Absolutely insane charges. $711.67 total for a basic eye…read moreexam? $60 co-pay was paid at exam time. Medicare was soaked for $414.00 Then a bill came for the remainder - UNTILL - I called the business manager and asked for an explanation. She had none and I preceded to tell her I was about to contact Medicare and 3 additional agencies to review their invoice/charges. She said the doctor would call me to explain. He never did and the remaining bill has disappeared. Btw? I'm 68 and my vision is 20/25 in the right eye, 20/20 in the left. So, you tell me......

Friendly, professional staff. My first time with contacts - and everyone was so helpful and…read moreempathetic during every follow up appointment. Great team.

My family and I have been going to Ross Eyecare for decades. The staff is always friendly and…read moreresponsive. Dr Butterwick is fabulous and because of his thoroughness, he diagnosed me with a degenerative disease years ago, before it got worse; and we've been treating it since then with success. Can't say enough positive things about this team.

very expensive they take your deposit and take them weeks to return the completed job…read moreoptical department, customer service, rude, and accommodating! Very Disappointed!

Worst experience, the dr is so rude and dismissive. I spent over $700 outside of insurance for my…read moreappointment, just to have to deal with a horribly rude doctor who had zero interest in uncovering what was wrong with me, basically just my condition is stress or I'm crazy but it it doesn't fit in their check box of conditions it doesn't exist . Wouldn't recommend this place to my worst enemy.

My excellent ophthalmologist, William Segal, M.D. of GA Eye Physicians and Surgeons, Duluth…read morereferred me to Dr. Nancy Weiner, a Neuro-(neurologist) ophthalmologist for further examination and definitive diagnosis of a very upsetting & ongoing post-cataract eye problem of 7 years ago. Other physicians had avoided discussing the problem (telling me anything); a technician some years ago was the first to mention there was a problem with my eye. It is too much to go through all of the negative experiences before a friend referred me to Dr. Segal earlier this year. I spoke with Dr. Weiner's office person Jane when I called to schedule an appointment. It was as if we had met previously & had known each other for some time. She was warm, patient & shared other information with me that was needed & very helpful (not related to my eye problem). She was the same on the day of my appointment. I had to wait to see the doctor, as has been the case with all of my doctors' appointments, but Dr. Weiner, WAS WELL WORTH THE WAIT. I also said that to a man who commented on how long he had been waiting and another man agreed with what I said. Someone once said, "You can tell a good doctor by the number of people waiting in the office." Dr. Weiner was absolutely wonderful!! She took some time to get to know me and what I have been experiencing, which I thought was excellent. I never felt rushed at all!! She asked appropriate questions re my past history, especially specific to my eye, explained as we talked; I felt comfortable and asked questions when I needed more information. I said to Dr. Weiner, "I had to wait 7 years to find out what the problem is with my eye." I had been to Emory for several years and another ophthalmologist before seeing Dr. Segal & then Dr. Weiner. I thank God for my friend who referred me to Dr. Segal, both physicians, their I had read the negative reviews posted before calling for an appointment, and was not deterred because I realize many people do not understand why children should not be running around in an office with people who are visually impaired, not feeling well, whatever. I also know that the people in the doctor's office do not know the specifics of everyone's insurance and cannot tell us if our insurance will definitely pay the entire bill or not. It is our obligation to know and understand what our insurance coverage is and the process for having our insurance company make payment. At my visit with Dr. Segal last week I told him that he is no longer #1. He did a sad face :-) and asked who is now #1. I told him that he is tied for #1 with Dr. Weiner. He smile and said, "Well that's okay; didn't I tell you she's wonderful." He went on about Dr. Weiner for a couple of minutes.

What a great Professional Experience!! I am very happy with…read morethe Doctor, Staff, and the facilities!!! Great job! Great Service!!!

I cannot even express how wonderful my experience was with Dr. Ashraf and his entire team! From the…read moreinitial consultation to the procedure, everyone was so nice and accommodating! I would even go as far as say the experience was FUN (fun surgery- what a crazy thing to say!) I would only recommend getting LASIK or SMILE with this amazing group of people!

I waited 40 minutes in the waiting room for my appointment, which is bad during normal times but…read moreespecially bad during COVID-19 times. I arrived on time so it was frustrating to not have my time respected. No one apologized for the wait and the receptionist was rude. The receptionist took off her face mask when she was not sitting at the front desk, which is dangerous because COVID-19 droplets can remain in the air for up to 3 hours. This is especially concerning because the office is inside Piedmont Hospital and there are signs everywhere that face masks must be worn. I would not recommend this office.

I met with dr Patorgis. I didn't have an appointment but the nice lady at the front desk said she…read morewould make sure to fit me in. She was very accommodating and I only waited 20 mins. The doctor I met with was Charles J Patorgis. He was kind and caring. He left me feeling calm and assured my eye was going to get better. I would highly recommend this office and this doctor.

I recently moved to Atlanta and conducted a detailed due diligence investigation for a highly…read moreregarded ophthalmologist to perform cataract surgery. I chose Dr. Hamilton and am delighted that I did. He exemplifies professionalism and his interpersonal skills are outstanding. His competence, caring and compassion are evident in the manner in which he communicates - taking whatever time is necessary to answer every single question I asked before and after the surgery. I never felt rushed nor made to feel like "just another patient". Dr. Hamilton performed both surgeries flawlessly and my vision is perfect. For the first time in over 40 years I no longer need to wear distance glasses - this is simply thrilling! A word, too, about his staff which similarly exudes professionalism in an impeccable, friendly and courteous manner. This environment is created at the point of scheduling appointments and carries through the various eye exams and the pre- and post-op surgical procedures. The business administration component was also efficiently taken care of - it was seamless. All to say, I highly recommend Dr. Hamilton as your ophthalmologist - he is meticulous! Thank you, Dr. Hamilton.

Dr. Hamilton is an excellent doctor. I live in VA Beach, and I traveled to Atlanta to have my PRK…read moresurgery done by him. I wouldn't trust my eyes to anyone else if given a choice. His office staff is perfect, and he is the absolute best!

Called as a returning patient to make an appointment with Dr. Gillian. Phone prompt said 'go to…read morewebsite for appointments'. Website does not allow scheduling of appointments, but says 'leave message with best times and phone number for a callback about your appointment'. Now in my third week of waiting, with no call back from their office. I never really felt very valued there in the past, so now it's a FAIL!!

Dr. Khan is great. The associates that take you to pre-check your eyes and help with glasses are…read morealways so helpful and friendly. Nice but small selection of glasses and sunglasses. Offices are always impeccable. They take cleanliness seriously here- which I am appreciative of.