This is the most horrible place to take your child to.My 6 year old daughter had swollen lymph…read morenodes in her neck. I took her back a few days later after she did not get out of bed for a week and she was not eating. They told me that they tested her for mono, I had no reason not to believe them.The next day I weighed my daughter she had went from 101 pounds to 96.6 pounds in a matter of days. I called the next day crying my eyes out and asked them why they did not weigh her and why is she getting worse and please help her. Instead of trying to figure out what was wrong with her they told me I could not bring her back. I called them two or three times crying and begging them not to kick her out. The last thing she needed was to go to a doctor who knew nothing about what was going on with her. Well after five doctors and a week later I found out she had mono. Kids Kare in Cookeville did not even test her for mono. I know because I looked at Labcorp Patient Portal.Then it all made sense.They kicked my six year old daughter out when she was very sick because they made a mistake and did not want to own up to it.They did not test her for mono and tried to manipulate me into thinking I did something wrong when I called them crying my eyes out asking them why they did not weigh her and why isshe not getting better. They could have just admitted they made a mistake and tried to help her but no they blame me for calling up there crying scared to death about my kid. This is the sorriest doctor office I have ever been to in my life. Dont waste your time taking your child there because if they make a mistake they will try to manipulate you into thinking you did something wrong. Horrible people very unethical. They had the nerve to tell me that kicking her out was best for her because they did not want to admit they made a mistake. I ended up having to take her to five different places and my daughter is so traumatized from this experience that she can not even function at school. Her teacher said she is so worried about her health that all she does is cry and she is suffering from severe anxiety, something she has not had any trouble with until kids kare decided to ruin herlife and traumatize her till she can not even function. I am suing them for medical malpractice and my attorney is pretty confident we will win because I don't have to pay him till its settled in court!

This is the last time I am taking my child here. The first time he was taken, they forgot to give…read morehim all of his vaccinations, then they said we had to bring my son back in. When we brought him back in they said that it had not been long enough and he would have to comeback. Yet they still billed our insurance. The second visit, the three nurse practitioner's diagnosed our son with laryngitis, which turned out he had RSV. At that point the office tells us, "Sorry, he more than likely got it from our office, we have had a lot of kids with RSV here." The doctor then disagreed with the diagnoses and my child was put on a third round of antibiotics. This very last visit, I needed them to fill out a form for our son's dentist. They told my wife they did not need an appointment to bring the paperwork in and they would sign in. My wife gets there and my son stays with me. They tell my wife that my son has to come in for the forms to be signed. Their incompetence may seriously harm a child. I do not recommend them at all.

I was disappointed with my recent experience at this facility. From the moment I arrived, I felt…read moredismissed and uncomfortable due to the way I was spoken to by the front desk staff. I did not feel treated with kindness or respect. The overall Customer service and compassion matter in healthcare, and this visit did not meet those expectations. I hope management takes patient concerns seriously and works on improving professionalism and courtesy toward patients. Rhonda should find a job she is not so unhappy doing. St Thomas is better than this!!

this is my third visit . every one has been top notch treatment : superior personnel , super…read moretreatment !

I visited multiple times and each time I felt as if I were being looked down upon. When I asked…read morequestions, the answers that were given came across in very condescending tones. Things felt very rushed and almost as if I was bothering her. After trying to give the benefit of the doubt, I left and promptly began searching for a provider that is friendly and inviting.

Just one piece of advice, do not go here, my opinion, but after my terrible experience, I feel it…read moreis necessary to share my opinion. If you do, and you can only be seen for areas covered by your insurance, such as yearly exams, make sure that you get in writing that they will not be charging you for anything that is not paid for on your insurance. One other piece of advice for all doctor appointments anywhere: Do not allow yourself to be blackmailed by any doctor office that states they will not call in a totally unrelated (non-narcotic) prescription unless you make appointments first, for totally unrelated other areas; such as stating you can't have your life necessary thyroid medication unless you get a pap smear (???!) at their office, you may have a OBGYN you prefer that you go to - so how would this be related? This is your health, your choice.

Took my wife here for treatment, the staff was excellent. The doctor was awesome & the LPN was…read moregreat. Our experience was perfect, hat-tip to this facility! Thanks again!

Don't go there if you're expecting any kind of treatment!! They'll test you and tell you your…read moreresults and send you on your merry way!! Don't ask for any medication because you won't get it especially if you work at the hospital! The doctors and nurse practitioners act like you're just there for a work excuse or something. It's like an act of congress to get antibiotics or a steroid shot, we'll I think it's impossible actually! I'm a nurse and I know a little bit about my body and what works. But they don't want to hear any of that. There are plenty of other urgent cares in town and I would suggest you use one of those. I'm currently being seen at Ascension St Thomas Urgent Care. I will post a review for them after my visit!!

