This place is so unorganized! Don't go unless you have time to waste for nothing…read more I called early this morning to book my husband an appt for a new patient exam and cleaning. I was told they had multiple appt times available. We chose 2pm. I set everything up with the woman on the phone and she told us to arrive at 1:45 to do paperwork. Sounded great. About 30 mins later, I got a call from a different number, another lady from their office saying she needed to verify some info about the appt. She asked about what my husband needed and confirmed that he was cash pay. She then said his appt was at 1:30 and we needed to arrive at 1:15. I hung up and called back to confirm if the appt time was at 1:30 or 2. The same woman (Tracy) said the appt was for 2 but we could come at 1:45. So we arrived around 1:30 anyway. My husband filled out the papers and waited. Multiple people were taken back before him. A little after 2 he asked the women at the desk how long it would be. They told him that they were just running behind and that it would be a little longer. So he waited. Around 2:30, he asked again and was told that his appt was actually for 4pm so he would have to wait. He got irritated and stated how we were told his appt was for 2. Another lady jumped in and said that she heard them this morning book the appt for 2 so she didn't understand why they were saying 4. Anyway, he complained so a few mins later they brought him back and did xrays only to tell him they couldn't do his cleaning that he asked for because they were trying to make him get a bunch of other more expensive services when all he wanted was a basic cleaning. So I guess the $129 service that we were quoted for over the phone wasn't enough and they wanted more. Well, they got nothing and lost a patient. Super unprofessional and unorganized!

Don't always trust a bad review! I've been going here for the past 6 months needed to get two…read morecrowns done and received very professional and kind service. I was able to easily book appointments through the phone and in the office. They had great availability and were able to squeeze me in when I needed. And the staff was always so kind and respectful. Shout out to Tamara my dental hygienist, super sweet. Definitely would recommend.

Dr mark is great. It was my first time having oral surgery and process was painless. He explained…read moreeverything during my consultation and again before surgery. His staff is amazing and helpful also. One of the ladies offered to hold my 3 month year old while did my x rays. Whenever I have to have my other 2 wisdom teeth removed I'm definitely going back to him. He even called me later that night to make sure I was ok.

From the owner: Oral & Maxillofacial Surgeon, Mark R. Josephs, DMD, Prairieville, LA, practices a full scope of…read moreoral and maxillofacial surgery with expertise ranging from facial trauma surgery to wisdom tooth removal. We can also diagnose and treat facial pain, facial injuries, oral pathology and facial infections, and perform a full range of dental implant and bone grafting procedures.