This location has gone from terribly bad to unbelievably horrible! It took over a wk to get refill…read moredone. I had tried to transfer rx fr another pharmacy to no avail. After a wk., finally got someone to pick up the phone. Pharmacy mngr. Kim said she would call me bk. I kept calling every hr as she didn't do what she said she was going to do. Finally got through to a female with the I.Q. of a banana who tried to give me attitude @ how busy they are blah blah blah. I gave it right bk. Kim then picks up calls me a child for getting angry and claims she called me TWICE! I checked call log on phone and there is no record of incoming call from CVS! I asked if the rx was ready. She said it would be ready in 30 mins. I said TY goodbye. Their issues are theirs. If they r incapable of performing their jobs in a timely manner, I hear Amazon is hiring. But you'd have to be able to read and write so maybe that wouldn't be an option. These r horrible ppl who deserve every lousy review they get! I'm 70 yrs old and ANYBODY having this much of an issue with a pharmacy would hv the same reaction...as evidenced by the reviews!

Useless CVS. Their tooth brushes are sold out and deodorant empty. Adult clerks take calls in the…read moreisles. Sold out all! Review: 1

Is everything in this store free? I came in looking for candy and the aisles were almost empty, a…read morefew minutes later a woman came in with her shopping bag and grabbed all the candy she could put in it, when I went to the counter I mentioned it to the security officer and he said there is nothing he is allowed to do about it. While I was telling him about the lady robbing the candy aisle a man walked in and cleared out the red bull display by the register in clear sight of the security officer. The security person said I see him but I can't do anything. So Is everything in the store free now? ??

This store is in a superb location. It is easily accessible and very convenient. The shelves are…read moreonly semi stocked and the employees are friendly, but not very knowledgeable. There is plenty of parking available. With the right management, this store could come back to its former glory. Considering its proximity to downtown New Haven, it is a gem waiting to be rejuvenated with the proper, prompt attention.

First I went to Walgreen's; they were sold of out COVID-19 test kits, and didn't have KN-95 masks…read more Then I went to CVS; they had the tests, though they were sorely overpriced, and no KN-95 masks. (Also, both stores were dumpy, dirty, and had lots of empty shelves.) Then I went to Chapel Street Pharmacy. They had plenty of test kits (for half the price I paid at CVS), they had KN-95 masks, the store was clean and bright, and the pharmacist was extremely friendly. If I lived in New Haven I would take all my pharmacy business to this place.

I am balled-over impressed with how outstanding the pharmacist and his staff have been on every…read morelevel. Their customer service is the best I've ever experienced and their efficiency matches their service. I would recommend any or all people I come across to use Chapel Street Pharmacy. They deserve 10 stars!!

This is a pretty small Walgreens, but they carry all of your common needs…read more It is located in the Temple Medical building, which is very convenient. The staff is quick and courteous.

this store has everything I need. I've purchased geriatric supplies for my elderly relatives. You…read morecan find every kind of candy that are hard to find in other places as well as handmade candies from local small business companies. I get my 1000 piece White Mountain puzzles there regularly which they keep in stock. I am able to to purchase my husband his favorite brand of DADS root beer, which is an older, hard to find elsewhere, but not here. I could purchase baby gifts, jewelry, outerwear, and holiday gifts. Basically this place has everything I need. The outstanding help every time I go there comes from Debbie behind the counter who is friendly knowledgeable, and always there to help. I highly recommend Apex for all your one stop shopping needs.

I'm being generous by giving a 2 rating. The facility (structure) is modern and clean, but the…read morestaff and their reliability are horrible. If you are price conscious, RUN from this price gouging pen.

So, my friend got COVID. Well, her entire family did. So they're quarantining. She's fine, but has…read moresome pretty bad symptoms. So she asked me to help her out, get some prescriptions and OTC stuff at this Walgreens, right near both our houses and drop it off on her porch. Sure, is Sunday afternoon, I'm not doing anything else. Go to the pharmacy, easy as pie. Bam, get the Rx. Time to get the OTC stuff via curbside to go and this whole trip will be 15 minutes. Park in the curbside to go parking spot, call the store, tell them who I'm picking up for, "OK we'll be right out." 10 minutes later, nothing. I text her, she says she'll call. 5 minutes later, "OK, they said they'll be right out." Another 5-10 minutes go by, I call again, and then they tell me I need to come in to present my ID. This isn't ideal, because I have a toddler, who hasn't mastered wearing a mask yet, but I could have made it work, if I had just known right away that I needed to go in (like if the guy on the phone had just told me the first time I called?). Also, why can't they just check my ID in the car. Also, if they didn't realize that they needed ID prior to hanging up the first time and didn't have my number to call back, just walk out to my car and tell me. And then, why lie/withold this information from her when she called too?? I finally went inside, and they didn't even care about the inconvenience. Would have easily been a 5 star review for the pharmacy, but the curbside fiasco, waiting almost a half an hour drove that way down. I understand everyone is under a lot of stress/inconvenience with COVID, but like, use common sense/decency.

Worst service ever. I went there to pick up a medication. The cost was over a $100. I asked if…read morethere was a cheaper alternative. I was no, take it or leave it. I couldn't afford it. I left. I went to a near by Stop and Shop pharmacy. I asked them the same thing regarding the cost of the drug. The attendant went to a computer came back in about 5-7 minutes. I ended up paying about $10.00. She made an effort to help me. I will never go to a Walgreens pharmacy again.

It is interesting how each Walgreens in various towns can be completely different. Some are fully…read morestocked while others don't even carry certain items. The staff at this Walgreens were very helpful and efficient. The location is easy to get in and out of if traffic off the highway isn't heavy. The store was relatively clean and offered a good choice of many options for the item I needed for my mom.

I had an appointment for a vaccine. I arrived on time…read more There were 20 people in line and four people behind the counter. Only 1 person was actually doing anything the other three were just standing around. Everyone in line was in the same boat. When I got to the counter, the pharmacy closed. There were at least 10 people behind me. Walgreens has been like this for months and the state has already fined them for this behavior. Walgreens sucks. I'll never go back.

I work for a doctors office and we sents meds over for a Pt. This pharmacy gave the family the…read morewrong antibiotic dosage. I called the pharmacy to verify that they got the correct prescription, a girl answered the phone told me to wait, I understood told the girl to take her time. She puts me on hold then hangs up. I call again and get hung up on, I call again and someone answered but they were speaking fast and stern the only thing I heard the man saying "we cant help you" mumbled something else and quickly hung up. If someone had answered and politely told me that the person who can help me is unavailable and to call back later, then there would be no issue. But that is not what happened. I unfortunately had to tell my patient that the pharmacy was hanging up on me and she would have to try calling herself. Im not sure what children are working here but they need to be retrained.

Wouldn't step foot in here again if it was the last place in earth. Store is old and dirty. Most of…read morethe items are locked to prevent theft, so you have to ask a staff member to unlock it for you. Staff acts like you just asked them to boil the ocean for you if you ask for an item to be unlocked. To top it off, I placed a large photo print order the previous night and went in the morning to pick it up. I had the order number confirmation email that my order was ready, but I was told that the order was never done and that I'd have to do it myself at the kiosk. No apology, no offer to look for my order or ask someone else. I specifically spent time editing the pictures and ordering them so I wouldn't have to spend a long time at the in-store kiosk. Pharmacy is awful, as if you couldn't already guess.