I've been coming here for over ten years and have a good experience pretty much every time! The…read morefacilities are clean. The check in desk staff are always kind. A little pushy on the wax passes, but not in a crazy annoying way. But honestly the passes are a good value. I've seen Ava the last couple years and love her! She is so personable and professional and waxes efficiently. The wax they use is great and hurts much less than other waxes.

I have been with EWC for almost 10 years and I've never had any major issues worth complaining…read moreabout. I've been with a few different locations, Woodbury, Vadnais Heights, Eagan and now with Roseville. My most recent encounter was with the Manager of the Roseville location, I did not get her name, nor did she tell me her name when I asked for the manager (Phone interaction). I had a pass that was for 9 waxes, and then they had a promotion going on two months ago (June) for the unlimited pass. This is what I really do not like about EWC, they push the front staff to up sale so they will withhold important information just to make the sale, or mislead you to make the sale. I was advised, my unlimited pass would start after I finished my current pass, so I went ahead with the purchase. I finally finished my last wax for my 9-pass last weekend 8/16. When I asked the front staff when my new pass would start the gave me a date of Aug 20. It didn't make sense to me, since I wouldn't be in for at least another 3 weeks, so I'm basically losing a month. The manager wasn't in so then I called later on in the week. When I call the manager told me the pass starts when I bought it. Again, this is not what I was told. She then continued to tell me my 9-wax pass was completed in June when I bought the unlimited pass, which was not accurate. So, that tells me she really didn't look at my account before trying to get assist me and really just wanted to get me off the phone. She then said that I was correct and my last visit was 8/16 so she'll change my new pass to start 8/17. Again, how is this fair to me that I would be losing a month? Had I known it was going to start the day I made the purchase I wouldn't purchase the pass until I needed it. She then put me on hold and came back and said it was company policy that they couldn't change the start date, but she was going to do it this one time for me (as if it was my fault that they did a poor job providing the proper information). Then she continued to tell me that my pass for the 9 visit never expires and that I could've saved it and started using my unlimited pass right away. She did not like that I pushed back and stated that it should've been communicated to me at the time of the purchase. It was just upsetting for me because there was no accountability taken and she basically blamed me and acted like she was doing me a favor for the misinformation given. I've heard numerous stories from esthetician about how terrible the leadership and the management is with the company. I truly feel bad for them. I loved every esthetician that I had, I switched locations just to follow certain esthetician. This is really just more information to get all the details before making any purchases, the front will be pushy but that's because they have to be.

Cheryl was great. good service and my hair was beautiful. Would recommend her without any…read moreproblem. Salon gives great service.

I have missed getting lash extensions for months due to the coronavirus. I finally decided I'd get…read moreback into the salon and get lash extensions again. I feel so much better having them done. I don't look as tired with them on. I was happy my girl, Gina was able to fit me in her schedule on a recent visit to Minnesota. She does a phenomenal job. I highly recommend Gina and this salon if you need lashes, hair care, pedicures or manicures. Gina's salon is clean and beautiful. They screen each guest prior to each service to prevent the spread of the virus and I'm happy to see the level of precautions being taken. So if you are looking for a fab salon, look no further!

I personally did not enjoy myself but I believe if I had a different provider or was in a different…read morehead space...I'm not sure! I will go to their other location in White Bear Lake as I am not so turned off that I won't try again, but I will not have it from Sarah (the owner). I received a 30 minute massage and 60 minute facial. I didn't appreciate her not telling me a single thing she was doing to my face beforehand, as most other places do. And this facial HURT. I was not aware of what I was getting or what was going on my skin. The massage was ok, but the spa music was playing on Sarah's phone and her phone kept buzzing, interrupting the music...not the most professional. I also did not appreciate her making comments about my body. I get it might be a cultural thing but saying I am "so skinny! You must be less than XXX pounds!" Is absolutely not ok and very triggering. So yes, I am open to trying their other location but I will not be going back to see Sarah.

Sarah was amazing with my wax. I used to always get waxed &…read morehadn't for a while after having my son. Decided to get a wax before I have my daughter and was dreading the pain, time & all that goes into a full wax lol.. but she exceeded my expectations. She's is QUICK QUICK!! I'm not sure also if she uses a different wax than my previous lady did but it was just way more pleasant. Less painful than I was anticipating and she was also so sweet kind and accommodating as well since I'm a week away from giving birth so she gave me pillows and made sure I was comfortable. Will 100% be back to get routine waxes again after I have my daughter !! Thanks Sarah!

This was only my second time getting a Brazilian wax, but this experience with Mindy went WAY…read morebetter than my first experience with a different waxer (at a different salon)! This time around had minimal pain and was way less time consuming. Mindy was very kind and accommodating with scheduling, and even helped when my Groupon wasn't working. I will definitely be back, and would highly recommend her services!! Also, I ended up buying a product that she recommended from the salon, and she was selling it for even cheaper than you get it on amazon!! Hard to find!

