This place is a joke. At this point, I'm just laughing. I took my kids there for their wellness…read moreexam and thought it was a good place because of all the good reviews, but I was sadly mistaken. This doctor took what was supposed to just be a wellness exam and made it into an office visit. We were asked to come back in so they could get more blood and urine, and we were waiting for the nurse to come back in and let us know we were good to leave. Not only did the nurse come into the room, but so did the doctor. He started trying to convince us that my kid, who had just gotten done crying, had allergies because she was sniffling. Then goes and writes us a prescription for these said allergies for both kids. Now is charging me for an office visit plus all the bloodwork and urine test that was done also. I can see if I mentioned it to the nurse that I wanted the doctor to come in and talk to us about allergies and get them on something, but I was only there for the follow-up for their wellness exam. I DID NOT want to be talked to about allergies when my child had just gotten done crying and all you overheard was the child sniffling. That's not allergies!! I called their billing department about this, and she told me she'd have to talk to the doctor and that maybe the most they could do was take off the part that was supposed to be for the wellness exam, but I'd still have to pay for the office visit. She was to call me back and let me know. Unfortunately got no call back as to what was going on with the bills. I gave them a good couple of weeks to figure it out, and nothing. Now I have bills that were sent to me stating they are past due. I called them again yesterday, and once again, she's stating she has to talk to the doctor, who conveniently is "out for the month." I'm sure the bill will then be sent to collections, and then "it's out of our hands" by that point. This is very unprofessional. You do not do your clients like this! I DO NOT RECOMMEND going here. They will scam you in a heartbeat!

worst staff, DR, is very very greedy for money, if you ask…read moreany papers from staff they put you in hold for 30 min, and they hang up phone, you have to call them at least 50 to 60 times to get any papers and they also charge to provide papers, if you go over clinic then you have to wait for at least couple hours and then they say come tomorrow papers is not ready,!! horrible, horrible horrible!!!!!!

Great experience. Wonderful providers and patient care. Our kids love coming to this office.read more

My daughter is now 28 yrs old and dr. Franklin was her doctor when she was a baby. Up until age 7or…read more8 she would get sick about every 6weeks. Run a extremely high fever. It got so high once that we went to the er and just happened to see Dr. Bryer. He has retired now. Her temp. 106. Dr Franklin had always just treated her for a bladder infection. Been going on for about 4 yrs. Dr. Bryer asked me how long it had been going on like this. When I told him he ask who her Dr was and I told him Franklin. He just shook his head. He told me she had kidney reflux. Sent her to Vanderbilt and they did emergency surgery. Said one more infection and she would have to have kidney transplant. Dr. Franklin is a terrible Dr. BEWARE!!!

I've taken three of my kids here, so far, and I have experienced Dr. Ahmad is VERY caring. His…read morenurse is very sweet. My son was very encouraged after what Dr. Ahmed said to him today and shared he really helped him.

Retired and moved to TN a month agp. Looking for a new doctor for my husband was very…read moreoverwhelming. We found Dr. Ahmad and what a wonderful man and doctor. He's very attentive, asks a lot of questions and genuinely cares. Office staff is very kind and caring as well. Office itself is very clean, warm and welcoming. He's a keeper!

I have been with Dr. Stenzel as my PCP for almost 2 years now and he's great. He takes time to talk…read moreand listen to me. He isn't rushed, explains everything really well, and is encouraging. The office staff has always been friendly and quick to respond to questions. I have recommended this practice to everyone who is looking for quality care.

Absolutely abhorrent patient care. Three separate times I have waited on this facility to send…read moreprescriptions to the pharmacy. Twice sent to a completely wrong pharmacy. Had to wait four hours just to speak to someone to inquire as to whether a RX was even sent. It wasn't. The facility does not write hard copies of prescriptions, so you're literally just waiting on the mood of the staff if you need any type of medications dispensed. Their office manager doesn't work in the office and doesn't take calls.

My three children see Dr. Casilli. She has been our pediatrician for four years and has always been…read morekind, considerate, and helpful. I appreciate the ability to call their triage nurse when determining whether to schedule a sick visit and being able to speak with an on-call physician on weekends.

We love Dr.Lett. Both kids see her. We've never had any negative experiences with any of the…read moredoctors. Love that they have urgent care available on Saturdays.

