Sam & team are absolute rockstars. I cold called them based on reviews and recommendations and they…read morewere immediately helpful. It really blew me away. They took time to really understand what we were looking for, gave us a really good understanding of the area (we're not from SC), were unbiased in what they showed us, and never felt like we were being sold. And in the end, found exactly what we were looking for. True definition of pros. No question I know who to call next time I'm in the market.

How do we sell an out-of-town investment property during a pandemic?!! Sam Bird-Robinson and his…read more"Dream Team" (Savannah & Jenessa) to the rescue! Passionate. Positive. Communicative. Honest. Transparent. Knowledgeable of the local market. Consistent & regular follow-up and follow-through. Access to great resources. Spot on advice. ( Which lead to multiple offers and an "over asking" sales price) Strong negotiation skills. In short, all that we were looking for in an agent and so much more. Without ANY hesitation, we can say that Sam is one of the best real estate professionals that we have ever worked with. He made the process smooth, easy & fun. We would highly recommend Sam to anyone looking for a realtor in the Santa Cruz area

Chuck helped us purchase our current home after our move to SF Bay Area from the East Coast. This…read morehome search was a two year long process, as my husband and I are very 'picky' buyers with specific requirements and high standards for our home, and that too within a budget that would be considered 'moderate' for the SF Bay Area. Chuck worked with us diligently showing us numerous homes and never pressured us to "settle" for a home we did not absolutely love. When we finally found the ideal home in a new development under construction, Chuck was instrumental in getting us the exact Lot that we wanted by building a strong rapport with the home builder. He then spent considerable time guiding us through all the forms (including disclosures) to ensure that there were no unexpected issues during the sale process. Finally, Chuck's involvement did not end at Closing. He helped us choose vendors for a whole number of custom projects that we needed to complete over a 6 week period prior to move-in. Even though this was a newly constructed home in a new development, by a major and reputable builder in the Bay Area, he insisted on a Home Inspection at this own cost. Chuck is, by far, the most honest, ethical, sincere and detail-oriented Real Estate Agent we have come across. His quality of service is outstanding. The amount of time and effort he had invested in our prolonged home search made us feel at the end that the commission he received for the sale just wasn't enough and we wished we could have afforded a larger budget....a rare feeling for most people about their Real Estate Agents! The extent of his services is remarkable and all-encompassing, in that it doesn't just start with visiting homes 'for sale' and end with Closing; he goes above and beyond the call of duty to ensure that his clients get the best deal, feel completely happy and are 100% satisfied with their home purchase. He is rare of a kind in the real estate industry, and has our highest recommendation.

We bought our first house from Chuck almost 20 years ago. For anything real estate related, we…read morestill go to him. He is the most honest, hardest working realtor we've ever met. Thanks Chuck!

Jim and Pauline Zenner were an amazing team to work with. My brother and I have been working with…read morePauline for over 3 years as a property manager when our mother's health began to decline. Pauline worked tirelessly to find the right family to rent to. After mom passed and we decided to sell the home, Jim and Pauline made everything so easy for us. Within a few days, their cleaning, repairing and inspection teams went to work. Along with Pauline's wonderful staging talents, the house was immaculate and ready to sell. With Jim's skillful negotiations, we had many offers and sold well above the asking price and all within a 7 day close. Both Jim and Pauline returned all of our calls and explained the many processes with each step of the way. I highly recommend Jim and Pauline for all of your real estate needs. They were simply great! Rhonda P.

