Do not go here. They completely ruined my mom's hair. The highlights we showed inspiration pictures…read moreright away. The stylist said she had 20 years and it's a piece of cake apparently. She completely ruined my mom's hair and gave her a tangy orange brassy color. We asked her to fix it. She put toner again and said that's the best she can do. Mind you multiple times including mid process she said she can do the inspiration picture. When I proceeded to tell her it's brassy and nothing like the picture, she said that's the best she can do and she missed dinner with her husband and kid - mind you while we are staring at my moms brassy ruined hair? Mind you I was there from 11:30 am until 5 pm and in the end she absolutely ruined my mom's hair and got it nowhere near the highlights she wanted. I gave her a piece of advice to next time refuse the service if she cannot do it. My mom paid over 200 for someone to play around and attempt to get the color she wanted. She then told us to leave and never come back again and started yelling and crashing out right after we paid. Absolutely disgusting. DO NOT COME HERE THEY DO NOT KNOW WHAT THEY ARE DOING! Absolutely disgusting people. DO NOT GO HERE. Also believe the other reviews when they say they're aggressive. They are extremely aggressive and unprofessional. Extremely low class behavior. Save your time, money, and energy. Most importantly save your hair.

Started seeing Li since Gladys retired and walk ins are pretty easy to get. Li is a sweet woman,…read moresometimes hard to understand, but very interesting to talk to. She's very knowledgable having been schooled in beauty in both China and the US. She brings techniques to the table that others don't use, and is very quick. She is the owner of the salon and her prices are very reasonable which is a key factor in why I continue to come here. The salon itself could use some sprucing up, it's generic and has alot of unused space. It'd like to see some decor or something done to elevate it a bit. What falls short for me is that Li is so fast that the experience feels rushed and not relaxed. Also because she moves so fast she sometimes wacks me in the head with the blow dryer and splashes water on my face at the shampoo bowl. Overall the entire process feels a bit rough. A few times I've left without being styled because "she didn't have time", or left not satisfied with the styling as it lacked volumn and product. She does give a solid, layered cut, and has reasonable prices so I'll tolerate the negatives.....for now.

Everyone was so friendly and professional. I was worked in with Erica. She is so upbeat and took…read moreher time making sure she understood what I wanted done with my hair. I will be a repeat customer. Great vibes! Thank you!

I'm in town for a few days. Needed to get an updo for an event and I would definitely recommend…read morethem! Receptionist is the sweetest, and my stylist, Ashley, did a great job creating what I showed her. Very nice experience all the way around!!

I saw Jackie yesterday for a haircut, style and blow-dry. I am fairly new in town and it was my…read morefirst time visiting the Mulberry Salon and Spa. I must say I made the right choice! The salon was cool and refreshing and calm on a very hot day. Jackie was welcoming and friendly and so talented. She listened to what I wanted and executed it beautifully. The end result exceeded my expectations. Highly recommended!

This Gorgeous Salon & Spa is both Fabulous & Amazing!! I just moved into the Lancaster Area several…read moremonths ago!! Actually relocated back in PA after living in CA for 10yrs!! Not by choice, this was after my husband was diagnosed with 2 fatal diseases!! So needless to Say, was looking for an upscale Salon that the Ambiance & the Stylists would be Compassionate & Beautiful to fit my needs!! I did a lot of research with so many high end Salons & this One seemed Perfect!! It is within walking distance for me in the Beautiful Historic area of Lancaster!! From the first time of Arriving in The Salon for my consultation The Vibe couldn't be more PERFECT!! Jackie is Phenomenal!! I wanted & needed a Total transformation, New Image & look to Start My Life anew going forward & Living independently after being married for 44yrs. Jackie Felt Me, Heard Me & Totally exceeded My Expectations!! I was extremely Nervous for this Change, So the Wine was Super great to help calm me!! The End Results were Priceless & I am Beyond Words of what I experienced at this Salon!! I walked out Feeling like a Million Bucks & exactly The Huge Boost I needed in My Life!! Everyone just Loves the New Look & My New Attitude!! Jackie, you are Not only a Master Colorist & Stylist, You are Truly a Compassionate, Beautiful, Genuine Human Being!! Thank you for All The Love I felt & this will be My Forever Salon going forward!! I definitely Will be spreading in Lancaster All the Joy & Love & Great Vibes this Salon & Spa offers!! Thank you Jackie...You Beautiful Girl!!

What a wonderful experience. Beautiful studio, staff very friendly. I had a wedding at Eagle…read moreRidge today, I'm from New Jersey, so I booked a hair and make up appointment. London did an excellent job with both. Makeup was done to perfection, air brushing. Hair, loose curls. Highly recommend. Thank you Envy Studio and London.

I had an appt and waited 20 minutes after my appt time before they told me my stylist had an…read moreemergency and they can't find anyone else so they had to cancel. The receptionist didn't make any calls to indicate they actually tried hard to find someone else. They advertise walk-ins so this was very disappointing seeing as I had an appointment, and have a health issue that prohibits me from driving so I had to take a day off of work, work out a ride, and have an event tomorrow which is why I made my appt for that day/time. On top of that, I was not offered parking validation (which they normally do), so I ended up paying for no services provided.

