My family and I have been patients of Dr Rosenberg for almost 10 years. He and his staff have…read morealways been super nice and extremely compromising. They always seem to be able to get us in when we need a doctor. He has personally called us with test results. I really appreciate that they have a website specifically for patients to be able to log in and see our test results, request prescription refills, or simply ask questions. I hope that my review helps you in choosing your next doctor.

This doctor has too much ego. He won't see you if you get a 2nd opinion. Glad we left HF…read morecompletely.

Dr Koenig took good care of my Dad during his procedure. He explained everything well, included…read moredrawings so that we would get a clear picture as to what was needed. His bedside manner was awesome. He was funny caring and sincere. You can tell he cares about his patients.

Dr. Yashinsky has been my doctor for several years. His staff is very professional and helpful,…read moreand he's one of the kindest physicians I've ever known. He doesn't talk at a person, he talks with a person in a way one can understand.

Healthcare Rant Incoming I usually let things go, but not…read morethis time. A week ago Wednesday, I had another dehydration episode after getting sick--either from a stomach bug or food poisoning. Instead of going straight to the ER, I tried the new urgent care on Grand River, hoping to save time, money, and stress. I called ahead and clearly asked two different staff members if they could administer IV fluids if needed. I explained that if they couldn't, I'd just head to the ER. They both assured me--no hesitation--that yes, they could do IVs. So I went. They're new. They were eager to collect my insurance and co-pay. I arrived at 4:30 PM. They close at 6. Was the staff friendly? Yes. Was the visit a total waste of my time and money? Absolutely. The doctor seemed far more concerned about getting out on time than actually helping me. Despite a long medical history of similar episodes requiring fluids, he brushed it off--insinuating that maybe this was "psychosomatic." (Classic cop-out.) I've had doctors gaslight me before, but I'm done letting it slide. I don't trust most of them anymore. It's exhausting to have to fight to be heard, only to be told later, "Oh... you were probably right." (And you know I make them say it out loud.) This doctor literally told me, "Yeah, we can do IVs... but the right nurse isn't here and I don't do that." ‍ He handed me a pill and sent me home. At least he apologized. But still... Let's be real: They got me in because they wanted the money. That's it. There was no meaningful care. I should've walked out without paying. If it were any other industry, I would have. A friend of mine went a few days later--same story. They tell you they can help, then do the absolute bare minimum. Oh, and P.S. -- It was hot as hell in there. I don't think they set the thermostat for patients. Bottom line: I'll never go back. If you can avoid this place, do. Consider this your warning: Buyer Beware.

I tried this Medical Care 1 urgent care late one night, as it was close by, when my back seized…read moreafter extreme coughing due to illness. It is extremely clean, it is newer, but it was welcoming. Staff is quick with check & friendly. I was seen by Serena PA and she was attentive, listened to my symptoms and explained her medication options. She answered all my questions. I made very informed decisions. I went there for help and I got it by all who I interacted with & medical staff. I do recommend this facility.

Three stars is the average between the totally condescending, patient-hostile front desk staff, and…read morethe high quality doctors. Perhaps the doctors are so busy that the staff attempts to drive away potential patients. Apparently, when a sick patient recently arrived for a scheduled appointment, the staff turned them away because they were sick (could be COVID you know, or not). Requesting that they at least talk to the doctor about their illness via teleconference during their scheduled appointment time, they were seemingly told NO, the doctor can't talk to you (too busy - even though the visit was scheduled?)! So... it seems you should only go to the doctor if you are feeling well... If you can brave the Soviet-style receptionists or somehow sneak past them, the rest is fine.

Five stars for the doctors. Zero stars for the staff (with a few individual exceptions for some…read morenice ones). Excellent doctors, and front desk staff are mostly ok, but when you call to speak with a nurse to get a prescription refill or because of an issue with a prescription? Be prepared for astonishingly awful customer service. I've had nurses who were utterly rude, condescending, and outright hostile when I had a simple question about a possible drug interaction, or just to ask the doctor for a different prescription because of a medical issue. Everyone understands that some medical staff / nurses become jaded and cynical because of the types of drugs that people abuse (which is also not acceptable), but I'm talking about *routine prescriptions* here, like statins and antibiotics. It's appalling how shoddy their listening skills and interpersonal skills are. They are sorely lacking in manners and do not listen. If I didn't like my doctor so much, I would go elsewhere because of the rudeness of the staff. Here's hoping that the doctors and managers weed out the rude staff members and keep the good ones. I avoid calling there because I don't want to deal with them. What a shame.

This place is horrible with getting patients in. Every time I come there is a super long wait to be…read moreseen for 5 mins and never helped. The front desk staff is always a mess.

Love the friendly atmosphere of this office. The staff knows me by name when I come in. The wait is…read morenever very long. NP Mary DeLucia is so sweet and understanding. Nurse Jillian is a sweetheart too, it feels like I'm talking to a friend when I see her. The staff is all wonderful. Office is always clean and comfortable.

I had to switch practices because this office's severe administrative neglect left my vital medical…read moretreatment in complete limbo. After diagnosing me with a primary immunodeficiency and starting me on a specialized infusion trial, the office completely stopped responding. They ignored pharmacy calls, ghosted portal messages, failed to file proper insurance documentation, and neglected to provide any clinical safety monitoring. I had to do 100% of the administrative legwork myself just to get basic paperwork sent. Their total lack of competency caused my medication to completely run out. Avoid this practice if your health depends on reliable communication. There is absolutely NO accountability!!! Show me DON'T tell me! Ignorance is not bliss!

I am disappointed, alarmed & I feel discriminated against simply because I have Medicaid. Though…read moreit's the right of Dr Doshi to do so. I know it is not a decision on lack of payment. & After reading his reviews I'm glad actually

Though Dr. Tobin is a fine doctor I hold him in high regards and my family has been seeing him a…read morelong time, the actions of his staff and or PA at a recent attempt to see him, were unbelievably lacking in thought, logic and regards to my physical and mental well being. I made an appointment to see his PA, since Dr. Tobin had no openings, while I was actually in the office on November 15th with a family member for her appointment. I informed them why I wanted to see the doctor and that I had had a negative covid test one week prior. They sent up an appointment for the following week on November 24th, and told me to bring the results of my negative covid test. The office called me two days before my appointment, confirmed my appointment and reminded me to bring my negative covid test results. All good and logical. Now mind you, when I set up the appointment, the staff knew of the date of my negative test and the date of my appointment and everything was fine. When I came to the office for my appointment, I was informed that the PA would no longer see me, due to a two week time frame between my negative test and my appointment. When I questioned the staff member why they are now saying this when they knew exactly my testing timeframe, they didn't give a good response except that covid was still an issue and that I could set up a virtual meeting at a later time in the day, but the PA would not see me in person, even though I was informed the PA was with another patient at that very moment. I have had both covid vaccines and they were aware of this. Now all this was happening as two other patients were entering and going to their appointments. I took a day off and scheduled this appointment to see the PA, and they didn't really seem to care. Are they going to pay me for my time as you have to do if you don't show up for an appointment? Does it matter to them that I made a commitment to see and of course pay the PA for their time? Do they really care about my physical and mental well being? Their actions today say no! Very disappointing.

Dr Tobin is an amazing doc who actally and genuinely cares about his patients. His office is well…read morerun and there are usually not long waits to be seen.