I always have a great experience at Spavia the services and the practitioners are always top notch,…read morereally get a lot of use out of my membership!!

I booked the Buttered Rum Body Scrub and, unfortunately, the experience did not meet expectations…read more The front desk was not very informative, and I found myself having to navigate the process on my own. The service itself felt lower in quality compared to similar treatments I've had at other studios and did not come across as particularly professional. At checkout, I waited several minutes while the staff appeared very stressed and overwhelmed, which made me feel uncomfortable -- it's difficult to feel at ease when the people assisting you seem to be under that level of pressure. Overall, the experience felt underwhelming and not on par with what I had anticipated.

WOW! Another amazing spa treatment at Wood House Spa. The moment you open the door you are…read moretransported to luxury surroundings. The check in was welcoming and I was treated like royalty being guided to the beautiful locker area then tranquility waiting area. I was given the best facial by Maria who evaluated and recommended the perfect facial to fit my needs. The checkout was very warm insuring I was taken care of and offered to book my next glorious session. Highly recommend especially if you want to treat yourself or someone you truly want to spoil. The lavish indulgence you receive is second to None. The staff is so well trained and truly exceptional at their jobs.

totally disappointed ! 35 minutes for $150 ! Woodhouse spa…read moreNaples I was given gift certificate from a friend for $150 for massage at Woodhouse spa on 41 close to Marshalls , I called talk to them set up appointment and they told it's only for one hour. I was late for 7 minutes and the front desk when they called me to ask me if i am coming or not i told them i was on the corn, was a bad traffic and sge said its ok no worries but did not warn me that these 7 min will be take away olus 10 extra from my massage.. I was unaware of that . so my massage started at 12:15 and finished at 12:50 so you count how many minutes are 35 min for $150 ! So disappointing and taking advantage of people paying for that ! If your massage is one hour that is 60 min not 50 not 40 and definitely not 35 ! And I did asked them why I did not have full hour as I have been told prior massage! front desk girl answered oh it's 50 minutes that is considered one hour well let me tell you all of you yo need go back to school to learn how to count because obviously you don't know to count! I will never go back there just to be ripped off ! The massage was ok . Not the best one but was ok . And she offered to talk to the manager to what they can do for me but i said no because after what they are doing to people i will not feel comfortable to go again. And she asked me if i wanted to leave a gratitude, I said no to that too ..I work for $20 per hour and just pay them $150 for 35 min and she is asking me for tip ?! For real!? Sorry these $150 i am earning them for almost 8 hours of hard working! If they lower the prices to something normal i would be happy to leave some tip .. but these prices are not worth for the service they are offering ! Very frustrating and disappointing.

I've been a loyal MassageLuxe member at the Fort Myers location for years and never had an issue…read moreuntil now. I booked five massages for a group as a birthday event at the same location, and confirmed over the phone that everyone was scheduled together. When we showed up, we were told that somehow two of the appointments were moved to a different location without anyone ever telling us. Instead of helping fix the situation, the staff said it counted as a "no call, no show" and charge me for two 90-minute massages plus a $20 transfer fee. We were there on time, at the location we were told to go to this was clearly a scheduling or communication mistake on their end. After being a loyal customer for years, this was extremely disappointing. The lack of accountability and customer service ruined what was supposed to be a relaxing day for our group. Definitely rethinking my membership after this experience.

Ashley is WONDERFUL!!! I have a complicated back history and am super picky for massages. I was…read morelucky to be referred to Ashley and wow - I see her regularly while staying in Naples. She listens to what you want and has such an amazing flow to the massage, I can feel the improvement of circulation while still applying strong pressure! Highly recommend her. It's clean, nice staff and reasonable pricing esp if you do their monthly.

Amazing service and personnel been long time costumer over 4 years they never disappoint very…read moreprofessional service

This place is a little weird. No one in there except me and a borderline inappropriate massage…read more Uncomfortable and iffy. Can't believe my massage was by someone who is a qualified masseuse. It consisted of squeezing my body. Wont go back

I just had an amazing, relaxing and therapeutic massage with Luis!…read moreHe is excellent. Really knows what he is doing and very professional. Thank you Luis

I asked for deep tissue. I was in extreme pain in my neck and shoulders, my therapist must not…read moreunderstand English, I had to show her and how hard I needed. She said OK. Did not happen, was more of a soft massage. Frustrating trying to explain and still walk out in pain. I went to a nail salon right after for a 20 min neck and shoulder massage. Much better and half the price. Make sure if you go, they understand English.

