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    Benbrook Air Conditioning & Heating

    5.0 (1 review)
    Closed 8:30 am - 3:00 pm

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    7 years ago

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    TopTech Electric & Plumbing

    TopTech Electric & Plumbing

    4.5
    (159 reviews)

    The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

    These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

    Canard's Benbrook Service

    Canard's Benbrook Service

    4.5
    (16 reviews)

    Canard's provided our HVAC needs on our home and 10 tenant dwellings for over 15 years. When…read moreCanard's was purchased by DunRite, we continued with DunRite and didn't have a problem until this year. We requested an annual service on our current residence (4 yr old house). The rep inspected the system and reported back that we had a serious problem. He took me up to the attic where the HVAC units were and told me his gas detection device showed a high gas reading and the gas had to be turned OFF for our safety. Then he had me listen (via speaker phone) while he discussed the situation with his Boss. They pressed to set a date to replace the system but I told them I had to think it over. I did get a second opinion the next day from a neighbor's HVAC company. He reported that there was not a gas leak and everything was good. Summary: 1) Check references when a company has been purchased. 2) Get a second opinion when you are made to feel that something must be decided immediately. 3) Be suspicious.

    Be advised that the Canards Benbrook Service of an independent, hometown, reasonably priced,…read moresuperior service has been taken over by a larger company called Dunrite. Sadly, Kenny, who always provided knowledgable expertise, and went above and beyond to provide exceptional service at a great price, has retired. Dunrite was able to get my air conditioner up and running, but at a cost of $317 for an after-hours trip charge & diagnostic for one hour and then $350 to return for 45 minutes the next day to install the part, so almost $700 for a switch. I was never given a timeline when or if someone would return to fix the unit, but fortunately was home when they arrived. I can't fault the workmanship, for which I am grateful, but had to pay probably 3x what Canards would have charged. Ashton needs to communicate better regarding costs & scheduling.

    Benbrook Air Conditioning & Heating - hvac - Updated July 2026

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