It is well stocked and has a good selection of items. Very busy, so supplies do run out from time to time. Prices are typical for Hallmark, which is a moderately expensive brand. read more

Seasonal Holidays 2022 My ratings of stars for this particular Hallmark store is not about my customer experience, but about the products that the store holds. I will now share my experience as a customer and human being at this location. I was extremely excited to find this location in a shopping plaza I often frequent, as a Hallmark member and lover of their products. The Stone mountain store that I had frequented for over 10 years had closed. I had a handful of Christmas gnomes that I was excited to find in the names of my children and family members. An associate walks up to me and takes the gnomes out of my hands and shares that she's going to put them on the counter in the front so that I can continue shopping. I thought this is great and I continue to my shopping. As I was making my way to the front to conclude my purchases of items that I purchased for my mother, who just came out of the hospital, and for my son who was going through a very trying time, I heard the same associate tell another associate how she took the things out of my hand and brought them to the front counter because I was a black woman with a big bag, and they laughed. She continued to say you know how they are with big bags. I took a moment to first, pray for God to give me strength, not to snap, as it would've been my go to, but I did not want to give them their stereotypical thinking of an angry black woman. I made my way to the counter, where this associate greeted me with kindness asked me if I found everything I was looking for, offered other items and looked up my membership ID information. I had to continue to pray in spirit for God to give me humility as the person that I am and as well as a diversity equality and inclusion manager and champion for my trillion dollar company, to continue to just be humble in that moment. In the past I have been known to fiercely speak my experience if I ever felt any racial profiling to the associate and any members of management immediately! I post this in hopes that not only the associate whose name I will not share, but her register ID is 312 as well as the owner Benas, who is a minority owner, takes this experience and trains her associates in diversity and inclusion, professionalism, and engagement! I will not frequent the store ever again, but I will continue to be a supporter of hallmark stores and hallmark products as a very appreciative Hallmark member. read more

Bena's Hallmark Shop - Cards & Stationery Near Me - Snellville, Georgia

Bena's isn't your ordinary Hallmark. You can find the-shirts and even jewelry here. It's a bit congested toward the front of the store and currently there is merchandise on the sidewalk that's been reduced. You can find what you probably come for, greeting cards toward the back of the store. The staff here is nice but not pushy when you're asked if you have a rewards card when you check out. If you don't have one, they don't ask you if you would like one. read more

Bena's Hallmark Shop - Cards & Stationery Near Me - Snellville, Georgia

The employees in this store are always rude and condescending. I stopped in today out of convenience since I only needed to pick up one card. Going forward, I will drive any excess amount to any other Hallmark and will never step foot in this store again. I thought after my 2 yr avoidance of going to this store, things would change but nothing has changed at all. read more

good selection. Good customer service. Hallmark shops these days are more of a destination. I believe the only one in metro is at the forum in Norcross. If you're looking for cards you can find great Hallmark sections and select target, select Walmart, all Walgreens, etc. These Hallmark shops these days I kind of more for the gift shop experience. Good for collectibles! Get your star wars and get your snoopy on! read more

I spent about 10 minutes in the store and walked by all three sales associates and was never greeted. One looked at me twice and never said anything. I may not be their preferred clientele. ‍ read more

2 employees ringing up front....neither one friendly or welcoming at all. Beautiful store..... I spent over $100 on children's books. I won't shop here again, shame on the manager for not hiring better employees. read more

I was searching the Hallmark website for a sentimental gift for my wife. Online ordering was unavailable due to low stock. Hundreds of stores throughout the Southeastern US were all out when I finally found what I was looking for at Bena's Hallmark. I tried to order through the website, but it wouldn't allow shipping through a store. After several calls to both the store and customer service, the owner decided to accept this order as an in store purchase even though I live several hours away and ship it himself. He even ensured that I received the gift in time for Christmas. Thank you so much! read more

Anne, an associate, at the shop was cheerful in directing me to right row in the store for a card appropriate for a family member and also assisting me with garden flag and stand for my favorite collegiate team. Will return again for future purchases. Anne embodies the spirit why one should shop local. read more

Every time I need a bday card, Christmas card, valentine card I go to this store. 100% of the time the workers are rude and mean to me. I don't know why. Today I went in to buy a birthday card the lady at the front directed me to the back and said in a stern voice "for what person" I didn't understand what she was trying to say. Finally I realized she wanted to know if it was for a man or woman, so I said a guy. Then in a abrupt way she points to the back corner. Mind you not really explaining exactly where she was pointing. Luckily the other lady was kind enough to explain. The card I got was freaking amazing. Then, I went to the register. I was hoping I didn't get her but just my luck she checked me out and yep. She was a jerk. I paid she handed me my card. Didn't really say much. Honestly, I'm not sure what it is. Maybe she was having a bad day. I think I'll start going to another hallmark to get my cards. It sucks because this one is right down the street from me. Oh and I only have the 1 star because I can't give zero stars. read more

My spouse and I went in just to browse and noticed that they had a collection of PEANUTS figurines there in the front. Of course we had to browse. Lucy (the associate) was just wonderful as well her colleague (I missed her name but she was great as well!) Due to the way we were treated and our love for Snoopy, we ended making some purchases. Lucy even signed us up with the Crown Rewards card and double checked to make sure that our items were not broken. She ended by saying "Welcome to the Hallmark family!" We will absolutely be back! read more

Customer service can be slightly improved. The 3 sales representatives were all willing to help once I interrupted their conversation by asking a question. One representative helped me choose a great gift for a guest coming from out of town. The end result does not outweigh my initial encounter. I will however vack back for the merchandise and hope to have a better experience. read more

I used to shop at their store in Tucker and was so sad when it closed down. But I now travel the distance to Snellville as the owner and wife have always been very professional and courteous, and know me by name! Highly recommend this Hallmark store. read more

This is by far the worst Hallmark store I've ever visited, and I've visited many and have been a Hallmark patron for many, many years. Their policies regarding returns, coupons, etc. are entirely ridiculous. The staff is horrendous; rude, intolerant, snooty ladies. One in particular needs to find employment elsewhere as she is obviously not suited to deal with the public. I've finally had enough and will NEVER step foot in this store again, and will continue to advise others to avoid it as well. Amy's Hallmark locations - and there are several - are absolutely more deserving of business and worth the drive to any of their locations (especially Suwanee). read more