These people are great! They under promise and over deliver! Two they told me it would be weeks and…read moreit turned out to be days. I will buy all my furniture from them in the future.

Went here looking for bed for our son. He picked on that rest flat on the floor. We did not mind as…read morehe liked it. When we were putting sheets on it we discovered that there was no base. The mattress just rest on the floor. Called them about returning and getting another (more expensive one) and they stated that it was on clearance so no returns or exchanges. And they do not explain anything about the furniture unless asked directly. If we knew that there was no bottom to the frame we would not have purchased it. We could have just placed a mattress on the floor by itself and have the same thing without the hassle. So word of advice - check everything about the furniture you might be getting to make sure it is what you want.

Went here last week to buy a bedroom suite for my daughter. The service was great, the young lady…read morethat started helping us (1st day and she rocked it) was awesome. She took the time to listen and learn and didn't try to upsell us. Eventually her "boss" (husband actually, so who then really is the boss? ) came and helped her do the final deal. They were more than willing to bargain, I'm a Dutchman, and a bargain is a #1 requirement with me and we worked out a great deal. Turns out "the boss" really was the boss, as he was part owner in the business. I was able to do a great deal with him that saved my daughter a bunch of money. The furniture we chose was locally made of REAL wood, not partial board. It is a very pleasing design and they delivered and set the whole room up too and took away the packaging. If you're looking for new furniture you will not be disappointed, shop local and get personable old fashioned service with a smile and a handshake. Places like Ashley's, Leon's and The Brick haven't got a hope of matching the pleasant experience we had at Fraser Furniture in Abbotsford. Keep your dollars in Canada with small local businesses instead of sending it to the large corporations outside the country !

I was looking for quality furniture at great price. I found it at Fraser furniture. Iove it's…read moreAshley brand Excellent service, will be back for future purchases.

Amazing service with quick delivery and assembly. Excellent quality furniture and a wide selection.read more

Colony House is a great store. Wonderful staff, selection and pricing better than most.read more

Enjoyed touring this antique vintage store. There is an upstairs section as well with 30% off…read moreitems.

I love antique stores and the Alsum Trading Company in Lynden reminded me of the quintessential,…read moresmall town antique shop. There's two floors to explore in this absolutely huge building and they've got just about anything you can think of. During my most recent visit, I got a beautiful new bread basket, a 1969 Life magazine detailing the moon landing, and some new Christmas decorations. It's all over the place, as any good antique shop should be. The woman at the counter (I presume she is the owner) is super friendly too. They seem to run a fair amount of sales, so you might find something old you love at the perfect price. Have fun, take your time, and check this shop out!

This man "Todd McCuaig" is extremely rude. I simply asked for a price on the king mattresses prior…read moreto coming in person or wanting to just have it delivered and asked for a photo of any king mattress available and he called me a weirdo and blocked me? Is this how someone conducts business nowadays? Very unprofessional and very glad I didn't give this man any money. I'd rather give it to a business that acts with professionalism and not insult a potential customer. He didn't even spell check weird first. Don't purchase here! If I could give this a negative star I would!!!!!

CAUTION!! Following loss of our possessions in a fire, we purchased many thousands of dollars from…read morethese guys. The result was many delays in deliveries, some weeks later, the delivery guys were rude with couldn't care less attitudes and now with no interest in helping us get a replacement for a faulty part.

We had previously purchased a Van Gogh couch and a few tables in the Post and Rail collection from…read moresouth surrey. So when we moved out to abbotsford we went in to try and furnish our new house. We went in for a couch and love seat. The sales staff were all very friendly and listened to what we were looking for. Let us take material samples to make sure the colors were what we wanted. It was very low pressure sales. We looked at the end tables and they mentioned a buy more save more event so we held off and purchased them when the sale came on.

If I could give this ZERO stars I would. We came into the Abbotsford store masks were on before we…read morecame in but it was hot out and I had my dog with me. They have always allowed dogs in the store with water dishes. There was NO sign saying he couldn't come in. I continued to walk in the store and this lady came over and VERY RUDELY said get your dog out of here we used to allow them but due to covid he can't come in. I cannot believe how RUDE they were. He is only a 20 pound Frenchie and was being really good. Dogs can NOT transmit covid to someone if they get it from a person who does have it and he got it then he can only give it to dogs NOT people. Like you think I'm gonna leave my dog in the car and overheat! Then we decided to go in the outlet in south surrey since they were VERY RUDE and disrespectful. We went in there and they let 2 dogs in the store in front of us. So I decided to pick my dog up so the same situation didn't happen as the Abbotsford location he said take him out and don't bring him back in. They had treats on the able AND a water dish on the floor no sign saying no dogs and the fact that he let other dogs in and on the floor mine couldn't even be in my arms in the store. He said since they knew about that tiger who got covid and tried telling me someone was given covid from a dog. I had told him that it can NOT but still kept him outside. He was waiting for my mom who went in the store too and he was crying outside cause he wanted to be with her. How dare they be so rude And disrespectful to customers. We decided to NOT buy from either store even though they had stuff that we liked. But why go back to support rude ignorant people. Things should go back to normal for my dog before I come back! Or put a sign saying they can't come in!

