Consigners beware! I started consigning with Bella by Brianna a couple of years ago. At first, everything was fine. But around a year and a half ago it became very difficult to collect the money that I was owed. I would have to call and e-mail several times over weeks and months before I was paid for the clothes they sold. About six months ago I was asked to pick up some clothes of mine that hadn't sold. After picking up the clothes, I noticed that some of the items had been damaged while in the care of Bella by Brianna. Multiple items had their tags ripped off the garments, which also ripped a bunch of the stitching and left holes in the seams. That was the last straw for me. I asked for my remaining unsold items to be returned and for my account to be closed. Brianne returned some items that had been dropped off recently. Including one shoe out of a pair :/ What am I going to do with one shoe!?! Brianne informed me that she would not be returning any of my other items because "anything past a 3 month period becomes property of the store". I signed a contract when I started consigning with her that did in fact state that items that had been at the store longer than 90 days become property of the store. Brianne assured me that was just to protect them in case of theft or other loss of items. I never imagined she would use that clause to justify not returning my items while also not giving me money for them when they sold. I picked up the items she was willing to return to me. While at the store, I saw other items of mine that were on display to be sold. In total, Brianne accepted 92 items of mine for consignment. 25 items sold, which I received ~$160 for. She returned 25 items. SHE REFUSED TO RETURN 42 UNSOLD ITEMS. Do yourself a favour and consign your items at more reputable store. read more