Very friendly and nice environment! However, another client and I waited outside the suite for both…read moreof our estheticians to arrive (both after our schedule times) which was only a couple of minutes but also pretty unprofessional. This then led to both of them needing to heat up their wax which took up more time too as the other esthetician requested some of my esthetician's wax while I awkwardly stood in the corner of the room waiting to undress. They both were very kind but it was really a let down because I was on a tight schedule today and the whole appointment took 30 minutes when it typically should take 10-15. ABOUT SERVICE: I have gotten a brazilian multiple times before at other places and have done so much research on how it is done, and the way it was being done to me was incredibly painful and caused irritation. Not only was the wax being applied while not melted enough, the esthetician was spreading the wax in all directions and lifting the stick which tugged and caused a lot of discomfort for me. She then applied a strip and pulled in all directions instead of against the grain. This caused wax to continue to stick onto my skin where she repeatedly tried to use the strip to stick and pull off wax (this caused major discomfort to me skin even after I left). After the waxing she used tweezers to get majority of the leftover hair (thankfully), but then proceeded to just put powder on my skin and said I was done. I got home with wax still sticky on my skin and discomfort when urinating and wiping even hours after the appointment. This would have been a completely different story if it was one or the other, but being late and doing an improper service really bummed me out and I hope my skin heals soon. I just really wanted good service and hope people see this and do some more research before committing!

great experience. lovely atmosphere. Kendra does a great job. like her personality..listens well.read more

I always had good experiences visiting Juut. They help me did a few transformation from long to…read moreshort hairs. Done colors for mom. Enjoyed the massage there as well. They don't really push to sell anything which I like

I was initially referred here by a different aesthetician who wasn't available for a service I…read moreneeded. But I've started coming to a Mollyray every time now, because she's just that good. I have always had a fully positive experience here. The space is full of fun decor but still clean and comfortable. Mollyray is kind, efficient, funny, and great at what she does. I'd recommend her to anyone!

My first time at Honey was phenomenal. I found Honey on fb by searching waxing in Twin Cities, read…read morethe comments and book an appointment. Molly at Honey is awesome. Her establishment is clean and organized. Her main priority is making you comfortable before,during and after all services. I appreciated her explaining what she was doing and what products were being used on me before we started. Molly is very knowledgeable and wonderful at accommodating your individualize needs. She is friendly and brings positive vibes. Thanks Molly

Piss poor customer service. Refuses to answer phone calls and will only text in response. Had a…read morerude exchange via text. Actually, 0/5 stars. This is what you get for trying to support small businesses.

I'm in town for my cousins wedding and wasn't able to get an appt before I left home. I found…read moreCorinna and after reading the reviews decided to book an appt. for a Brazilian and underarms. I wish I lived here because she would be my go to every time! It was honestly like getting waxed by my best friend. We talked and laughed thought the entire appt (which went so fast)! And she answered any and all questions I had with expertise and confidence. The couple days later she followed up with to make sure everything was to my liking and answered more questions I had! 13/10 would recommend and will go again when I'm in town next time.

I am sad to be making a review like this but I'll be honest about my experience given I had rated…read moreit a five stars before. So this is the 3rd time I tend to schedule an appointment with a specific person and at a certain time and every time I go I am paired with someone else. I would say it's fine but then I don't understand why on their website it would have me choose a specific person if they don't pay attention to that. Today I went in with a 9am appointment and once again didn't get the person I requested as they were working with someone else. I decided to continue with the person they placed. I picked a deep pink mauve color. When the person brings the color it's the one I selected on the chart yet when he puts the color on it's a yellow brown and I communicate is this the right color as it does not match the tag on the bottle either. The first coat looks yellow brown he insists it's the right color and I need to wait for more coats of color. I decided fine let me wait for the end result as he is done with all the coats. During the prep of my nails there are certain cuts he makes so I bleed obviously and still proceeds to use the nail paint brush even tho it just touched some blood which I thought wasn't sanitary for whoever will use that color next. As he applies the coats the color definite does not look like anything I picked. He takes some color off and reapplies the coats on several fingers and at this point my hands have been in and out of the machine like 8 times. Because of this I have some fingers that are not the same color. For example my ring finger looks darker brown and the rest yellow brown. Then by the end he tries fixing the end of where he applied nail polish and is way too harsh with the nail filer that he creates a cut. Over all my experience was not great and even tho I communicate the color wasn't it I just felt like there was no accommodation or realizing that yeah the bottle is labeled wrong.

Nothing about this was a positive experience. I booked online with a specific provider (Brian) who…read morehad been praised in many reviews. Upon arrival, I was told he didn't do pedicures, despite the fact he was an option when booking. They still found someone to take me so at least it wasn't a wasted trip. However no one speaks English so communicating was impossible. This isn't me being racist, Anglocentric or discriminatory. It's simply being practical - he was unable to understand my basic requests nor was he able to articulate his questions. Nor could any of his coworkers. My normal salon is very Vietnamese yet we are able to easily communicate and understand each other. On top of it all, the polish job was sloppy. Couldn't get out of there fast enough. There are many salons out there; don't waste your time or money here.