I'm currently at dunhams doing some last minute Christmas shopping and I discovered that if you…read morecome across the orange everyday low price sticker it covers up a previous price that was less. Not saying it's false advertising just saying it's a jerk move. They still have good stuff. Just shady I thought.

Went to this location to buy a small game license and I was met with no staff anywhere around to…read morehelp at the counter, finally I went to the front register to get some help the poor girl at the register couldn't help me she called her manager the manager said I'd have to be accompanied by an adult when I am 22 years old because she couldn't get the licensing to go through and gave me an apprentice license.... DO NOT COME HERE FOR HUNTING LICENSES!!!!

Awesome place ! A hockey haven ! :) You can try out hockey sticks, skates, lacrosse, jerseys,…read moreetc... the staff is really knowledgeable in all gear, and skate profiling !!! Let me be clear, yes the staff knows how to sharpen skates, they do a great job at it ! BUT, they are the closest to anywhere in Detroit or surrounding area who own a ProSharp (google or YouTube; ProSharp profiling) machine to profile blades for skates ! and they know what they're taking about ! Great prices as well ! Just recently went across the border from Detroit to Windsor Canada to purchase skates and gear, saved a bunch on the Canadian dollar conversion, as well as low prices, even with 13% Canadian tax, still saved a bunch !

Well, the name explains it all. Just take the S off and that's how people usually respond to you…read morewhen you're in the building or in the parking lot and I'm not talking about the clientele. Every time I go in there to find products I've seemed to have the same experience where most of the employees hate their job and don't wanna be there. Apparently the inventory itself is one step up junk. It all looks good on the outside, but the equipment is definitely subpar and that's being nice. At least the floors are clean. At least they were when I was there. Sadly it seems like everything's overpriced like I said, and even their hunting section is all Gucci crap that no one would really use at least the real hunters. And that's even if you have a section like that. Seriously the whole place is going downhill and I don't think they even know it. This is not just for one location I frequent at least five looking for a single product and they did not even have that even when I called in person on the other line, sadly was not helpful and their website is not helpful in the least sadly. if I had a negative score, I would probably give it here.

Went to the golf department to buy a new pair of Foot Joy shoes. I found a pair I liked but wanted…read moreto try them on before paying for them. I am 83 years old and need a shoehorn to put on shoes. Can you believe that they did not have one in the golf department. One of their employees told me they have never had a shoehorn in golf. They checked the shoe department and they didn't have one either! It would seem to me to be a major failing on the part of the store manager and both department managers not to have something as basic as a shoehorn in a store that sells shoes. I left frustrated and without buying the $190 golf shoes. Dick's is heading in the same direction as other box store who have lost their customer base. They appear to have forgotten who pays the bills to keep the store open. If I wanted to buy shoes and try them on at home, I would have ordered them on Amazon.

I absolutely love Brian's the absolute best spot in metro Detroit area to buy hockey skates. The…read morestaff is very knowledgeable and takes the time to consult with you on what brand/ model is best suited to you body type, foot type and playing style. Blade profiling is done on the spot too. Added bonus they always have nicer Canadian models that you can't get in the states. It well worth the hassle of crossing the border to shop here. My only complaint is the fact that my son has outgrown his current skates and due to covid, I can't come to Brian's for his next pair.

From the owner: Internationally known for our expertise in skates, we guarantee you will agree that we are the…read moreleaders when it comes to fitting your feet with that perfect pair of skates. Whether you are a hockey player, figure skater, recreational skater, beginner or pro, you can expect perfection when it comes to fitting your new skates.

I was really impressed with this location. I came in for one thing A gun cleaning kit. Which by…read morethe way they had about 10 to pick from. And in 15 minutes later.. My hands were full!, a nice associate came up to me and gave me a cart. Even though I only came in for one thing lol.... So there was one deal after another. I was so indecisive about what gift I was gonna get a friend but the deals were so good here I ended up getting all of it. And not only did I get all of it I ... I found The Secret clearance section that I'm reluctant to tell everybody about but it's by the bikes in the back of the store!!! Shhh... :) I found tons of headphones that were regularly 20 bucks for 97 cents you can't beat that and by the way I bought them out so too bad. I will be back!

Went with a friend for the Red Wings event and meet former Wing Larry Murphy. They handled the…read moreevent very good. The people were super friendly and organized. The store was very clean and have many choices of merchandise for all the local sport teams. Will check the place out again for any of sporting good needs I may have.

