Cheryl has been doing my taxes for more than 30 years. I have moved a bit over the years and now I…read moream in Oklahoma. If you want an honest, exacting person to get you what you deserve, then Cheryl Leroy is you go to person.

Cheryl has been doing my bookkeeping for 28 years. She does an excellent job and I would recommend…read moreher.

I have been having my taxes done here for over 10 years and they have done an excellent job..they…read moreare completed in a timely manner and have been accurate. The owner and his spouse work together and the cost is fair.

I got my Fed & State return done by Jill @ Central Coast Tax in my bank in less than a week!…read more This is the BEST place EVER to get your taxes done!! I am so EXCITED to get my taxes done at Central Coast Tax & Bookkeeping! Come on W-2 arrive in the mail so I can file!! Yippy-Skippy!

Jill- What would I do without you? What a blessing it was when Central Coast Tax and Bookkeeping…read moreopened- We decided to give them a try and are beyond thrilled! I can always count on her to make sure our taxes are done to the T. We have now been working with Jill for 3 years for our personal and business taxes. I would absolutely without a doubt refer Jill and her staff.

I walked in very unsure and wary of our tax circumstances. Michael right away put me at ease and…read morewalked out feeling excited. Actually looking forward to my taxes, next year.

Excellent place where you are treated like family. Very professional and knowledgeable. 25 years…read morewith them and have not once been disappointed. Highly recommend. They are good people.

Excellent service and quality care from staff. Would definitely come back again yearly. Not bad…read moreprice for the service they are providing.

4 years ago I was waiting for my husband's appointment to arrive with the American consulate in…read moreCiudad Juarez. Months had already passed by and I had not heard anything from U.S. Immigration regarding my husband's case. He was living in Mexico and I was here and we had been told the case would process in less than a year. I went to Norma to see if she could help me find out if the case was processing accordingly; the only thing she did was disappoint me with her negative attitude. She told me I would still have to wait much, much longer for anything to happen. She didn't even bother to try and look online or investigate.She broke my hopes and dreams of reuniting with my husband. A couple of days after seeing her, my husband's appointment arrived.

We've been doing business with Administrative Office for a couple years now. They are extremely…read moreprofessional, reliable and courteous. I highly recommend them.

Friendly and engaging personality with an extremely high knowledge of tax and tax related issues…read more Gets stuff done in timely manner, always professiona!

They aren't taking on new clients. It's great when they let you know on the website, but she…read morehasn't done that. So to save you time..go elsewhere.

Dorothy and her team were personable and quick to answer any questions I had. With my financial…read moresituation I had to file for an extension. She did a phenomenal job explaining everything to me and putting it into terms I could understand. All I had to do was scan all my tax documents to her office and that was it. As a millennial who wasn't taught squat about taxes, I would highly recommend her services to friends and family.

We have been using a great CPA for the last 15 years. She was personable, meticulous, empathetic,…read moreand sometimes brutally honest. But she retired last year, and we were referred to Dorothy Hamilton for 2015 and 2016 taxes. In the two years we have been with Dorothy Hamilton's office, I have never met Dorothy nor have I met the person preparing our taxes. Last year, the customer service resembled a wet towel. It was minimal and unpleasant. Some guy called me asking questions using what sounded like IRS jargon. I had to ask 20 questions to get an understanding of what he actually wanted when that is what he should be doing from the start. I pay someone to prepare my taxes because I don't want to spend my time learning about tax code. Not cheap either, by the way. This year was worse. We had some very busy work hours, so we were unable to get an appointment with anyone at the office. After all, they work 9 - 5, and they have no weekend appointments. Not only that, but they actually are not there from 9 to 5. I showed up at 9:30 one day. Door was locked. I showed up at 4:15 another day. Locked door again. Don't forget hour and a half lunches too, so don't show up between 12pm and 1:30pm. So clearly, they have better-than-banker hours. Finally, after scanning our tax packet to them four times and they claim they didn't receive it, I finally had to drive it down there. Come to find out, they have some kind of email spam filter that continuously filtered out my email. They could tell it was filtered, but they couldn't get the attachment. Somehow that was my fault. We didn't make the deadline they have of March 31st for our packet, so they said they'll have to file an extension on our behalf. That's fine, but I have never filed a late tax return in my life. I have no idea what is involved. So now, in July 2017, after paying my taxes, I get a letter from the IRS claiming that I have not paid my taxes on time, and I owe penalties and interest. You could very well say this is my fault, but this is also something my expensive tax preparer should have told me somewhere along the line. When I called to ask them about this "error," the lady told me that this is all disclosed in the paperwork mailed to me at the beginning of the year. Sure, I should have read the 50 page packet I received, but I would expect this to be conveyed to me verbally at some point over the 4 or 5 phone calls I had with them asking about the deadlines. But not a word about implications. Not a word about penalties. When I mentioned this to them and how I never had any problems in the 15 years I was with my previous CPA, I was told that my previous CPA "worked 12 hour days for months, and we don't do that here." This was insulting to both me as well as my previous CPA. It is essentially saying, "We choose not to offer the level of service you were previously accustomed to because it's too much work for us. In fact, we won't even fake it." Well then. If you want a tax preparer that does no more than crappy H&R Block would do but charges twice as much, by all means, choose Dorothy Hamilton's office. If you want a CPA that doesn't really care about her customers, this one is for you. If you don't expect to be given any critical information about your tax returns, go here. Otherwise, if you value quality and direct communication that isn't hidden in 50 pages of a mailing, stay far away from this one.