Great service. Dr Miller worked with me to find an aid that matched my requirements for blue tooth…read moresupport and also worked with my Samsung cell. I had to find a new provider and visited several companies and their approach was basically this is what's available, take it. Many vendors only had support for Apple cell!! Dr Miller actually called a couple manufacturers and found one that had an aid that met my requirements. Highly recommend Kaplin Hearing, who now operate under HearUSA.

I tried a hearing aid last year and after the 2nd one failed the same way I returned it. It was a…read moremajor brand. Shame was I really wanted it because it supported 4 programs and multiple Bluetooth channels. Started visiting area Audiologists for my new hearing aids I've worn aids for over 20 years and know what I want and what to expect to pay. Shopping was so frustrating. Seemed most just wanted to sell you something and send you away. One had 4 brands that met my minimal requirements, but charged the exact same price for any of them! Finally stopped in Kaplan Hearing Center (now DBA HearUSA). The Audiologist Ms Miller listened to what I wanted and asked the right questions. I had my current hearing graph so no testing was required. She could see what I needed. She went down the list of brands they carried and unfortunately the only one that met my requirements was the same brand I has just returned. She really wanted to help me, so asked if I would reveal where I got the ones that failed. I told her and she said "let me check something". She called the support line and discussed with a tech for quit a while and found the warehouse I got the bad ones from are a lesser quality with less features, and were an older model. With her very professional treatment and I would have 6 months to try it, I decided to try it again. She placed the order and in a week I went back for the fitting. The aids had 3 program functions setup by the Audiologist and unlimited programs I could create myself. She set the 3 programs as I requested and showed me how to use all the functions from my Cell. It was a very satisfactory experience and I'd highly recommend them. A year later and I still love the aid. It pairs with my cell, laptop and car radio. OH! And I get free batteries for life. Michael Hayes Ellicott City MD

I was looking for a second opinion, had a recent audiogram with me but audiologist thought a new…read moreone would help with aid fitting and would be covered by insurance. I am still disputing the validity of the charge that resulted. Meanwhile I got a trial of the high end aids of a new brand. The trouble is this brand has no additional aids for partners or small meetings. She knew, or should have known that with my hearing loss I need not just the hearing aid but a suite of supplemental aids for specific settings. I was no better off after multiple trips. Then there was a restocking fee no clearly mentioned previously. One star for fair technology in attempting the fit. Otherwise not my favorite office.

My mom had been Dr. Lisa Bragg's patient since 9/2020. She was pleased with the her care…read more On 3/31/2023, we arrived at the clinic a little before the appointment time 3:30pm for annual check. I saw Dr. Bragg passing by the front desk and we greeted with each other briefly. We were then waiting in the lobby for about 15 minutes. Dr. Bragg did not have any patient at that time. She was only on the phone. My mom did not feel well and she can't endure such long wait. When we were finally admitted to her office, it was already 3:50 - twenty minutes later than the appointment time. Dr. Bragg should have better understanding in serving rather old senior patients in their late 80s. They are fragile. My mom was sent to ER on 4/16/23 due to weak heart and passed away in the rehab on 4/27/2023. Another incident: On 2/8/2023, we went to the clinic for hearing aid check. We were put to wait in the office for about 20 minutes by another doctor. All she did was changing the domes to smaller size. We appreciated her effort but it made the situation worse. One hearing aid slipped off her ear the next day and we didn't find it unit the 2nd day. It was pretty chaotic. At home, I found larger sized domes in the bag. I changed them within 5 minutes. My mom had complained about her hearing aids being too easy to fall off, but we were never advised the solution of custom made earmolds until the visit on 3/31/2023. Dr. Bragg made the molds and sent to the manufacture to custom make it. My mom was never able to use the customed earmolds..... The new earmolds are still sitting on my late mom's table. I respect Dr. Bragg and the other doctors and I also appreciate their care and patience in treating the senior patient. However, I hope they can serve the seniors patients better and truly put them first.

Taylor Listening Center's front desk has always been excellent and extremely helpful…read more Today I met Dr. Alyssa Heinz. I found her manner very nice. She is very thorough and patient. She made this visit very successful. I will choose Dr. Alyssa Heinz as my Audiologist from now on. I highly recommend!

They are not 100%refundable. BEWARE HIGH PRICE. DIDN'T WORK. !!! THEY A A RIP OFF!!! Hearing aid…read moredidn't work any better than my previous pair.

Audiology First (AF) is The Best. I was "saving money" using a Big Box shop, but when I had…read more"issues," I had to wait weeks for an appointment. So I moved to AF, and I can be seen within Hours, not Weeks. I'm being Effective (mission accomplished), lAnd I'm still saving money in the long run because AF helps me to keep my hearing aids twice as long. AF Has My Back when I need it !!!!!