This is a review on ordering a firearm from their warehouse and having it shipped to your local…read morestore. I placed the order on Sunday evening and received an email Wednesday saying it had arrived. I went there, filled out the proper paperwork and 45 minutes later I left with my Firearm. I will say though, I have a valid CPL in my state and that made things move faster. The first firearm I purchased from them was a nightmare. It was a 2 day ordeal and I went there 3 times before I received my item, but that was my first purchase of a firearm and I had no CPL. Staff can be hit or miss, but its like that everywhere nowadays. Everyone wants high pay, but don't want to do their job, so it is what it is.

I had to call the cops on Dunham's Sports! On Saturday…read moreMorning December 1, 2018 around 10:30 a.m. my husband and I went to Dunham's Sports on N. Telegraph in Monroe MI. My husband wanted to buy a rifle and I had some Christmas shopping I needed to finish. Some of the items I was purchasing were for my son who is currently station in Ramstein, Germany in the U.S. Air Force, so I had to buy his gifts and get them in the mail soon in order to have them to him by Christmas. When the clerk finished ringing up the items I used my debit card to pay, knowing I had $700 for Christmas in the bank so the $652.94 total would not be an issue. The card reader stated that my chip was bad. So I called over my husband who was looking at other items in line and he tried his card, denied. I thought maybe I had made a mistake about what was in my account, so while my husband tries his card again I brought up my bank account on line on my cell. The Dunham's purchase was already taken out of my account for the amount of $652.94! My husband's card was denied because they had already taken out the money and I had $50 left. I told the cashier and showed her my phones' screen with the bank account information on it, where it said Dunham's, the amount of the purchase and date, but she said all she had was declined slips and no receipt came out. By this time another clerk (the one that had been holding onto the rifle for us as we were not allowed to carrier it around the store, understandably) stepped up and said that their chip readers had been giving them issues. She said it had happened before that someone tried to buy something and were "denied" only to come back later and say the purchase had been taken out of their bank account. They then called their IT department; they reiterated to me that their IT said that the transaction did not go through to them, that it will bounce back to my bank. I did not want to leave with $650 out of my bank account and no merchandise, but I said I could understand how that might happen and I would be back Monday if not resolved. They put our items back in the cart with a note on it to hold for us (I didn't want to have to shop all over again). We returned to Dunham's in Monroe Monday December 3, 2018 around 16:30 as our account was not rectified. Went up to a cashier and asked for a manager she called over an assistant manager (a younger lady with long light brown hair), we told her our story (which she stated she had no knowledge of), she was kind and seemed sympathetic. She stated she would have to go talk to the other assistant manager, whose name started with an "M", she was much older and blonde. She came up to us right away with a nasty attitude. She stated that they had called their corporate office and they were not going to refund us the money as their company didn't have it. I said that it has been taken out of my bank account, so now I have no money and none of my merchandise! I said that is stealing. If I were to walk out of this store with $650 worth of stuff right now and not give you the money for it I would go to jail! I am sure that you would not wait days for me to pay you either! I then asked her for her name and she said she would not give me her name and walked away! I said you'll give your name to the police! My husband called the bank again; they stated that the money has gone to Dunham's. The only thing we could do is file dispute with them (the bank) and it would take 10 to 14 days to get out money back! We then called the police; as I could not believe that they could basically steal our money and do this! The policeman came out (Monroe County Sherriff) he was very nice, understanding and empathetic as well. However after hearing our story he said that it was a civil issue and not a criminal issue, so there wasn't whole lot he could do. I asked him why is it that they can take my money AND the things I (tried to)bought for 10-14 days (if not longer, we'll see), but if I walked out with $650 worth of stuff and didn't pay them I'd go to jail that minute, I am sure they wouldn't wait for me to pay them. I said when does it become criminal for them to steal from me like that? He said that criminal involves intent and that if it was not resolved in a couple of weeks then it might be considered criminal, we have to give the time to fix their computer issues and go through the process. I can understand this, however what I cannot seem to understand is how a retail store chain cares so little for its customers that they do not fix a computer issue that they have know about (according to their own people for some time) and subjects its customers to this kind of thing. Also did not appreciate how rudely we were treated by their assistant manager (#2). This had been so frustrating, time consuming and stressful, obviously I will never step foot in these stores again. Hoping to get my money back soon so that I can buy gifts for my son overseas, bu