A huge thank you to Miriam at the Audiology Associates Inc. Ellicott City Office for her kindness…read moreand patience. An audiology office can be a bit overwhelming, but Miriam's warm greeting and extremely helpful attitude made me feel right at home. She was remarkably patient while answering my questions over the phone and even took the extra time to help me understand my insurance and appointment schedule. She was incredibly professional, welcoming and very efficient. Miriam is an absolute asset to the team, and her empathy made a world of difference to me. Miriam provided excellent customer service, I would highly recommend this location without reservations.

They have great audiologists! But the Front desk communication could have been a little better on…read moreletting me know their is a $30 cover charge for my appointment over the phone when I set the appointment. I called to have someone transfer me the money to my account but now it's too late so I had to reschedule for another week and with not hearing. Money was more important than a customer suffering trying to hear well. But good communication and caring for your customers must not be that important. Gotta do better than that...Compromising goes along way.

Long wait time! Appointment time was 2:45pm. We got here about 10-15 minutes earlier. It is now…read more4:06pm and we're still waiting to go back to see the doctor. My child's eyes were dilated almost an hour ago. They don't allow food and drinks so prepare for your kid(s) to be bored and asking for food, even if they eat before their appointment. Very crowded! Some parents had to sit far away from their child(ren) because there weren't many seats available. I believe they overbook to accommodate for no-shows. We got NUMEROUS appointment reminders within the past couple days about our appointment--even after I confirmed the appointment. I inquired about why it's taking so long and why people who came after us are being seen before us but they said it's different doctors. I've only seen one. Not to mention the parents that was complaining about the wait time were told the same then seen before us, even though they came after. I think they pushed us back to accommodate to the parents that were complaining. I'll be looking for an alternative practice to take my child in the future.

Easy to get an appointment. Parking lot available. I felt like they were popular but their…read moreoperations were good. Doctor was great and we were in and out but not rushed. I liked how good they were with my son and made him feel comfortable during the exam. Wouldn't hesitate to bring your kids here!

Ariana was sweet and compassionate. The room was relaxing…read more The spa was clean. Very nice!

I never leave negative reviews, but my experience was extremely frustrating due to repeated…read morescheduling issues and a lack of respect for my time. I purchased a Groupon for a lymphatic massage and scheduled an appointment. On the morning of my appointment, I received a text message stating that the therapist was ill and could not make my 5:30 PM appointment. However, I was immediately offered a 10:00 AM appointment the next day. Since there were no other therapists available, I had to rearrange my schedule to accommodate the change. The following day, 2 hours before my rescheduled appointment, I received another message asking to move the appointment an hour later because the therapist would not make it on time. Although inconvenient, I agreed. When I arrived for the rescheduled appointment, the building was completely locked and there was no one there. After calling the number that had been texting me, I was told the therapist was running 15 minutes behind due to a "family emergency". At that point, after multiple last-minute changes, delays, waste of gas, I felt that my time was simply not being respected. Emergencies happen, and most clients can be understanding of occasional scheduling issues. However, repeated cancellations, rescheduling requests, and delays over the course of 2 days created a very disappointing experience. Unfortunately, this has resulted in the loss of a potential long-term customer and any future referrals I could've provided.

Her staff is friendly, but not knowledgeable. Dr. Blandina is cold and rude. She ignored me…read morecompletely. I had an appt scheduled for 5:00 pm. I arrived at 4:45 pm. At 6:15 PM without being acknowledged (they put me in the waiting room), I left. I'm sorry, but waiting for over an hour is unacceptable. No apology or anything. Don't go here. You will regret it.

I have been to Dr Blandina twice over the past 10 years and think she is a great optometrist. She…read morespent a lot of time checking my eyes and explaining to me the results of my eye exams, She identified potential cataracts and suggested the name of someone who could treat them. What impressed me the most was the amount of time she spent with me explaining the results of my exams. This is very important to me. I've had a number of doctors (not just optometrists) over the past several years and after the exams, most spend very little time explaining to me the results. If I hadn't moved to another state I'd still be using Dr Blandina.

I've had several pap smears in my life since I am of a certain age. The experience I had here was…read morepainful, I felt like the doctor used a much larger speculum than necessary as insertion and especially pulling out hurt. The day after, my lower back hurt a LOT. This has never happened before and the pain lasted for 2 days. This also sounds weird but the very second the doctor went to my crotch during the pelvic exam (I could not see her because of the gown covering my legs), I could hear laughter erupt right outside the room. After the appointment when I went to check out, I made eye contact with 2 receptionists who were smirking at me in a way that would suggest that they knew something or were laughing at me specifically. I did a double-take because I was taken aback by these looks. They caught my eye again and avoided my gaze afterwards. This might seem like nothing but the combination of the well-timed laughter, the looks of malicious glee from the 2 receptionists, as well as an uncomfortable smirk from the doctor herself as she looked down at my body when escorting me out of the room (after pelvic exam and breast exam), leads me to believe that my privacy was deeply violated. I'm not sure what exactly happened but I feel extremely uncomfortable by my experience and I won't be coming back.

I am a patient of Morgan Walker, CNM. She is great and really seems to genuinely care. She doesn't…read morerush through the appointments and just really takes the time to listen and even asks "what else?", giving me the time to really open up with any questions or concerns. The rest of the office staff are lovey, too. And during a really difficult health experience I had recently, the office called and checked in with me outside of any visits just to see how I was doing--just a little touch of human compassion like that can really go a long way. Plus, the gowns they give you to wear during your exams at this office are real cotton gowns that can fully wrap around you instead of those cheap paper "gowns" some clinics give that are scratchy and don't cover anything. Little touches like that just makes coming to this office feel so much more dignified and cared for than some other places I've been.

Dr York Jordan is not "fast": she is through. She listens, offers suggestions as requested. Dana…read moreher assistant is also helpful and checks in with you if the Dr is running behind. The front office is always efficient. I have been a patient of Dr York Jordan's for many, many years. It has been an excellent relationship. I always feel like I am her most important Patient.

Dr. York-Jordan is on par with my previous doctor Dr. Sattin. Dr. Sattin went into another practice…read morethat required a substantial fee yearly that although she was an excellent physician, l was not willing to pay for me and my family. Anywhoo, Dr. York-Jordan was a pleasure to meet and l look forward to her providing my future care. Upon my first appointment with her, which was my annual physical, she had thoroughly read my medical records and discussed them with me as she proceeded with my exam. She was thorough and l did not feel as though she was rushing. She asked questions, as she was getting to know me as a new patient, and l in return, was asking her questions, which she readily answered. She is a physician that has made me feel secure in knowing l made a great choice, which can be a frustrating process for some. She is so good at what she does that she is no longer accepting new patients. Glad l got in!

They have helped me greatly in the past year I have been going to Hearing Solutions. Dr…read more Kostkowski is outstanding and attentive to my tinnitus issues. Made my life living with tinnitus manageable and my sleep even better. Many thanks.

Been here for a hearing test and the dr was very precise in what was going to be done and thorough…read moreabout my results! Office space was very clean