I recently had an appointment to get my hearing aids checked and they double booked me. I am glad I…read morewas off that day because I had to wait almost an hour to be seen.

If you need your hearing tested or need hearing aids, Hofstra Hearing is excellent. Dr. Moriarty is…read morethorough and caring and will assist you every step of the way. I strongly recommend Hofstra Hearing for quality service.

The experience I had being tested, fitted and instruction on how to use and benefit from my new…read morehearing aides was very pleasant! Dale and Lindy were welcoming and professional making me feel very comfortable I am very happy with the service and product I received and look forward to follow ups with this business!

I brought my grandfather to this office after he first experienced symptoms of tinnitus and Dr…read more Vasilike Rauch eased my nervousness about taking him by myself. She was super helpful and was able to offer solutions right away which was a huge load off my shoulders for someone who isn't used to helping my grandfather through such issues. The prices are affordable for hearing tests and hearing aids and I didn't feel overwhelmed by the choices. I will definitely be recommending this to people I know who are looking for hearing solutions.

I 100% recommend Dr. Rauch for any hearing issues. My elderly Mom was nearly deaf. She was unable…read moreto hear the TV when volume was at max 100. Dr. Rauch was kind, compassionate and explained everything so simply. The molds she took were perfect as my Mom doesn't even notice the hearing aids in her ears they fit so perfectly. My Mom's quality of life has skyrocketed as she is able to interact with others so easily now. Since being able to hear, I can see the joy on her face and her personality is shining through once again. Maxine in the office explained how to care for the hearing aids and was so friendly, kind and knowledgeable. I can't thank this office enough for giving me back my Mom, the ability for us to once again enjoy our conversations and for me to see the joy on her face. By the way, her TV volume is now at 30 and sometimes she'll even ask to turn it down to 27! Mom dreaded getting hearing aides for a decade and she said now if she knew it was this simple she would've gotten them yrs ago. My Mom speaks highly of Dr. Rauch and her team and so do I.

The office experience here was grade level poor…read more I have not experienced such overall lack of professionalism from the office attendant to the hearing (specialist?). My father received a promotion in the mail for $439 hearing aids. A ploy used to get people in the door. They run a hearing test and let you know which hearing aids are best for you. That's all well and fine except that their sales style is built on pressuring and even guilting the client to buy, regardless of they are in a position to. My elderly father being a primarily Spanish speaker only, with get you by English got home and realized that he was not in a financial place, nor did he really want these $6,000 hearing aids he was pressured into buying. My dad tired to cancel the order next day over the phone and they told him he had to come to the office. Needing help to advocate for himself, he asked me for translation and advocacy help. I came to this office to help him and this office made it as painful as possible to be seen almost turning us away, until we made it clear that we would wait to make sure this item was canceled and my father reimbursed. They kept $639 as a restocking/cancellation fee, per the all English contract my father signed. Overall, the experience was a nightmare. The attendant Devin, was highly unprofessional; turning a point of clarity and decision to cancel into a guilting and blaming experience. Devin demeanor was short of a full tantrum, because his time was wasted and he didn't receive a commission. This was such a bizarre experience and worth sharing on Yelp, so that people understand the sales tactics used and how they treat their clients, and/or prospective clients. What is additionally noteworthy, is that to make the sale they contact the manager and the Manager authorizes a discount right there and then, but in order to process a return they can't even give you a timeframe for when the manager is going to call you to process that cancellation. I asked for a general timeframe for which my father can expect a call. Devin said that since the manager is really busy he would call whenever he could. That vague response, was obviously not ok, and I stated that most businesses operate between 24 and 72 hrs. and he couldn't even give me that. So this really says a lot over the integrity of this Business, and what their priorities are . They are more interested in sales, than how they treat people. Current status : waiting for the manager of this location, Mitch, to call my Father to process cancellation. I will note how long it takes them and how the process is handled.

Get other examinations from other ear DOCTORS. Do not go by their exam. $7000 is expensive when you…read moremay be able to get similar units at Wal-Mart for $700. No refunds. No take backs. The exam is done by someone trained by MIracle Ear and I should have asked to see his training certification. I think I would have been better serviced by an audiologists or a general practitioner. To this date I have a $7000 debt for a pair I hear just as well with as without.

Dr. Geissler and her staff are always helpful and friendly…read more I'm a patent for many years.

My mother has struggled with her hearing since she was born. She was always told that hearing…read moreaides would not work for her and she gave up on being able to hear. After one appointment with Dr. Geissler, we were all in tears because my mother could finally hear. With the technology that Dr. Geissler's office is using, my mother is living a new life. The compassion that Dr. Geissler and her entire office show is comparable to none. We are so grateful to this amazing doctor!

The tech seems knowledgeable but the office is dirty and outdated. The office is in desperate need…read moreof cleaning and updating.

My husband needed hearing aids and with his insurance Hearing World was one of the locations to…read morechoose from. Hannah was wonderful to work with! She was patient and helpful. I highly recommend them!

Poor patient service. Questionable financial process. Did not contact insurance and relied on out…read moredated internal conversation.

The office has great quality of care. The receptionist is very friendly and very helpful. The care…read morethey provide is always professional and top notch. They serve those who need help with their hearing needs. If you need assistance with your hearing in the oak lawn area, trust your hearing needs to this Hearing Lab.

The absolute worst bedside manner I have ever received! I saw Dr. Keenan for swollen tonsils that I…read morehad for over a month. I had been on antibiotics for 20 days and they had not helped the infection. I saw him to explore alternative treatments since the antibiotics were not working. Dr. Keenan did not answer my questions, spoke over me, told me I didn't know what I was talking about, and that if I didn't want to treat my infection "it's a free country and I can keep my infection". I would not recommend him to anyone!!

Dr. Keenan and staff have provided me with the best medical services that I've ever received, no…read moreexaggeration! Dr. Keenan is very thorough - he takes the time to listen to exactly what the problem is, does a thorough examination (talking you through every step of what he is doing), and treats accordingly, providing all the details and answering any questions that you may have. I've never felt rushed during my appointments (as if I need to hurry so the next patient can get in), and I've always left feeling well informed of any issues and how they will be treated. The staff here is also great - they are always very pleasant, appointments are always punctual and made according to MY scheduling needs, and their follow-through is amazing. I've received phone calls to ask how I'm doing, as well as to let me know that any prescription/insurance concerns have been addressed even before I was made aware of any such issues from the pharmacy. I have been amazed and completely satisfied with the service and attention to detail that Dr. Keenan and staff have provided me since Day One, and would VERY highly recommend this office.