Always very pleased with their professionalism and how they interact with our 3 dogs.read more

We have been battling a stubborn allergy for our Jack Russel and Dr Bryan and staff have been…read moregreat. This morning they asked for a picture of his poor red belly covered with hives because it's Friday and they are booked up. Rather than make us wait for an appointment next week and poor Rudy being miserable all weekend they look at his picture and changed he's medication right away and we just had to stop n and pick them up. Awesome care for their patients. We have many dogs and Vets over the years but none as caring and concerned as these.

I met Dr. Waite through a dear friend and co-worker. I am in Westie Rescue and have been doing…read morethis for almost 19 years. I picked up a rescue in Kentucky and for the first two weeks he was doing great. Then Robbie started getting sick and got worse as the days went by. I rushed him to Dr. Waite, and he diagnosed him correctly and operated on him later that day and saved his life. This man has a God given talent and is an absolute brilliant vet. When you go to him, he does not look down at you and listen to your concerns and asks you your opinion which other vets think pet owners are stupid. Trust me, I have been to many vets over the years. I moved back to Virginia in 2012 and have never seen another vet that matches this man's intellect or care for pets. In 2016 my precious Chauncey contracted a deadly disease and after going through 4 different vets and two specialists, they could not find out what was wrong with him. Chauncey died in my arms a month later and my instincts kept telling me to take him to Dr. Waite. I would have gladly driven the 700 miles but Chauncey was too frail. If I had listened to my instincts, I believe Chauncey would still be alive today as I know that this man would have done everything he could to save him. Thank you Dr. Waite for everything you do to help our pets and most of all the pet owners. There is a special place in Heaven for you! Phyllis Hovey

Unwilling to see our aging dog when she had an emergency! Even though they *were* our home vet!…read moreThey said they wouldn't see her because we didnt have an appointment and they were fully booked! What kind of animal hospital turns away an animal having an emergency?! Thankfully Rocket City Veterinary Hospital just down the road was able to see our dog immediately! I think we've found our new vet.

Best haircut for Althea Sunshine ever. She looks amazing. They were also very quick, got her in…read morequickly and very reasonably priced. The doctor she saw to get her vaccines prior to hair appointment was great, very thorough and was upfront about all the costs for everything before we did them. I couldn't be more impressed with the service

Dr. Namie and staff are professional and very thorough. Explained in detail the issue my pet was…read morehaving and took care of it. Recommend!

Dr Ashley has been so kind and caring to our pets. We have both dogs and cats and she is so caring…read more Happy to recommend.

They have always been the nicest, most informative and well communicating vet that I have been to…read more I fully trust all my dog's needs with any of their team members

My female German Shepherd has been going to Hartselle Animal Clinic since I had her. Dr Bryant and…read morestaff have always been super nice to her. I feel she is in good hand with Dr. Bryant. I encourage you to bring your pets to them.

Jim Chancellor is an excellent vet. We have used him for 27years - cats and dogs - caring and…read moreprofessional.

Excellent veterinary care. Dr. Chancellor truly cares about his animal patients and their mommies…read moreand daddies. He is a great vet and his staff provides excellent care. I highly recommend them.

On June 28, had to take our Boston Terrier to Huntsville Veterinary Specialists and Emergency for…read morepancreatitis, and we couldn't have asked for better care. MORGAN, our amazing vet tech, took exceptional care of both our pup and our family during a stressful time. You could immediately tell she truly loves what she does. Her kind attitude, compassion, and attention to detail made all the difference. Thank you, Morgan, for treating our sweet girl like she was your own. We are so grateful for the excellent care you and the doctor provided to her. Jennifer and Robbie Bateman

Brought my dog in and they made us sign a paper and we denied any treatment until we were talk to,…read morebut then they proceeded to take my dog back and put a catheter which was not needed and give my dog things without telling me, and then proceeded after they were told that we signed the paper for them not to do it. It still demanded payment. Do not recommend bringing your pets here ever we found out it was his oxygen and blood flow but from a different vet and later that day sadly he passed away

i no longer recommend this clinic. They recommended some prescription hypoallergenic treats for my…read morepart-pit dog who has skin allergies. (No idea why a script is required.) I ordered them on subscription from the vet. Several times, they CANCELLED my subscription with no explanation. When I called the clinic this last time, they claimed there was a problem with my credit card. When I went back into the website, I found NOTHING wrong w/ the card and they'd changed it to "Paused" due to lack of supplies. (How is it they can't anticipate how much subscribers are going to need?) Because this happened several times (and they proved to be undependable), I looked elsewhere and found the treats at Chewys, ordered there, and canceled the treats from the vet clinic. Then, the vet clinic called asking why I canceled. After I explained they are undependable, they never mentioned I would be required to go - in person - to the vet to get the RX so I can take a pic and send it to Chewy before I could get the order filled. Don't go there. They are completely inept and unreasonable and will hassle you versus correcting their staff.

I'm writing this with a broken heart, but I feel i need to write this review, in hopes of people…read morefinding proper care for animals needing medical attention. I brought my cat, Darryl, (1 yr old) to this clinic after a major change in his health. I said he'd been having rapid and visible weight loss, extreme lethargy, loss of appetite, inappropriate urination, and a general decline in his appearance. I was told he had an stress-related urinary condition (no bacterial infection) and anxiety. We were given medication for urinary inflammation and anxiety. This was despite my furthered vocalized concern for his health, stating i know he's not an anxious cat and he hadn't eaten in days. 2 1/2 days go by, his condition worsened rapidly. He lost even more weight, became profoundly weak, developed jaundice, and collapsed. We rushed him to emergency care, where we were told he had essentially no red blood cells left and had been critically ill for some time. Despite everything we did - emergency visits, long-distance travel to a specialty hospital with transfusion capability - we were forced into the devastating decision to say goodbye to our baby. Of whom, me and my fiance got when we moved in together. Darryl was the sweetest, smartest cat and our lives will forever be changed without him. He saw our relationship grow and our love for him with it. The specialists told us he had less than 24 hours to live without aggressive treatment, which would have cost close to $9,000 with only a 50/50 chance of survival. We were heartbroken. I am struggling with the fact that clear red flags - rapid weight loss, lethargy, appetite loss, and overall decline -- were present and communicated, yet the situation was not escalated or investigated further. I am not writing this to attack individual staff members. I am writing because I trusted this clinic with my cat's life, and the outcome was catastrophic. I hope this encourages more thorough evaluation and escalation when owners report significant changes with animals who mean the world to them and cannot be replaced. Please find proper care. I wish we had been taken more seriously. it would've saved his life.