I found the staff friendly and efficient, and the office is clean and modern, though perhaps a few…read moreamenities are missing. Their affiliation with URMC provides for up-to-date computerized record-keeping; this allows the staff to focus on the patient.

I have been plagued with a chronic cough starting in July of this year that my physician diagnosed…read moreas allergies. Since I haven't had allergies for over 20 years I was confused with the diagnosis, followed the protocol, but was still not experiencing any relief. It was suggested by a friend of mine to see an acupuncturist to see if it would help relieve the symptoms. I've been a patient of Dr. Lundorf on and off over the years, always with great results. I was surprised and very relieved that acupuncture would handle this type of medical issue also. With just a few treatments my cough is almost gone. Highly recommend, especially for skeptics since he is an MD.

Dr. Londorf has helped me with many health issues ranging from the elimination of lingering and…read moreaggravating post-nasal drip to effecting changes in internal organs. To begin with, he is a very calm and unassuming man who listens patiently, carefully, and profoundly when I speak. I like that he brings his Western medical education, knowledge, and experience to his practice of Chinese medicine and acupuncture and that he knows about many other approaches to health and healing as well. His manner is as deeply reassuring and encouraging as his acupuncture treatments are restorative. Dr. Londorf knows what he is doing.

My husband has been a patient there for over 25 yrs, Dr Bayer has retired and he is missed…read morehorribly. As happy as we are about the retirement and merge with RGH we have found it very difficult to make appointments and the wait time on hold is way to long. We have not been able to schedule an appoint with Dr Brown that isnt 2 months away. We prefer to see Nurse Practitioner Elaine. May be time to find a Dr closer to our home.

I am a patient of Dr. Mark Brown at Jefferson Family Medicine. I love him! He is very kind and…read moreknowledgeable. He spends time listening to your concerns and addresses them. The staff is great too. They are friendly, efficient, & professional. You do not have to wait long to get an appointment. I have never waited more than 10 minutes to be seen by the Doctor. Also there is adequate staff and they know what they are doing. The office is always clean and comfy with nice decor. The office hours are from 8:00 AM to 5;00PM and they don't break for lunch. I can't say one thing bad about this place. I love it here and would definitely recommend this office to anyone seeking excellent medical care.

Ok my old internist left so now when I get a new doctor it's like I'm bounced around. It is what it…read moreis. You do your check in on line than check in an another portal when you come in or talk to a person. The inside is kind of dated.. staff is nice and the medical team is on it a plus.

Dr.s are good, but wait time for appointment booking and at your visits , wait can be slow. This is…read morea very busy place. Office staffs vary from medical department to lab to pharmacy, to home delivery. I have given up on getting my lab work there. Unbearably Rude lab reception desk, packed waiting room, long delays, excessive overflow with no seating. Few masks.