I have severe enviromental allergies and was unhappy with the care I was receiving in Lebanon, so I…read morefound Dr. Cain and scheduled an appt. The office is top notch and the staff is wonderful. Dr Cain took his time with me and actually provided more education regarding the types of allergies I have & how the allergens are cross-related. This info helps me to decipher other items that may cause a reaction for me. (Fresh fruit allergies suck. lol) Anyhoo, Chris the PA is also a great communicator, so I know when I come in, I'll get good info no matter who I see. The staff in the Shot Room is wonderful! These ladies are quick, efficient and Never forget to verify my identity prior to sticking me. The office is always clean and there is plenty of room to wait. They are also VERY responsive to any phone calls I make or inquires I have. I'm from California originally and have dealt with horrible environmental allergies for the last 30 years, so I'm so happy and confident with the care I receive at AASC. I would highly recommend them for assistance staying healthy!

From the owner: Board-certified allergists treating patients of all ages for allergies, asthma and sinus. Accepting…read moremost all insurances. Seeing new patients. No referral needed.

My experience with the emergency room on Jan 26, 2019 was far from following the needed this to be…read moredone in a maul attacked by my own dog left me wondering where the staff gets their license to practice. I went to the ER after my own dog vivcously attacked me with out me doing anything to him. If my sister wasn't home he would most definitely killed me. I had 7 gaping wounds on my left hand and arm. The hand had the most damage due to being about to see into the top of the hand to the tendons and bones. I knew it was extremely bad but thought that the correct protocol would be follow in dog attacks cases. Which is was not. Starting with when I was placed in the exam room and taking the towel off the hand and arm (I had to use a bath towel due to all the blood) I was asked could my move my fingers on my left hand which I could (but please stupid people you can move a broken hand, finger, I know this because I've experience broken bones and can still move the area, plus being in the medical field all my life I know this fact) so since I could move the fingers the staff thought there was no need for an x-ray. Big mistake because the second knuckle and tendon was destroyed. Second the nurse was told to was all my gaping wounds (chunks were taken out and fat tissue was hanging out) the stupid nurse only dabbed at the areas and never touch the hand. I know that I was in shock but I know for a fact what occur. If she had properly cleaned my hand I may have not ended up 3 days later admitted to the hospital for a bone infection and was in the hospital for a week. When I was admitted Jan 29, 2019 an x-ray was done and that was load and be hold my second knuckle was crushed, finger bone split down to the first knuckle on the middle finger and the tendon was ruptured. Also that was when pictures were taking of all my injuries which this should had been done when I went to the ER after the attack. So my advice if you go to this ER be aware of what goes on in your care. Document it and file a complaint with Tennessee Health Department. There are way to many short cuts the whole hospital does which is not safe for the patient or staff.

Gainesboro Medical Clinic- NP Mrs. Breanna Meadows…read more My wife and I are an elderly couple. We chose this clinic because it was close to our home. We had appointments with NP Meadows. First off, the floors were filthy, that should have been our first clue. This was our first visit there, and to say the least, we won't be going back there. She first checked our blood pressure, and both were high. She didn't address that abnormal symptom at all. All she was concerned about was a certain medication that we had been on for over 35 years, and with 7 different MD's. Said she would not prescribe those medications without passing multiple drug test. Scheduled us for 3 back to back appointments, for drug screening at 71 years old. DONE with NP Meadows. Seemed unconcerned about our high BP and health needs. Would not recommend this NP Meadows.

I could not agree any less with the 1 star reviews I have read here. After seeing Cumberland…read moreDermatology's high Google rating, I decided to give them a go. Best decision I have made for my skin yet. I went to the Cookeville office and although I did see a PA, I was not disappointed. Ms. Rotolo was very thorough. Her assistant re-explained everything after Ms. Rotolo had left the room. I felt very educated and at ease. They even gave me informational handouts! Very impressed. The office is clean and pleasant. The young lady at the front desk was an angel, kindly assisting me with paperwork, which was quite lengthy, but I understand the necessity. They have a beautiful cosmetic set up as well, with a specialist to speak with regarding products, facials, laser and such. This is one medical office I will be looking forward to going back to.

I'm a current patient and when I had a breakout of eczema with intense itching I called and they…read moretold me the soonest they could see me was over a month! I had a medication prescribed during a prior visit but it was awful and just made the inch worse. They had an assistant call back when I complained but she just said to continue using the same ineffective medication.

Slow service, unfriendly people...go anywhere else. Was…read moretold "in and out under an hour" well it's going on hour 2 with 45 minutes waiting to take an X-ray.

The only reason I gave 1 star is because it wouldn't let me proceed without doing it!…read moreThis place had unfriendly staff and very unorganized. My boyfriend was there for over an 2 hours, so much for in and out. There was no one in the waiting are when he got there. He went in for flu like symptoms and a bite which is believed to be a spider bite. After sitting in the room for over an hour ( they did come in and do vitals) the Doc came in for 3 minutes top and told him he had a sinus infection and to use antibiotic ointment on his bite. There was no testing completed to determine anything, so how does she know??? if your not going to take care of patients then you don't need to be working in the health field.