I absolutely love this place - they're the only ones I trust with my hair. Courtney is my go-to gal…read moreand she is amazing, although everyone I've encountered here is fantastic! From the moment you walk in, you're treated extremely well, from the water/wine you get while you wait until you walk out the door with a new 'do. Courtney listens to what I want in a haircut and gives me her honest opinion, and I've never left feeling like I got a bad cut or that I had to settle for something. She's funny and just a great person to talk to while you go through your and experience! Yes, it's pricey if you're comparing it to a chain hair place, but it's worth it, trust me. You're actually being cared for, and they want you to be a walking ad for their services so you know you're going to look good.

Thank you Priscilla for saving my dry damaged hair and bringing it back to life!! This place is so…read morechic!! Love the decor and aesthetic it makes getting beautified an even greater experience! Definitely gonna come back to get my hair retouched by Priscilla and also get a facial from Courtney which Priscilla highly recommended!

I went one time for a trim and felt important, even for such a small service! It was some time ago…read morebut it's soooo nice to see they're open still.

one of the first vendors I booked for my wedding. We had six bridesmaids, two mothers, the sister…read moreof the groom, the flower girl, and myself as the Bride - which is a lot to get done in one morning. Sandy and her second for the day, Avigail were incredible! They were wonderful to work with, took everyone's photo inspirations into account, and made each person feel special. Even leading up to the wedding each time the count of people changed she was so understanding and accommodating. We did my hair trial a month before the wedding and it looked great! It was the exact combination of the inspiration photos I showed her that I was looking for. I cannot say enough great things about Sandy and the team at Blades Salon.

Genuinely one of the worst businesses I've ever dealt with. Overpriced, incompetent, and completely…read moredisrespectful of their clients. They don't listen, they don't care, and they absolutely will use you as a test subject the second they feel comfortable enough to ignore your requests. For THREE years, they've consistently ruined my hair. Not once did I leave satisfied--and somehow still got charged around $400-450 (without a tip! - that's just base!) for results that look like a beginner experiment gone wrong. I don't even have long hair, which makes it even more ridiculous. Kole West is beyond rude--condescending, dismissive, and clearly uninterested in what the client actually wants. He just does whatever he feels like, then casually says "oops" while missing entire sections and completely botching the result. That alone should tell you everything. Dianna is just as bad--stubborn, defensive, and unwilling to fix mistakes. There is zero accountability here. He/they have sat on their phone searching how to do a simple hair style or cut and then ruins it regardless, why are they in business? Why should a hair stylist be watching how to videos - let alone be allowed on a phone during a clients hair they are paying expensive money for. Uneven cuts, patchy color, fried hair from over-bleaching--it's honestly impressive how consistently they get it wrong. It's like no one in that salon actually knows what they're doing. And yet they still have the nerve to charge premium prices and expect tips? For what--damaging people's hair and ignoring basic instructions? It took me until 2025/2026 to finally accept that this place is a complete scam. Never again. I will never spend another dollar here, and I strongly suggest you don't either. There are actual talented, professional stylists out there who respect their clients. This place is not one of them. If this business disappeared tomorrow, nothing of value would be lost. I'm not just disappointed--I'm genuinely embarrassed I ever trusted them in the first place. My sister and I now travel to Monarch & Misfit Beauty Co which is running beautifully! They don't overcharge, are reasonable and accountable, and are kind and always have us leaving with absolutely stunning hair! I suggest the drive! Run by a female named Ella. Support local small businesses who SUPPORT YOU! Not ones who are against you! I'd give this place negative stars if I could. Services Haircut, Hairstyling, Service not listed Requested style Requested for hair dye and cut but was never correct or what I asked for, and was always botched! Specialties Being rude, unaccountable, etc. Hair type Medium to shortish wavy/straightish hair Stylist Kole West and Dianna Allen They need new employees and staff, ones who know what they are doing - correctly.

I didn't want to say anything because for a while I felt alone in my experience…read more I came to Diana on a Saturday, 4pm, after work. The vibes seemed to be good and we started on my hair. I was NOT expecting to still be there by 10pm! I live almost an hour away and I had things to do the next day. She took the unnecessary time to curl and style my hair for photos, not taking into account the drive I had or how late it was. Not to mention the absurd price she charged me ($300 for multi dementional color/cut). I was floored when I heard that price, as I've never been charged over $150 for what I have done. There was also no mention of pricing beforehand and she doesn't charge by the hour (at least that's what she told me), but I guess up charging a new client is what you deserve for being 20+ years in the industry? Sorry your bills needed paid, but hell, so do mine! And the things I've heard about her and how she treats customer service workers-- just a yikes all around. I saw her work and really wanted to like her but after sitting with her for 6 hours I can say I'm steering clear. Unless you want to be up charged and talk politics half the time, I would advise to stay away.

Great Hair Studio. My sister and I both come here and we absolutely love it! Highly suggest! Calm…read moreand relaxing vibe. Kind hearted employees. Parking is easier than you would think too! You can either park in the garage around the block or outside for 2hr parking! Taelyn is great!!