Jon Lundgren and Stephan Karon were both a disappointment regarding my recent experience as a…read moreLandlord for a single family residence. Mr. Lundgren assured me that he found a most qualified tenant because of his experience with them as an existing Lessee for a Karon Properties managed property. They both had good jobs, were most quiet and always paid on time. They just needed more room. He thoroughly endorsed them in every way. The following things were done incorrectly: No application. The previous Landlord's app was used (after the fact) in error to show employment. Month to Month Rental Agreement only signed by one spouse. Month to Month Rental Agreement was a 25 year old one and 1/4 page exhibit with few landlord protections (Agreements for most Tenents are usually about 4 pages (DRE forms) with protections built in). He said that they always paid current. They paid 15 days late until we put a stop to it. Jon called it a game. Never ordered credit reports and refused to provide one later on. Never inventoried the rental house for a list of personal items to be provided on the agreement. Jon Lundgren refused to do a walkthrough when the renters left. Communicated only by phone and US Mail. E-mails and texting were not permitted. He once received a tenant payment, put it in Karon Property Mgmt Trust Acc't. and then MAILED a Trust check to the nearest Chase office near his house (thinking that the endorsement would be read by Chase people and deposited that day)! Who does that? The Banks is not set up for that. Mr. Lundgren uses a Scotts Valley address for Karon Properties, instead of Santa Cruz. We gave the Tenant a 60 day notice for reasons besides the above. We were fortunate that they left on the 60th day. More problems were anticipated but did not materialize. Mr. Stephan Karon defended his agent in every way. Jon Lundgren is slick. He makes everything sound smooth and reasonable. We do not recommend using him for property management.

I have bought and sold numerous homes. Craig and his team provided the best experience to date!…read moreGreat guidance, honest feedback, and sold the house in a week from the first open house. Also referred us to someone in OR, that helped us but a new house. Complete experience! Well done team!

Craig was incredibly helpful in selling our home. When we first met he explained the process he…read moreuses to prepare a home for sale. We walked through the house and property. Craig explained concerns he saw that a buyer might have. He provided us with a list of improvements, along with a list of trustworthy vendors to work with. To say Craig went above and beyond to ready our house for market, with the focus of getting the best price possible, would be a gross understatement! Thank you Craig for everything!

Buying a home in the current climate in our preferred area of Los Gatos seemed like it would be a…read moredaunting task, but we are forever grateful we were able to connect with such a hard working realtor. From the first time we reached out to CT, he answered immediately and from there on out was very responsive.  CT has been awesome in finding homes matching our requirements and was quick in arranging showings upon request. Never pressuring us to buy anything that we didn't like, his patience and explaining things are his greatest strengths.  Our family was really happy working with him to find a best home for us.  Even during closing, CT was able to help guide us with ease during the small mishaps that could occur with the bank to help make sure all deadlines were met. What a blessing!  We're thankful for his outgoing and caring personality, CT went above and beyond and was able to connect us with quality people in setting up our new home with contractor and landscaper contacts. He's a true professional and we will continue to recommend him to all of our family and friends.

We had the pleasure of working with CT Harris after relocating from the UK, with only a short…read morewindow to find and close on a property, and a complex relo package to navigate through. We had no prior knowledge of the Bay Area or U.S. property market. CT's track record speaks for itself. He is extremely knowledgeable about the Bay Area, the real estate market in general, various aspects of construction, building practices, and the transaction/mortgage process. He provided much-needed support before, during, and after the purchase. More importantly, he takes the time to understand your unique circumstances, serves as a trusted advisor, and representative whose interest is to find a home suited to your needs. CT is the most responsive realtor I've ever met--available by phone or text any time of day! He is detail-oriented, goal-driven, punctual, and always prepared. This meant we were able to see a large number of properties across the entire Bay Area in a short time frame, allowing us to quickly narrow down our choices to a few locales and key requirements. His expertise and feedback helped us refine our decision. He also helped us make the most of a work relocation package that assisted with the purchase. Additionally, we benefited from CT's excellent negotiation skills and his connections with real estate professionals in the Bay Area, which helped us negotiate down on the asking price. After the purchase, CT assisted us in accessing a range of trade and service providers that he effectively had on speed dial! Having CT's support, representation, and guidance in a highly competitive real estate market and through what would normally be a very stressful process was invaluable. We highly recommend his services and look forward to working with him again in the future.

This is my second time using Mike Bloch's services. First time was like 15 years ago. So many…read morepositive things to say. First, off, we had been looking for a new house for a few year, and he was always so patient with us and never got any pressure. He is down-to-earth, very honest, straight-forward, great communicator, and just a super great guy. He did such a great job marketing our house to be sold and advising me on how to fix it up to sell quickly and for the right price. What a great partner. Thanks Mike.

