Amazing dealer! I have bought cars just about every way you can. From traditional dealer, private…read moreparty, carvana, and direct to consumer, and these guys and girls take the cake! I live in a small town so buying a car can be challenging, most of the time has to be done remotely. They took time out of there day to give every piece of information I requested and gave an amazing price with no hidden fees, even gave me a great and fair deal on my trade in without seeing it in person. When I was able to make it out to them they already had all the paperwork ready and was out of there in less than an hour. Can't recommend them enough and special thanks to Dan for making it a car buying experience I will recommend as much as I can.

Who needs flowers for valentines day anyway. They die in a week!! My hubby surprised me with a test…read moredrive the week of valentines day 2020!! "Pick your color" he says. Well, I took it for a test drive & never took it back! I absolutely LOVE this place!!! I think this is our 9th trade over the years?? Out with the old, in with the new!! Smooth & seamless as usual boys and girls! As always, you'll keep us runnin' everyday no matter what. ND nice !!

We were really excited about this truck we were training for. It was going to help pull our camper…read moremuch easier and was a truck my husband had always wanted. McVille Motors even brought the truck to us so we didn't have to drive there being they were coming to town already! That's great. Then starts the nit picking on the truck we were trading in, nothing was being left alone and would continue to be brought up even after the trade was finalized. This was even happening on different days after the sale. The one thing they were obsessed about was the tailgate of the truck we had needing to be painted, but didn't seem to mind that they were selling a truck that had a rusty tailgate. When my husband and I took our "new" to us truck out of town, it was HORRIBLE!! The back window did nothing but rattle and the rest of the windows except the drivers window all frosted over with thick frost. It's not easy or safe driving that way. If someone is going to nit pick everything about a vehicle they are taking for a trade, then they need to make sure that the truck they are selling is perfect!

Every number to this dealership leads back to a gentleman named Levi. He directed us to perform a…read morewire transfer multiple times to this dealership with only a purchase agreement halfway completed. There was an out the door price without a price breakdown nor other official documents included (odometer disclosure, title transfer, and so on). After confirming the VIN for the preapproval loan with the bank and getting a check made payable to the dealership, he did not communicate with me. In fact, he did not answer my phone calls nor did he reply to my text messages. Levi lacked transparency and etiquette. As a sales person for a real dealership with a brand to lose, I've never seen anything like this before. If I was the reason someone told my boss that they did not complete a $50,000 transaction I would have to find somewhere else to work, tomorrow. Buyers beware, be very careful, be very cautious- do not give this company money before you receive any merchandise and or paperwork for said merchandise. PS, I just had to add this, because I have not heard from this dealership since Tuesday of last week I find it highly ironic that they wanna reach back out to me today because I transparently put them on blast and let all of their potential clients know what type of business they do here. Here are the pictures to prove it. about 5 hours after I posted my review on google, this company used my email to subscribe to hundreds of different companies since I transparently and honestly explained my experience with them in hopes that potential customers would see how they do business.... in the last roughly 6 hours I have gotten over 5,000 spam emails...

We reached out to this business to buy a Ford Raptor truck they had posted on their website. We…read morewired $50,000 dollars to this business. They even said the car was on the way. Afterwards we learned that they were buying time to move the money out of their account. Now we are out of that money and no car since it ls all a scam. Google "Google this: "Scammer creates website posing as Jamestown business" It's an article about how innocent people are losing money to this business. Don't buy from these people!

I recently rented a car from Devils lake Cars and it was a quick and easy process, the vehicle was…read morecleaned and gassed up and ready to go when I needed it.

I ran over a round object which bent the wheel of my 2006 Toyota Camry while traveling to Devil's…read moreLake for a family reunion. I called Lake Toyota on Friday and they ordered a new wheel. It was shipped to them overnight and they texted me Saturday morning at 7:30 AM that the part had arrived and that they had an opening at 9:00 AM. It was installed by 10:00 AM. Chris, the parts manager and Dawn, the cashier, were very friendly and helpful both over the phone and in person. Thank you for the excellent service.

My husband and I were passing through town on a road tripfrom Michigan when our check engine light…read moresuddenly came on. Mathew and Larry were extremely helpful and squeezed us in for service despite closing within an hour. Both extremely friendly and helpful.

Very impressed with these guys. We drove from Colorado to look at a truck -- Jordan had sent…read moredetailed photos to Husband, even including 'dings' and bad parts, which impressed Husband greatly. Jordan took a lot of time to explain the truck's features, including how to solve any problems that came up. What was wonderful -- they treated me with the same politeness and respect throughout. We got a good deal on the truck, too. If you want an honest dealer who takes pride in their quality vehicles -- you'll want to try this place. It's even worth driving to.

