We got called to come pick him up, and made our way here. Parking lot is a bit snug but I'd hope…read morenot many people would need to come by. Our pup was brought here to be cremated. They provided a certificate of sorts indicating when he was cremated. We opted for a paw print alongside his ashes. His remains were laid inside a very petite but well crafted box with his name on an engraved plate on the front. His paw print came in a black box that we could open. If removing his actual print container, you could prop it up like a photo, which I thought was really nice. We were given his ashes and print in a bag, and each item was also in its own bag. I felt he was taken good care of from that presentation alone.

Loss my beloved dog and the staff was empathetic. The office was simple and pleasant during a…read moredifficult time. I wish they would open after 5:00 pm and weekends, but staff probably need their much needed time off when dealing with grieving pet parentsm

Vicki and Dr Jessie were responsive, kind, caring, empathetic, communicative and professional…read moreduring one of the worst times a family with a fur baby can navigate. They provided humane comfort to our 13.5 year old fur baby in our home when he took a bad turn medically. Service was $410 (paid cc over phone) and included treats, medication, prep supplies, and keepsake items (clay paw print, memory book, and small jar of their fur). E-waiver required before services are given. They give you a 4hr estimated window when appointment is secured, then the Dr sends a few txt messages letting you know precise arrival time within 20minutes.

Dr Victoria was exceptional. She eased our minds while taking care of our baby girl. Thank you for…read morethe kindness and the patience during this tough time. She understood that our dog was a family member and treated her with that respect. At the end there was no body bag. Instead she swaddled her(our 55lb staffy lab) in a fluffy blanket and carried her comfortably out to her car. I'll never forget that sweet gesture.

They were absolutely amazing when we lost our cat. They even came in early to help us. Have used a…read moredifferent pet cremation company before and nansemond was far cheaper and offered the same services with more compassion. They were extremely fast in getting his ashes home to us!!!!

It has been two months since I had to lay our precious Pookie to rest…read moreHe got sick all of a sudden and I took him to Ivor veterinary clinic and there was nothing they could do He had to be put to sleep I asked for one of the Paw print cast I have still not received the cast and now I am wondering whether or not it will be HIS paw print!!! I was told by Ivor veterinary clinic that this business handles all of their crematory and casts. Since I did not hear anything back I decided to call this business The person I spoke with Brian did not seem to really care whether or not I received the cast or not and did not want to compensate or do anything at all about the two month delay! It's hard enough when you lose a 14-year-old pet that your child grew up with and that made the trip to be there in his last moments and now after they got paid -no heart-no explanation NOTHING! I always try to give everyone the benefit of the doubt and my reviews are always more than fair and complementary! This business needs to grow a conscience and a heart UPDATE Brian Mailed a check today Ivor Veterinary Clinic should have followed up on this as I paid them and they were responsible for The paw print! Brian has done his best to remedy this situation That's what a good business owner does! Thank you Brian

My Long time Parrot Companion Ozzie died in December, l took Oz to Peninsula and had her Cremated…read more The Staff was Very Kind and Helpful.

Do not use Altmeyer for pet cremation services. They send your pet's remains to a Southside…read morecrematorium, so they are simply a middleman tacking on additional fees. They kept my pet for 9 days. Repeated calls confirmed that they had no clue as to the disposition of my pet or when he would be returning home. On my final call I was told that the remains had already arrived, they weren't sure when, but it would take two more days to place the ashes in a box for delivery. Totally unacceptable, clueless, unprofessional service - and I paid a premium to be treated in such a manner.

I couldn't have asked for a more compassionate place to help give me closure in the passing of my…read morevery loved Pixie. I don't even know how I found the number, but I'm glad I did. I felt seen, I felt cared for, and I felt like they gave my baby the greatest respect. When she was returned to me, I finally felt like I could breathe a little and was happy to be bringing her home. It's really the little things that people do that really turn out to be big, and they know what a grieving person needs. I'm so thankful to David and anyone else who works behind the scenes. Thank you!

The whole process of handing over my sweet pup to receiving her ashes was perfect. It was all…read morehandled with compassion and care.

Horrible place. Dirty, smelled of cigarettes, nasty house. People were helpful but the place was…read moreawful.

We are new to the area and in looking for a great place to take our pets I began with this Vet…read morebecause they are 6 minutes down the road. I am extremely glad I did! I found the front desk to be very helpful and kind, the man that took us back to the exam room was a delight, and the vet was absolutely focused on listening to what we had to say and examining our big boy Buddy. The Vet did not pummel me with do's and don'ts as I have been in the past (ie harping on the importance of heartworm medicine, which I was expecting because thats been a common occurrence with past Vets even though my animals ARE on medication...and since the Virginia State Bird seems to be the Mosquito, lol) As for pricing, again, I was very pleased! I was expecting to have to pay three times what I was charged! Their services are affordable for anyone who, like me, is living on retirement. I am sure, as with everywhere else, they are not infallible, but overall, THIS is the best place in town!

The veterinary staff here is friendly, and the grooming services are solid, though a bit more…read moreexpensive than other places. I've continued going mostly for the convenience of the location. However, I won't be returning due to how they handle stool sample kits. Without asking or informing you ahead of time, they routinely add a kit to your bill and hand it to you at checkout. Even after I started declining it, they continued to try each visit. If you try to return an unused kit, they won't refund or credit it--and still attempt to give you another one the next time. This lack of transparency and repeated upselling feels pushy, immoral, and unprofessional. It's disappointing and has ultimately led me to take my business elsewhere.