Staff treat us with disrespect. They hoard the toilet paper. They keep threatening to throw people…read moreout, which they do over the weekend. They don't serve a basic breakfast. And I got a infection on my foot from the shower is missing most of the tile in the shower and there's a dip that water stays.

The case managers that were there that actually did their jobs were Julie Thompson and Katie…read more(forgot her last name). It appears that Julie has retired as of 2021 and Katie left in 2016. The original shelter space and the shelter/drop in space on Sedgwick are both nice.

I was able to get a lot of things done , including purchasing the building to turn it into a single…read morefamily residence.

I am blessed that this amazing facility is available for folks like me who lost their way. Staff is…read morevery kind and I think about them often. Right now the world is changing so fast. It's down right confusing just watching the news. I know God takes special care to anyone who gets the opportunity to visit. Chicago takes care of their own. Always! Period!

toxic- top to bottom. The mission is good, but there is a need for need soidier to carry it out…read more Always talking about what they are gonna do, but never get done.

Lived here from October 2022-September 2023…read more The only positive thing that this place offers is a roof over your head and a meal a day. Otherwise, the management team here is worthless as they only care about their little power trip, and that causes the staff to act the same way because management treats staff like shit, and then staff takes it out of the residence. Otherwise the place is backwards as can be, will implement a policy that makes no sense just to give them the impression of control, when residents and staff call out policy, the residents get threaten with being put out on the streets, and staff get hours cut and or wrote up.

I'm writing this review on behalf of a Black woman I've been supporting through her housing crisis…read more What she experienced at Sarah's Circle is absolutely unacceptable, and as a white woman and advocate, I am disgusted and furious. This woman--my mentee who I've been working with--shared her experience with me, and I am alarmed and heartbroken. She walked over an hour in freezing temperatures seeking help during one of the most vulnerable moments of her life. Instead of receiving trauma-informed care, she was met with hostility, aggression, and what can only be described as racist behavior from your staff. She was yelled at, accused of being "argumentative" for simply asking questions, told she was "making the space unsafe" for self-advocating, and ultimately turned away after walking two hours round trip in the cold. Your staff refused to provide their names, made accusations about her recording them when she wasn't, and criminalized her for having legitimate safety and privacy concerns about intake procedures. As a white woman working in advocacy, I am telling you: DO BETTER. Women of color--particularly Black women--are already disproportionately affected by housing insecurity, systemic racism, and barriers to services. The LAST thing they need is to be treated with suspicion, aggression, and disrespect when seeking help. Your staff's behavior was inexcusable, and their complete lack of trauma-informed practice is dangerous. I will NEVER refer another client to Sarah's Circle. I will be actively discouraging other advocates, social workers, and community partners from doing so as well. Your organization claims to "help" vulnerable women, but you turned away someone who desperately needed support and made her feel criminalized for existing while Black. Your staff need immediate and extensive training on anti-racism, trauma-informed care, and basic human decency. This is disgraceful. Absolutely disgraceful.

Great place they really try and help you great place to be if you have nobody in your cornerread more

Great agency that helps youth find stable housing and create long term goals. The staff are…read morepassionate and well educated. True full service agency!

From the owner: The Harbour is only state-licensed emergency shelter providing services to young women experiencing…read morehomelessness in the North/Northwest suburbs. We offer immediate shelter and crisis support, any time of the day, any day of the week 24/7.

This community outreach deserves 5 stars and beyond for the wonderful work they do. Providing food,…read moreshelter, support, clothing, housewares, and more to the homeless community in Chicago. They are so appreciative of each and every donation they receive. There is usually plenty of curbside where you can pull over to unload your car. Sometimes folks will even help you carry your donations into the center. Oh yeah, and they take donations 24 hours a day! De-clutter your home and do some good for your community today.

ZERO STARS BOOOOOOOOO TOMATOES The staff make fun of you for being homeless and go as far as to put…read moretheir hands on you while pregnant they have a million roaches and mice it stinks like sugar honey iced tea in there they are verbally abusive THEY MAKE PREGNANT WOMAN CLEAN INFESTED AREAS WOTH STRONG CHEMICALS THEY SHOULDN'T BE AROUND and if you defend yourself they twist the story kids be dirty and nasty they dirty and nasty rude just there for a check don't really want to help homeless woman and children especially latesha or whatever her name is with the glasses she's homeless as well making fun of and cussing out the homeless woman who are already going through a lot just disgusting also wanted me to fake paperwork

I've been a regular supporter of this shop for a long time, and I've always appreciated their…read moremission. However, on my most recent visit I was *shocked* to see the same used cookbooks I bought a few months ago at $10/piece are now priced at $17.50! That's a 75% increase! I understand costs rise, but this seems extremely excessive. Used books that are 10-20 years old should not cost this much. I hope the store reconsiders its pricing so it remains accessible to the community that wants to support it. In the meantime, if you're looking to purchase used books at a more affordable price, I'd recommend going to betterworldbooks.com.

We come here frequently with our kids. Always buy books from here for stockings. We've been dying…read morefor story time to come back to this location and it finally has! Saturday's at 10:30am. Hoping they add a weekday too!!! Tuesdays!!!