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    The Appliance Shoppe

    3.0 (2 reviews)
    Closed Closed

    The Appliance Shoppe Photos

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    2 years ago

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    4 years ago

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    The Brick

    The Brick

    1.5(19 reviews)
    1.1 km

    UPDATE: Time soon revealed that the store manager wasn't going to do anything, nor was my salesman…read moreLogan (do not recommend btw), nor the customer service staff via multiple emails, so I decided to take this to the top of the food chain as this was absolutely unacceptable. I contacted the CEO in efforts to end this once and for all. Within 24 hours of my email, I was contacted by head office. The man I spoke with was extremely disappointed in their staff, and assured me that this was not conducive of the Brick's customer service policy. I truly believe this. He was almost speechless, and vowed to have a little chat with all staff. I have to give credit to higher level management team for taking this seriously, and taking action to make sure this was taken care of properly this time - not only on the customer service level, but properly addressing their staff. I received my new dryer today, and they removed the existing one. I am thankful this finally worked out - thanks to head office.

    BEWARE. This is the worst couch I have ever purchased. After only two months of normal use, the…read morefabric began severely pilling and absorbing colour from my clothing. It also creaks! At just eight months old, it now looks worn out and 20 years old. I made several attempts to resolve this, starting with an online chat, then the warranty department, and escalating to three different store managers. Despite paying $400 for a warranty, I was told this is considered "normal wear and tear" and not covered. I was even advised to go to Walmart and buy a fabric shaver, and was also told, "they just don't make furniture the way they used to." I have no children, no pets, and the couch has been properly cared for. I never had to use a fabric shaver on a piece of furniture. I didn't even I didn't even know they existed. Every couch I've owned has lasted for years and many of them I've passed on to family members and friends and they still look better than this one. I would strongly caution anyone considering purchasing furniture here, especially if you're paying extra for a warranty.

    Photos
    The Brick
    The Brick - Here is what I have to do so I don't lose remotes and phones and fall through the gap in order to use the couch.

    Here is what I have to do so I don't lose remotes and phones and fall through the gap in order to use the couch.

    The Brick

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    Big George's Home Appliance Mart

    Big George's Home Appliance Mart

    3.9(282 reviews)
    66.3 km
    $$

    I wanted to update this review. I was able to get in touch with upper management in regards to this…read moresituation. Once they heard what had happened, the product was delivered destroyed, they stood behind it and shipped a new one and picked up the destroyed one. I can say I am happy with the way it was handled in the end. The sales rep needs some training on how to deal with situations in which the product is delivered with defects or in this case destroyed. Thank you again to the upper management for taking the time to help us with the product and getting us what we ordered.

    I cannot recommend this place. They have nice appliances, and the sales people are nice to deal…read morewith (hence 2 stars), however that is where it ends. These appliance places NEED to rely on RELIABLE third parties...like plumbers to connect your dishwashers, and warranty companies to take care of things if you get a lemon. The plumber they sent to install the fancy new high-end dishwasher 6 years ago, installed some hoses incorrectly which led to a flood in my kitchen, and our needing to pull up our floors from the kitchen all the way to the front door. Thankfully we have insurance (although after this claim our rates were hiked so high we had to switch). We should have learned the first time. We bought a top-of-the-line 4-door Frigidaire $3,500 fridge there 4 years ago. We've needed several small fixes in that time, but dealing with the warranty company has been HORRIFIC. Witbeck and Big Georges use "Centricity". Well, our fridge is now on the fritz after4 years (the freezer is no longer freezing and everything has melted), and ice-maker dripping, and as of yesterday there is a loud buzzing sound -- and we cannot get a call back to save our lives, even though they've "escalated" the situation. If I instead chose to call a local appliance company they would be here in 24 hours. We are going on 6 days, with no sign of service and no promises of anything! I am sick to my stomach. DO NOT BUY FROM HERE. THEY DO NOT STAND BEHIND THEIR PRODUCTS, and they will give you a POS warranty. Hey, Witbeck/Big George's...do better! And, Mark...don't bother with the damage control here. If you want to make it right you can contact your customers who have been through H3ll!!

    Photos
    Big George's Home Appliance Mart - This is the Thermidor refrigerator delivered to us. They said I would have to call Thermidor to see if they can do anything for us.

    This is the Thermidor refrigerator delivered to us. They said I would have to call Thermidor to see if they can do anything for us.

    Big George's Home Appliance Mart
    Big George's Home Appliance Mart

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    Tepperman's - Couch

    Tepperman's

    1.4(42 reviews)
    4.8 km
    $$$

    Listen, this is no ABC furniture. They are cheap and they are cheap. They serve a niche. If you…read moreneed a beautiful new dining room set, DON'T shop here. If you need a bookshelf for the kid's rooms, consider it. You get what you pay for.

    If I could rate 0 stars I would!…read more Placed my order in October, knowing that it would be until Christmas Eve when my item would arrive. Christmas Eve arrives, delivery says "there's ice" and they cannot deliver. There was a light sprinkle of snow and my walk was salted. Fast forward to the end of February, delivery reminder call says my order will arrive between 11:45 and 2/3 in the afternoon. I get a phone call that left a vm saying they will arrive in 10-15 minutes this call came at 9:30. I didn't hear the phone as I was preparing my laundry room for my new appliances. My dogs start barking, I see the truck out my window at 9:50. I go to my front door and stand there with the door open for 20 minutes. Not one person left the truck in this entire time. I received another delivery while standing there! Imagine 2 months since anticipated arrival of your appliances without having any working. I want to terminate my order and receive a complete refund, Teppermans is attempting to hold a 10% deposit regardless of their inadequacies and failure to provide my items in a reasonable time. Samsung could have had my items delivered to me by the end of November, I could have Costco deliver similar items in a week. I will NEVER EVER AGAIN shop Teppermans and I strongly suggest you don't either!

    Photos
    Tepperman's - Hi

    Hi

    Tepperman's - Leg

    Leg

    Tepperman's - Microwave

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    Microwave

    The Appliance Shoppe - appliances - Updated May 2026

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