1. Berkshire House Cleaners

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    Pittsfield, MA

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    Berkshire House Cleaners

    5.0 (1 review)

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    14 years ago

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    Tiangi Sparkling Cleaning Services

    Tiangi Sparkling Cleaning Services

    5.0
    (3 reviews)

    I reached out to Tiangi Sparkling on a weekend through Yelp. Sorangy responded in less than 1…read morehour. We made arrangements for her to visit to provide a quote early the following week. Although she had a little trouble finding our house (everyone does), she arrived promptly after receiving additional instructions from us and did a thorough walk-through of our home. We pointed out the areas we wanted her to concentrate on - bathrooms, kitchen, floors, and baseboards. (I have clean baseboards for the first time in my adult life!) She inquired about our preferences for certain tasks like arranging cushions on the sofa. I was impressed to see her doing things such as touching the tops of picture frames to see if they required dusting. Sorangy usually checks in a day or two ahead of time to confirm whether we want her to come on her usual day and to let us know if she has additional availability. We feel comfortable leaving the house while Sorangy is cleaning to let her finish and see herself out. We feel she is responsible and trustworthy. Sorangy (and her team) have cleaned for us 4 or 5 times now. The first was a deep cleaning and the rest have been maintenance cleanings. She is very thorough, especially with the areas we pointed out as being most important to us. We have very hard, iron-rich water that leaves orange stains on all of the tubs, sinks, and toilets. We love it when Sorangy has been here because everything is white and sparkly again! Sorangy is very respectful of private spaces, especially since my husband and I both work from home. She always asks first before entering our offices. If one of us is in a meeting, she will ask again later if it is ok to enter and clean, and we appreciate that. On a personal note, Sorangy is polite, highly personable, and speaks very good English. I enjoy having little chats with her here and there. I have mentioned by back pain to her and she always inquires about how I am feeling. At our first meeting, when I said, "My back is just too sore to do these things," she replied, "It's ok, that's why I am here!" and I loved that! I highly recommend Tiangi Sparkling for anyone in the Hudson and Mohawk Valleys who wants a great cleaning at a reasonable price - especially if it is important to you to support local-, woman-, or minority-owned businesses. Other things to note: - Venmo payment accepted - Cash payment accepted - Check payment accepted, but not preferred - Brings all of her own supplies - No harsh chemical smells during or after cleaning - Contact by text message for the quickest response - If you have dogs, please tuck them away when Sorangy is visiting

    We were so impressed with this lovely team of mother and daughter, who arrived on time, we're very…read moreprofessional, diligent, hard-working, and pleasant to talk to. We encourage you to try them. You will be pleased. their work was exemplary

    Fresh Start Cleaning and Home Improvement

    Fresh Start Cleaning and Home Improvement

    1.0
    (2 reviews)

    We had an appointment today, January 11 at 8 AM. they were a no call no-show. I scheduled it…read moreSeptember October 2024.

    I hardly know where to begin with this review. This was the worst experience I have ever had when…read morehiring a professional. I emailed through Yelp and we set up a time for a regular cleaning of my 2 bedroom,2 bath, living room/kitchen apartment. Included was supposed to be the living room windows. Jason, the cleaner, arrived 15 minutes late, but began cleaning soon after. First the kitchen: he mopped the floor with what must have been a dirty rag because after the house was cleaned we found what looked like a shredded black cloth and hundreds of tiny threads all over the apartment. The kitchen sink was never cleaned at all. All of the surfaces must have been cleaned with the same product because it left a streaky oily mess on top of the counters, from the counters to the glass topped coffee table to the piano. All different surfaces, the same oily mess. The wood floor was gritty and when I rubbed a paper towel on the floor in a few places it was nowhere near clean. Impossible to walk on in bare feet. The toilets were half way clean, but certainly not professionally. The countertops oily and the showers and tub were never touched. Not at all! They were dry as a bone. The mirrors were never touched. Less than half of the windows we contracted for were cleaned. In emails back and forth later, the cleaner said a table was in the way and couldn't get to the windows. One dining chair would have needed to be moved in order to get to the windows. He said there were things on the table and he couldn't clean the windows. The vacuum was a wet/dry shop vac.! Jason left at 11:30, less than 3 hours. For this we were expected to pay $310! Very expensive. Jason told us the fee was $370. When he returned to the office, he was told it was $310. We were informed by the owner that we get back $60. She was unable to send a check or drop off the cash. I told her I would come to her but she never told me the place or time. Extremely disappointing. We were never offered a refund, but were told the cleaner could come back and finish, but it would cost us more. I've never written such a bad review. I don't enjoy it, but I am very angry now. I have copies of the correspondence sent back and forth if anyone would like a copy. Wish I could rate this place no stars at all.

    Berkshire House Cleaners - homecleaning - Updated July 2026

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