I recently had the screen on my i-phone with shattered cracks throughout. I was referred to this…read morelocation that they could fix it. I was like, yeah, sure! Well, slap me silly. Tim the owner was able to replace the screen just like new and fully functional. I'm still impressed. He's very particular of doing a good job and if can't fix it he'll let you know, but I would say his success rate is quite high and wouldn't not hesitate one second to recommend him and this location.

From the owner: At Electronics Repair, quality is number one. Our parts and labor are backed by a Lifetime…read moreWarranty*. We repair all makes and models of phones and tablets. We also do micro soldering repairs, recover software and data, sell accessories and devices we refurbish.

Came here for a second key for a car, key worked the first time I tried it and was less expensive…read morethan the dealer. I also have bought uninterruptable power supply (UPS) batteries here, and they are still going strong.

Replacement of battery in laptop was fast, professional, and staff was very helpful. Great store. I…read morewill give them my business in the future.

Awesome service! Really impressed! I brought in my laptop, thinking I needed a new machine - well…read morethey did such an amazing job repairing it I feel like I have a new computer. They followed through exactly as they promised and went above and beyond! Couldn't be any happier with my experience. Highly recommend them.

Since a manager has NOT called me back as stated they would at the bottom of my poor review re: a…read morefemale employee I will complain here. I have not made a 1 star review for any business anywhere in the US .; That includes motels, veterinarians, restaurants but ....about our local Verizon store in Alexandria, MN I give one star. I am guessing this is a non corporate store and not corporately owned. In reading all reviews about Verizon it does seem a LOT of complaints involve non corporate stores. They will sell you a phone. That is pretty much it. Poorly trained employees who should not be on the floor or still in training re: customer service, plans and the phones themselves are attempting to help people with Expensive product and investment *I was pushed towards plans with far too much data GB for me. "It was better to start me with more than too little." I went home to read info on plans since I could tell I wasn't hearing about them all.( For what ever reason, there are no Verizon plan brochures any more. ) I've been a Verizon customer for years. ( I pretty much had to be due to tower coverage) We can ALL see I didn't need much GB. * I chose my own phone without the flailing, failing, inadequate and mainly under-educated help from the employee. "Oh, you don't want to go that cheap" is pretty much the only information I got. This girl just doesn't know her stuff. I went home to read about my probable phone choice and others as well. * She can transfer Nothing. (Among other simple things.... Me-where's the ap button on my home screen- Her- "oh , I think they did away with it)" I specifically said to Point my pictures to Gallery, where I can save all and edit. I specifically said DO NOT POINT THEM towards Google ( cloud). "Oh, you'll like it. That's where it goes....to the Cloud" I got the cloud...nothing in my Gallery. Messages did not go over , NOTHING transferred over. With exception of photos and messages, I brought my new Samsung phone home overnight and got it back fairly close to operating as my earlier Samsung phone . Took my phone to the local computer/phone specialist . He transferred my phone over in it's Entirety in an hour. Same with the T mobile guy previous this same week. Sadly, I couldn't keep my Mobile phone due to lack of good coverage in my area. I am stuck with Verizon for awhile longer. Little competition can create "don't have to care" attitude. I am waiting for T Mobile to get busy on their towers in this area so I can switch.

Helpful guy here today for my account changes. Nice location and all the cool usual stuff found…read morehere. I hope to return again when in the area.

Customer service is poor. We went in to buy an Iphone 16Pro. We had to upgrade our account -…read morewhich we did. We got home. Ordered all the accessories for the Pro. When delivered we discovered we had the Iphone 16. I called to tell them we wanted the Iphone 16 Pro. We were told they had no IPhone Pro. She called later and told us they found 2 phones. We went in to get the right phones they wanted to charge a $50.00 restocking fee for each phone we were returning. I objected since it was not our fault. The Manager was very disrespectful and insisted we were told they were out of the Pro when we bought. That was an outright lie. I told her so and we were told to get out of her store and never come back. Very rude and dishonest. We called Verizon customer service and Jazmine handled our problems beautifully. We have 2 Iphone 16 Pro coming and a free IPad and sent shipping labels to return Iphone 16.

I don't even know where to start.... aerial westad and this store have been nothing short of hell…read morefor me and my family. Ariel Westad stayed late one night for my husband and I to come in and get plans for us and our kids. She told me that my plan would be $25 a month and my kids his plans would be $20 a month with a nurse discount. The next day I found out that they had signed me up for insurance without even asking. That was $50 a month. A few days after that I found out that they signed me up for the complete wrong plans! A few more days after that I found out they charged me for activation fees that I didn't even realize and were never informed of and they even ordered the wrong phone for one of my sons. When I went to go and review all of the receipts and everything that had happened we realized that aerial had FORGED my signature on the contract pages. This is completely not OK so I'm going to be looking at some kind of arbitration if it's not resolved very quickly. We have spent hours in the store. Such horrible communication...This is honestly the most ridiculous thing I've ever seen in my entire life. If I was you I would absolutely stay clear of Verizon wireless in Perham and stay clear of Ariel. She clearly has no idea what she's doing and it seems to me that the company also has no regard for customer service because the manager above her was supposed to call and he clearly hasn't either....the regional manager who works directly for Verizon has been trying to work through this with me thank goodness bc the store is no help!

It was great. The staff was helpful and calm when telling me I was mixed up on the items I was…read moreasking about. She got me on right away with prompt and friendly service. I would recommend this store to people if they ever asked me.

From the owner: Visit the T-Mobile store in Alexandria and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 915 Broadway St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.