Regular pedicure cost $35 which is a fair price for the service received. The place is clean and…read moreeveryone was nice. I'd go again.

These people are not nail technicians but creative artists …read more Monica and Bo are number one

Eddie at check in was amazing! Super friendly and answered all my questions. My massage was top…read morenotch! The masseuse was Lissette I believe! Will be back for sure !

Yaniel was an excellent masseuse He got all of the tight…read morespots in my neck and shoulder and lower back I would go to him again

Had a great experience with Dr. Stanciu and her cordial staff. The admin and initial consult were…read moreeasy and efficient. Dr. Stanciu did a meticulous consult and together we develop a way forward that worked for a 64 year old guy that wanted to remove the pronounced marionette mouth lines and yet look natural. She did it! I am extremely please with her work and the outcome. Looks fantastic and natural. I will definitely return and highly recommend Dr. Stanciu and her team. Side notes: great location, plenty of parking and covid mitigation in place.

Absolutely the worst experience I have ever had. To start,…read morethe doctor was over an hour late. When she finally came in, she had nothing but attitude and negative energy. As soon as she found out I purchased a Groupon, her behavior changed completely. She pressured me to buy an additional 20 units of Botox, saying I should "listen to her" or I could "do my own thing" and not look good. It was extremely unprofessional and lacking basic manners and people skills. When I said I wanted to cancel the appointment, she became even more rude and aggressive. She practically pushed me out of the room and told me to "go home where I belong." I was shocked by how disrespectful and inappropriate the entire interaction was. The office itself felt outdated, and the front desk staff were not friendly or welcoming either. Honestly, if I could give this place 0 stars, I would. Total disgrace and an embarrassment for a business in Naples. Looking at the doctor's own appearance afterward, I'm actually grateful I didn't go through with any procedure there.

I had an amazing experience here! This was my very first time getting a massage and I will be…read morereturning soon. As soon as you walk in it's relaxing and welcoming. The girls are super friendly and professional. My masseur Miguel was amazing! He took his time and throughly explained what he was going to do and how it was going to be done. He made me feel safe and comfortable. I would definitely recommend visiting Miguel the next time you are looking for an amazing massage experience!!

We enjoyed our float experience here. The staff was friendly and the place was very clean. I…read morerecommend checking them out for a relaxing day!

I hadn't been back to the Woodruff Instirute for 10 yrs at which time a lesion was removed from my…read moreshoulder . Non-cancerous (luckily) and no scar. Last week I called the office to make an appointment for a general exam . The doctors aren't taking new patients but the receptionist said he'd email Dr Hernandez and ask if she'd see me. It wasn't 24hrs before I had a call back and an appointment with Dr Hernandez. Dr Hernandez performed a very thorough skin exam and before I left I scheduled an appointment for 1 yr.

I saw Dr. Hernandez for my annual dermatology visit. It was my first time at the practice. She was…read moredelightful and very thorough. Her nurse was very sweet, too. HOWEVER, the administrative staff left a lot to be desired. I showed up early to complete my medical history paperwork (because their app wasn't working correctly). I informed the lady at the front desk of this, and she said "The nurse will handle that for you in the exam room." I acknowledged this comment, but asked if I could do it now since I had arrived to the appointment early. She restated her previous statement, gave me an additional form to fill out, and was done with me. I don't think she smiled during our entire engagement. About 15 minutes later, Dr. Hernandez's nurse brought me back to the room. I informed her of what the front desk person said. She replied, "No problem. I'll go print out the forms and then you can fill them out after your appointment." She was very sweet, and did what the front desk person should have done originally. Then, after my appointment I stayed another 5 minutes to fill out the paperwork. After that, I handed in the paperwork and checked out. Although the checkout person was a little nicer and did actually smile, she was far from being considered bubbly. It is such a shame because the care I received was excellent, and both Dr. Hernandez and her nurse were engaging, welcoming, personable and competent. The practice really needs someone to step up and teach the front desk staff how to treat their patients.