My daughter was having trouble breathing. I took her to Dr Koucheki 4 times in a two week period…read moreand all he did was say her lungs are clear. I changed her primary care Dr on a Friday at the end of the two week period and she was immediately diagnosed with bronchitis and an ear infection. Dr. Koucheki called DCS and told them that I had munchhousors. That's some screwed up disease where people make shit up and take their kids to the Dr for attention or some sick shit. DCS closed my case in one week but still I was traumatized severely and I am still very much traumatized. My daughter got a lot better after taking the antibiotics her new Dr prescribed her but she still said she was having trouble breathing when she laid down. After 3 weeks of being scared to death to take my daughter to the Dr I finally broke down and took her to the emergency room where they did an x ray of her throat and found out she had epiglottitis. She also had an infected lymph node and a urinary tract infection. She was put on cephalexin since she was able to swallow they didn't feel that she needed IV antibiotics. She took the cephalexin her UTI went away, her lymph node that was sticking out of her neck so much that it looked bruised shrunk back down to where you can't see it. She still says she has trouble breathing when she lays down and that is one symptom of epiglottitis. Since DCS got involved with her and her medical records no one wants to treat her. For example when I told her new Dr that I think she needs another x ray of her throat to compare with the original one they said that's not necessary it says right here when you took her to the E.R. that her swollen lymph node was causing the x ray to look like epiglottitis. So here I am right back to square one afraid to take her to the Dr afraid to take her to a different doctor. Dr. Koucheki has ruined my life and ruined my daughter's chance of getting over this. Since this happened I have had to get put back on Suboxone after 8 months of being clean. He has destroyed my character and I honestly don't think that he thought I had munchhousors. I think he hates and resents me because my little girl survived cancer and his daughter died from cancer. Why else would someone go to such great lengths to hurt me and my child. Anyone that could even dream up that someone has munchhousors should be evaluated themselves. I googled munchhousors and let me tell you it would take a sick twisted whacked out person to do what people with munchhousors do. I think he needs to quit practicing medicine if his daughters death effected him that much. I am not the only person who has heard people say that when his daughter died from cancer it really screwed with his mind. Anyone going to this clinic take your kids somewhere else. He is either a complete quack or he is messed up in the head from his daughter's death. Either way he took that out on me and I do not want anyone else to have to go through what I am still going through.So people please don't take your children there and get told that nothing is wrong with them when they have something as serious as epiglottitis.

Recently moved back to Crossville. I had contacted Dr. Koucheki's office prior 5 moving to make…read moresure they would take my daughter as a new patient and also take our insurance. Yes to both so we requested our records be sent to his office a month before we moved. Three days after moving back our 3 month old daughter woke up sick. We called the office and they told us to come right in, even though they hadnt even received her records and he had never seen her before. Dr. Koucheki listened to our concerns, assessed our daughter and even performed a chest xray in office. Very grateful for the care we received. We have since been back for 4 month shots and once again had a positive experience. There is plenty of parking. They have "well" and "sick" children separated in the waiting room which seems so smart to reduce the risk of healthy babies getting sick. Dr. Koucheki gives his own injections, which is rare in the health care field. The staff is very helpful and friendly.

I figured it was about time I wrote a review. Over the years I have been very, very picky about the…read morephysicians my family and I choose to visit. And, I've found it quite difficult to find the right fit, to be honest. So, early on, I really struggled to find the right physician and group for my kids. And, the fact is, when you choose your child's doctor, you aren't just making that choice - you are choosing the office staff, the physical office space and location, the hours, the other group physicians, etc. We lived in Franklin years ago, when my kids were little. I have plenty of "horror" stories of the various physicians and groups we tried out then. From 2004-2008 we were in Florida, and it was even more difficult there - I never found a physician I was confident in! When moving back to Tennessee, a lot of prayer (yes! prayer) went into my search for a new pediatrician. Dr. Pinkley was the first we saw, and we've never regretted that decision. Fantastic facility (and I've been in some nasty offices!), pleasant and helpful staff, generous office hours, great nurses, and we've had good experiences with the other doctors, the few times we were unable to see Dr. Pinkley. We've used this group for 7 years now, and never looked back. We love Dr. Pinkley!

We see Dr. Whitehead for my baby. He always takes time to answer all of our questions and concerns…read moreand never rushes us out the door. He has young kids and is very knowledgeable on the current science and treatment ideas for kids. He never pushes unnecessary tests or medications and has great recommendations for foods and care for our little girl. The advice line is always really helpful when we call and gives us things to try at home before suggesting we come in. We really enjoy this clinic!

Truly compassionate and caring. They will love your kids as if they were their own. Short wait…read moretimes, always able to get in when my kids are sick. Child friendly rooms. They follow up to check in to see how the kids are doing. They also have rights at Harton which is a huge plus. Large staff, but everyone feels like family. They listen to parents and answer questions. If you need a pediatrician or looking for a switch, Sunrise is where I would go.

From the owner: Sunrise Pediatrics provides pediatric care for infants, children, and young adults to the…read moreTullahoma, TN area.

The attached is nice and helpful. Dr. Seyler listens to you and is very kid friendly I would highly…read morerecommend him to anyone. The nurse practitioner is great as well. I have nothing but great things to say about them.

From the owner: Welcome to Tullahoma Pediatrics/Manchester Pediatrics/Royal Pediatrics, where children come first,…read moreand where pediatricians and patients work together to provide exceptional medical care for kids in our region. We pride ourselves on providing compassionate, comprehensive services to children from birth through adolescence, and we're glad you've chosen us as your child's patient-centered medical home.