BEWARE of the 10% Admin Fee hidden clause in your purchase. Ordered furniture 3 weeks ago, still…read moredidn't receive any notification of a potential delivery date despite expensive delivery fees. Tried to cancel the order and they wouldn't do it at first. I was told only the store manager could do it, but he was not in the store that day. Told he would call, never did. Called the store to find out that their phone doesn't work anymmore. Told in the store they were having "systems" issues. Finally got a hold of someone in customer care outside of BC to be told that I didn't cancel fast enough and now am being charged a 10% admin fee totalling approx. $600 for furniture that isn't being delivered from a store that doesn't have a working phone line or in-store manager to process customers when they come inside. Disappointed & will never buy from this store again. Looking through the reviews I see I am not the only person scammed.

My wife and I purchased a couch, chair, and ottoman (with warranty) from Ashley Home Store in…read moreAbbotsford. Within a few weeks of the purchase, we noticed that the fabric was fraying. We contacted customer care and were instructed to use a fabric shaver to fix the issue. My wife did as they had said, and it resulted in the fabric tearing and leaving a tear about 3 inches long. We reached out to customer care again, just to be told it wasn't their problem. We went I to the store to speak to the manager. He seemed more than eager to help. We forwarded him the email chain and photos. He assured us that our issue would be corrected. He told us someone would reach out to us in the next few days. We didn't hear from anyone. We contacted the store again and at that time we were told that we would have to pay to fix it ourselves. We told the manager that that was unacceptable and that he needed to make this right. That's when the store went radio silent. They would not return our calls over the next several weeks. My wife decided to call again on a random Saturday morning, and no one answered right away, but a few minutes later, the manager called back. I answered the phone and asked a very simple question, "Where do you want me to leave this furniture? Inside your front door, outside your front door or just out in the parking lot?". The manager hung up. So, we threw a couple of the cushions in my truck, which showed an abundance of fraying and headed to the store so they could see the terrible craftsmanship for themselves. As we walked in the door of Ashley's, the manager started yelling that we needed to leave. He made a complete scene, saying that we had threatened HIM and demanded that we get out or he would call the cops. We eventually did walk out, taking our cushions with us... off to small claims court we go. If I could have left zero stars, I would have.

Very horrible experience. I would not recommend buying anything from this location. The staff were…read moredishonest and misleading throughout the entire process. We went to purchase a king-size bed frame and mattress. Gurpreet was our salesperson. Initially, we wanted to pay the full amount right away, but he convinced us to sign up with their financing partner, Flexiti, instead so that he can earn some commission. He also told us that once the bed was delivered, we would have 48 hours to report any issues to Brick and they would help resolve them. When the bed and mattress arrived, there was a huge gap between the mattress and the bed frame. We understood there might be a small gap, but this was very noticeable and caused the mattress to move around. We emailed them immediately, and the next day Vansh, who said he was the supervisor/manager, called us. He claimed this was normal in all beds and I asked him if we could chose another bed frame as we reported the issue with 48 hours. He said we cannot do anything as there is no return policy or anything. You will have to keep it. At last we decided not to argue with them and thought to pay full money to Flexiti and when I received the statement, there was an extra $25 charge. After calling Flexiti, they informed me that the salesperson had added insurance to our account without our knowledge or consent. Overall, this was a terrible experience. I would never recommend this location to anyone. Maybe other locations are better, but definitely not the Abbotsford location.

their customer service is horrible. i bought an end table and was told it would be 2 weeks before I…read morecould pick it up. Well, it has been 2 weeks and when i called to confirm that I could pick it ip, they tell me it will be another 2 to 3 weeks before it is available. They never once contacted us to say there would be a delay. Needless to say, I will be going in to get a refund and buying from somewhere else. Even worse, they tried to tell me that what they had written didnt mean what it said and I was wrong.