Well 7 months and I continue to have the same issue with my car cutting out and my check engine…read morelight continuously on. Now the last couple of weeks they don't even have the nerve to call me back. I have messaged the General manager Wayne and also left voice mails to call me and I get no response. I have sent pictures with my check engine light on and also a code that was ran that states that it is the catalytic converter which also was the same code that showed up with my last visit to them that they told me was my air intake was froze up. Now tell me what the cold weather had to do with this when then all started back in June. They supposedly replaced my catalytic converter which I have to say BS or they installed a faulty one and they refuse to make it right. And the sad thing is that a couple of the employees there had lunch with a guy who happens to be related to me and they told him that it was indeed the catalytic converter but they refuse to even talk to me. I have had this car brand new from them. They have very poor customer service as the last time that I was in they didn't even say hi to me or talk to me until I started to ask questions. I would think that they would make this right with my car but instead they just ignore me now. I am a single mother with 4 kids and they don't care if I get stranded which luckily so far the times that I have I have been by myself. I AM BEYOND FRUSTRATED AT THIS POINT!!

The service department has lied to me multiple times about my vehicles needing service that they…read moreactually did not need. I replaced multiple parts that they said needed to be replaced only to find out the parts were still in good condition and did not need replacing anytime soon. I have receipts saying that the following parts needed to be replaced and I also have the old parts(still in good condition) as well. They had told my girlfriend that the upper ball joints and control arms needed to be replaced, which they didn't(bushings and ball joints still had thousands of miles left on them). They also told my girlfriend that they would replace the passenger side steering rack clamp if she spent the $1700 to replace all ball joints and bushings, and when I took it off I noticed the steering rack clamp was still in brand new condition also. When I questioned them about it they just told me I was wrong. Then they proceeded to tell me that I needed to replace the rear wiper blade(which I had replaced two days prior), the spark plugs (which I had replaced recently), the spark plug wires(which I had also replaced recently). They also advised me that all fluids needed to be changed(which I had done a few days prior), and that the air filter needed to be replaced(still looks brand new and indicator shows it has over 80% life left). Please do not trust the service department or get a second opinion from a trusted mechanic if you are to get service done on your vehicle at Lake Chevrolet. I will never bring my vehicles to that service department again

I took my vehicle in for repairs. Made the appointment a week in advance. Told them about my…read morevehicle and what I needed done. Took it in. I reviewed what I wanted to have done. Gave them my phone number. Over the next week I called them 4 times. Never got to speak to any one. Asked them to call back. They never called. After one week. I called and told them in a message. I was coming to pick up my vehicle. When I got there they said they had tried to call numerous times. Checked phone number again. They did not do any work at all. Said they would call me that day to go over what they found. They never called. We were going to purchase an SUV from them. But not now. If that is how they provide service. We strongly recommend you do not use this dealer for service

What a nightmare to deal with. First of all the valve body needed to be replaced after owning my…read morevehicle for 3 months. Hadn't even put enough miles on for an oil change. Paid $400 to get it towed to Wilhelm's and then I'm told it is $600 repair for a shifting collar. Fast forward 3 weeks and I'm told that isn't what is wrong (mind you they charge $100 just to diagnose the problem!). I find out a few days later it's the valve body that needs to be replaced. A $2500 service between parts and labor. At this point I've been without a reliable vehicle for a month as a single mom to a 5 month old baby. I asked Rod Wanamaker to let me know when the part comes in and when it will be getting into the shop. Three weeks go by and not a word. It's couple weeks before Christmas, and I reach out again asking for an update and Rod tells me that it should be done on 12/29 and informs me they will take $400 off of the service. It's enough to cover the tow that I had done 6 weeks prior. I don't hear anything on 12/29 so I send Rod a message with no response. I call 12/30 to find out the vehicle still hasn't been started, and he couldn't give me a date to when it will be. Finally I call and talk to the sales manager, Rod Wilhelm. Rod gets me a loaner vehicle after having no dependable car for the entire months of November and December. Rod also stated that they will take more than $400 off with the issues I went through from the service department and the length of time. It's now January 15th (75 days since my original appointment for this issue) and my vehicle is finally finished. I request the receipt of labor and parts be emailed to me 3 different times between Rod Wanamaker and Mike Martell and never received it and was completely ignored. I spoke with Rod Wilhelm, and he informed me that $400 is all that they will take off of the service. I have never had worse experience with any other dealership. If you want to buy a vehicle from a dealership that backs their sales, go to Stoudt's!

Had a great experience. My salesman Dean was on the ball and he got me everything I wanted…read more Love Stoudts and would send everyone there for a new or used vehicle

I am the chef at Tapp's lounge in Jamestown. I love how this dealership picks up my truck from…read moreBaymont hotel which I run as well as the restaurant to take my truck in to get worked on and brings it back to hotel without me having to leave the restaurant or hotel. I get really busy with hotel and restaurant. I love the customer service that they offer and the work done on my truck was precise and I'm very happy with them. I recommend RM Stoudt for any service on ur car. Try their services out. U will be impressed the same as I.