What did not go well? I interviewed several realtors prior to Mike. I was so impressed with his…read moreknowledge and calm attitude that it was a simple decision to have him handle the sale of our home. Yes we experienced challenges but Mike was more than willing to work with us to come up with solutions. It's a big decision to sell a home you have occupied for 29 years. We wanted a clean deal that was good for both the buyer and the seller and Mike delivered. He is one of the best if not the best in our area.

We can't recommend Scott more. Scott was our property manager for several years for our townhouse…read morein Santa Cruz. Everything went smoothly, I can't recall even one hiccup. Rent was always promptly and timely deposited, communication was great, and he provides handy year-end summaries for tax season. We had such trust in Scott that we retained him as our agent when we sold the house. The house sold quickly for even more than we had anticipated.

We worked with Scott to find the forest cottage of our dreams! He was incredibly patient,…read moreknowledgeable, and flexible as we worked through multiple iterations of what we were looking for. Initially, we were looking for land to build a tiny home. After more research and discussions with Scott, we realized a small cottage on land would be a better fit. This entire process took 18 months of my husband and I evolving our thinking as we learned more. Scott was an integral resource throughout the process and very understanding. Ultimately, he flagged a property for us one Friday morning and it was a perfect fit from location to price to vibes! We had an offer in within days and Scott continued to be an excellent explainer and advocate for us. We also appreciated how organized and professional Scott was as the house buying process is such a blur of paperwork. We couldn't have done this without him and are so grateful to have him as our real estate agent! We would (and already have) recommended him to our family and friends!!

Rob represented me as a buyer. I didn't get exactly what I was looking for but instead I got…read moreexactly what I wanted. Realtor recommendations might come a dime a dozen but what makes Rob Ross stand out is that he is a true conduit for what you want. He is diligent with the tasks you need him for and respectful of your desires even when what you are asking for might be unorthodox to the real estate world. For example, I made a couple offers that were probably laughable low but he followed through with them and gave them the legitimacy which led to good bargaining. Also, there were some houses I was interested in that were not conventional and Rob went through the appropriate effort to find ways where I could have a valid position to get them. ( For instance a 203k FHA loan offer. ) These are strange market times and Santa Cruz is a strange housing market in general. There were a few times when I wish that Rob would just give me the right number to offer etc.. but he was good about not being a direct market influence on my pricing and instead pulling from me what I actually felt I wanted to pay for a property. All the while offering advice that he and his family has gained over their years of being active members in both the real estate and rental markets in Santa Cruz. This is a huge bonus for buying, where you need to know if you are buying an investment or just a place to live. Additionally, he knows exactly what paperwork to unearth to make sure everything is on the up and up. What earns Rob the fifth star is that he hasn't abandoned me now that we've gone through my transaction. He continues to check in on my needs and is a trustworthy e-mail correspondent when I have homeowner questions, recommending quality professionals and giving me an idea of what to pay so I don't have to learn by being a sucker. All in all, I'm very happy and will use Rob again when it's time for my next real estate action.

We just purchased our first home with Rob as our real estate agent and were impressed at every step…read morealong the way. Rob's deep understanding of the market and good relationships with other agents allowed us to succeed in getting the home we were looking for in this competitive Santa Cruz area. His great communication skills, professionalism and responsiveness helped us to manage the ups and downs of the home buying experience. We would recommend Rob Ross and his team to anyone looking to buy a property. Buying a home can be a stressful experience at times and having an agent with integrity that you can count on to represent both your interests and your values makes all the difference. Whether developing bidding strategies on competitive properties, trying to navigate short sales, or understand the potential of fixer uppers Rob was always on top of the situation and able to help us understand our options. We ended up getting one of our favorite properties even after being out bid because Rob took the time to follow up with the selling agent and make sure we were in position when the original high bidder deal fell apart. Rob also walked us through the county assessor and city planning office on multiple properties to help us ensure that we were getting the property we thought we were and what potential restrictions there would be. On top of Rob's expertise and ability to deliver results he's also a really nice guy. He's a devoted father who makes it to his kid's soccer games and works with his parents in the family business. He's a great listener and took the time to understand our family and what we were really looking for in a home. He's a great communicator, always helping us to understand our options and how the real estate market works. He's very responsive, answering technical questions and calming frayed nerves in a timely fashion over text, email, telephone and in person. Thanks Rob for helping us to find a wonderful home and giving us an education to last a life time about real estate!