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    Benchmark Bicycle Supply

    3.0 (2 reviews)
    Closed 11:00 am - 5:00 pm

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    2 years ago

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    2 years ago

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    Trek Bicycle Store - Greenville

    Trek Bicycle Store - Greenville

    4.9(17 reviews)
    10.1 mi
    $$$

    Absolutely amazing experience at Trek Bicycle Store Greenville! The team was friendly, welcoming,…read moreand super knowledgeable. I went in for a 2024 Trek Rail, and they walked me through every aspect of MTB riding--from bike selection to maintenance and safety. They properly sized me and my wife for the perfect fit and even educated us on helmet sizing. My wife picked up a Marlin 5, and I went with a hybrid bike since I'm getting older with a bad knee. I haven't been on a bike in over 10 years, and I'm still recovering from a leg injury and a back fracture from two years ago. I need a lot of exercise to lose weight and improve my knees, but it's a catch-22--riding helps, but the knee pain makes it tough! Thankfully, the team helped me find the right bike for comfort and fitness. They have all the latest, high-tech models, whether you're a beginner or experienced rider, all based on your budget and riding style. No pressure, just great service and expert advice! Highly recommend! ‍‍ #TrekBikes #GreenvilleSC #MTBRiding #BikeShop #CyclingLife #Ebike #TrekRail #Marlin5 #HybridBike #KneeRehab #BackInjuryRecovery #StayActive

    My journey with TREK began with a Domane AL 2. I picked it up in Spartanburg and was greeted by…read moreBradley, who helped me with my basic fitting and assisted me with selecting some extra accessories for my new bike. The service was amazing, and the staff was super knowledgeable. I can't say enough good things about the experience. About 3 weeks later, I realized that my initial bike choice wasn't for me. I wasn't happy with the Claris groupset. So, I went to the TREK Greenville location and spoke with Gerry and Bay a couple of times. They helped me with not only information but also exchanged my AL 2 for an AL 5 with the 105 groupset. I'm so happy with every interaction I've had since. There was no sales pressure at all. They were genuinely curious about what I needed. I ended up going back and Bay helped me pick out a good set of carbon wheels with GP5000 tires. The mechanic who set them up tubeless was great too, but I couldn't remember their name. The tires and tubeless setup have made a huge difference in how comfortable my bike is to ride! In my opinion, this should be the first upgrade of any road bike. It's been an expensive fitness journey, but it's totally worth it. I'm so grateful for the relationships I'll continue to build at my local bike shop. Thanks, guys! I really appreciate you all.

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    Trek Bicycle Store - Greenville - 2024 TREK Domane AL 5 GEN 4 with 35V Bontrager Elite carbon wheels and GP5000 S TR tires.

    2024 TREK Domane AL 5 GEN 4 with 35V Bontrager Elite carbon wheels and GP5000 S TR tires.

    Trek Bicycle Store - Greenville
    Trek Bicycle Store - Greenville

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    The Speedshop - Custom Built Yeti ASRc

    The Speedshop

    4.1(13 reviews)
    37.3 mi

    While I didn't purchase a bike from this shop, I wanted to take a few minutes to talk about the…read moreexceptional customer service my father and I received from Dave. I live in Hawai'i but am on a pit stop here in SC for a few days before continuing my trek to Maine for work and was in the market for an all road/gravel bike. My father and I went to 4 bike shops between Greenville and TR the last shop recommended the Marin Fourcorners and found Speedshop as a dealer. We called to see if there was my size in stock, unfortunately there wasn't. This is where Dave's customer service skills went above and beyond that of any of the other retailers. He personally called to other Marin dealers across the country to see who could drop ship the bike to SC. He kept us informed with every phone call he made. And was very willing to help with my search even though I would be a one time customer at his shop. My father rides both Mt and road bikes and due to Dave's outstanding customer service and help with this process he's making the switch to shop with speedshop in the future. If I make it back to here with my bike(s) I'll be sure to stop into this shop in the future.

    I call ahead for a bike fitting, they told me to come in same day, I show up, and then they tell me…read moreI should have schedule because they don't have time for the bike fitting. What're you guys doing here? Very poor customer service.

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    The Speedshop - Felt Edict FRD Custom

    Felt Edict FRD Custom

    The Speedshop
    The Speedshop - Custom Felt AR1

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    Custom Felt AR1

    Benchmark Bicycle Supply - bikes - Updated May 2026

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