut down recently due to "ph concerns." - Quiet hours are from 10pm-8am, which means the zombie child in the apartment next to you will scream all hours of the night with his parents yelling even more loudly at him to be quiet to no avail. - The posted speed limit is 15 mph. The management staff will send you emails stating it is 10 mph. People will actually go at least 25 mph, Those same cars which are trying to run you over spent a lot of money on car stereos and want to sing you the song of their people at all hours of the day and night as loudly as their amplifiers will go. - They love dogs here! So much that you should NEVER walk on the grass. Dog cleanup stations are posted at spots throughout the apartments, no one uses them - tread lightly. - The stairs, though they may be modern marvels of carpentry engineering, lend themselves to alerting you whenever anyone is on them. Shutting ones door will startle you into thinking that someone is breaking into your apartment, rest assured - it's only EVERY OTHER PERSON IN YOUR BUILDING opening and shutting their door. - I was paying $1,135.00 (dependent upon whatever made up fee they decided to charge for the month) per month for a 2br/2ba without a washer/dryer. My 15 year mortgage monthly payment on a 3br/2ba is less than that. Look into buying a house, with the outrageous rent prices this place charges, you can easily afford a much bigger place to own. Or at least a better apartment, these people are greedy and only see you as a way to line their pockets. read more

DO NOT MOVE HERE!!!! We moved here in May and it has been the worst place to live by far! Staff is completely unprofessional. Drug deals go down in the parking lot OF THE OFFICE! Trash is left outside doors which stains the concrete and attracts wild animals and tons of roaches, you literally have to dodge the roaches as you walk past their door. Mother-In-Law came over this past weekend and was scared to walk to her car because of the sketchy men in the parking lot walking around with drugs, guns, and crow bars. Constant screaming, stomping, and loud music. You would think for a fenced in community it would be safe but it is far from that. Emailed corporate with pictures and they said they would handle it but clearly nothing happened. We will be happy when our lease is up. We complain every time we go to the office but they don't care, sad thing is they see everything that's happening but is just letting this place go to straight trash and section 8. read more

Run, don't walk! They will tell you something unpalatable with a smile. Use "Administrative Fee" as description of the charges in your monthly bill to disguise their greed. Noisy neighbors. Cockroaches in the kitchen. Unresponsive maintenance people. Ants in the living room. Broken gate (as a result it is not really a gated community). So, run! There are better places than this dump! read more

The air conditioning is constantly going out and it is difficult to get anyone to actually fix it. The "work out facility" is a joke. The equipment is half broke and providing disinfectant seems to be too difficult of a task for them to manage. read more

Do not live here. Where do I begin? The management is absolutely awful. One of the people up front (not naming names) is rude and belittling. She tells you wrong information and then makes you seem like the idiot when she's wrong. When you put a maintenance request in you can opt for an appointment and select that maintenance is not allowed to come into the apartment without you there. They completely ignore this. Maintenance went into my home when I specifically said not to and easily could've let my puppy out by accident. This happened 3 times!!!! The second time this same lady up front put a maintenance request in when I had no problems. She put the wrong apt number in and maintenance went into my apt yet again. This made me extremely upset that they weren't supposed to be there in the first place, and the residents who actually had a problem didn't get it resolved. This then happened AGAIN when they were doing a move-out assessment and I spoke with the front desk and we agreed that an appointment would be made. They didn't care. They went in again when they felt like it. I wouldn't want to live somewhere where they don't care about your needs and come in unannounced. They have "administrative fees" for everything you can think of. I terminated my lease early and they have a 60-day notice and a 2x rent fee. So I had to pay my normal rent for 2 months plus 2x the rent when I moved out. Most places are more reasonable than this. The front gates are always broken. They'll tell you on your tour that people who write this on their review are exaggerating, but they really are broken most of the time. They were broken the first 5 months I lived there. Also, they say it's safer because you can have visitors call you through the guest code box, but they fail to mention this is only for some people. If you have a certain phone number it doesn't work. I have a Greenville phone number, but they said it was previously international or some dumb excuse so I had to give my personal code out to visitors. There is dog poop everywhere. Forget about going to the dog park. The dog park is a sad excuse of a dog park to begin with, but I wouldn't even go in there because there is dog poop everywhere you step. I wish I knew all of this ahead of time because I never would've lived here. The apartments are extremely outdated compared to the cost (I had a 1 BR so the rent was ridiculous). Oh also why is there a trash fee if you have to bring it to the dumpster anyway? I, along with family and friends, were shocked that they charge this monthly fee and you bring it yourself. The dumpster is overflowing most of the time. Wait one of the best parts is my apartment didn't even have an overhead light in he living room. They said some apts have them and others don't. If yours doesn't you have to buy the light but then leave it in the apartment when you move out. So there's not a light and I have to buy it and leave it there even though it's mine? So I bought lamps instead and had to use these in my living room instead of the normal light that every other apt has. The only good things about this place were the location and the size was decent for a 1 BR. There are so many places that are better than this one. Don't waste your money. read more