Audiology First LLC has been my hearing center for a number of years…read more I have received both diagnostic and treatment services. They clearly make a strong effort to keep up with current technology. Diana Wagner, M.A., the audiologist, is a caring professional who has earned my trust. She does her best to provide individualized programs and help with problem solving. When you call or come in for an appointment you feel welcome.

I read through the other posts ... and I will agree that Dr. Hessan's style can verge on a little…read morearrogant & at times I've felt he was a little more snippy than necessary. However, my interpretation of this has always been that he has been doing this for a very long time -- He cuts to the chase, bases his opinions and diagnoses on facts, and takes the actions necessary to scientifically and medically gather evidence before going down a certain path. Even though he can (and I say "can" because it's not all the time) be a little snarky, he is also a good listener. He also doesn't pretend to be an expert in areas in which he doesn't have expertise, which is good. I had the opposite experience as the other poster - Dr. H did take my then-2 year old daughter's 'word' into account (just not as the ultimate truth, as sometimes small kids can't really articulate what the issue is). He is the right combination of aggressive and conservative with treatments, surgeries, etc. He has always been sensitive to the condition of our family as a result of my daughter's health and not just limiting it specifically to her symptoms (read: He saw how little sleep I was getting, too, and I think he factored in the long-term trauma and stress into making a more aggressive recommendation). He is VERY good with small children. My daughter absolutely loves him. He is gentle and not in the least bit 'scary.' My daughter has had ear tubes in, adenoids out, and sinus surgery with him (a total of 2 surgeries). She is not even five yet. For three years, I tried natural/organic/Eastern alternative and reluctantly considered more traditional means ...Being totally desperate, I finally ended up in his office and over time, in retrospect, I think that working with him has resulted in the most benefits for my daughter's improving health. He is also very responsive - I called his office today and asked a pretty minor question. His nurse called me back with his specific guidance on what to do (from his mouth) within 2 hrs. I am very, very grateful that we found him.

Back in the day, Dr. Hessan was an outstanding ENT, it would be in his best interest and out of…read morerespect for his patients to retire as soon as possible, I won't go into details but he has made some major mistakes in regard to care for his patients.

Dr. Purcel went out of her way to perform an in-home hearing assessment for my 97 year old Mom who…read morewas unable to come into their office. I especially appreciate her kindness and professionalism and want to thank the entire staff for their helpfulness.

Very nice, large facility with ample parking. Everyone was very friendly and helpful and the…read moreAudiologist was both friendly, efficient, thorough and willing to listen and talk. She even helped to convince my 16 year old daughter that listening to loud ear buds is a bad idea if you still want to be able to hear music when you turn 40....

The surgery went well and successful. Dr. Hamburger Professionalism and bedside manners were…read moreexceptional .

I have been under the care of Dr. Hamburger for over a year. I have to say he is an excellent…read morephysician. I was treated with respect and kindness at my appointment. He took the time to explain what was causing my issue, and developed a treatment plan that was successful. Dr. hamburger is very responsive through MyCharts online and it was easy to create follow up appointments. I am very grateful for the time and dedication he has given me and the results have shown. This has created significant improvement in my daily life. I highly recommend Dr. hamburger to anybody who is looking for an ENT specialist.

It is never easy to deal with medical issues. This office has made the process harder. They…read moreoverbook, don't answer the phone, and the provider I saw (a Physician's Assistant) took all of 5 minutes to order a number of experience tests and then run to another patient because "we're really behind schedule." No explanation, no discussion. The people who eventually answer the phone are unprofessional and that's when they call back! I'm here to drop off my results on a CD because it's an imaging result and they're closed. It's still regular work hours and they're not here. I had to take time off work to come here and they're closed at a time their own phone message says they are open. I'm supposed to see the doctor next week. Depending on how that appointment goes, I may just need to locate another Practice. I'd like to focus on getting better, not managing the unprofessional behavior of a medical office.

I was here for a visit and was seen by Dr. Duggle. I have never posted about doctor visits, but…read morethis one was the worst I've ever had. Dr. Duggle entered the exam room and did not speak to me as if I was invisible. He only listened to his assistant, who spoke to me about what I was there for. He proceeded to look in my ears without addressing me or asking me any questions. Then he told her, not me, he was going to clean the wax out of my ears. Again, he ignored me as a person. I said I fear having my ears cleaned because I'd heard it could cause tinnitus. He said, " I'm the doctor!" He proceeded to talk to me abruptly with arrogance. The more I tried to speak, the more he became biligerant. I apologized for wasting his time, I got up to leave, and I began to cry. He told me to stay for a hearing test. I said I didn't have the money. I am on a fixed income . He said what's more important! This man was a young rude arrogant incompassionate individual. I would never advise anyone to go to this office.