I'm writing this review on behalf of a Black woman I've been supporting through her housing crisis…read more What she experienced at Sarah's Circle is absolutely unacceptable, and as a white woman and advocate, I am disgusted and furious. This woman--my mentee who I've been working with--shared her experience with me, and I am alarmed and heartbroken. She walked over an hour in freezing temperatures seeking help during one of the most vulnerable moments of her life. Instead of receiving trauma-informed care, she was met with hostility, aggression, and what can only be described as racist behavior from your staff. She was yelled at, accused of being "argumentative" for simply asking questions, told she was "making the space unsafe" for self-advocating, and ultimately turned away after walking two hours round trip in the cold. Your staff refused to provide their names, made accusations about her recording them when she wasn't, and criminalized her for having legitimate safety and privacy concerns about intake procedures. As a white woman working in advocacy, I am telling you: DO BETTER. Women of color--particularly Black women--are already disproportionately affected by housing insecurity, systemic racism, and barriers to services. The LAST thing they need is to be treated with suspicion, aggression, and disrespect when seeking help. Your staff's behavior was inexcusable, and their complete lack of trauma-informed practice is dangerous. I will NEVER refer another client to Sarah's Circle. I will be actively discouraging other advocates, social workers, and community partners from doing so as well. Your organization claims to "help" vulnerable women, but you turned away someone who desperately needed support and made her feel criminalized for existing while Black. Your staff need immediate and extensive training on anti-racism, trauma-informed care, and basic human decency. This is disgraceful. Absolutely disgraceful.

Great place they really try and help you great place to be if you have nobody in your cornerread more

I was able to get a lot of things done , including purchasing the building to turn it into a single…read morefamily residence.

My name is Keshia Moaton. I have been employed with Bobby E. Wright and Healthcare Alternatives…read moreSystems for over 10 years serving our communities and supporting folks in need of housing support, substance Abuse Issues as well as MI. I also work with the Women'.s Justice Institute.. The point I am making is, I have always tried to make a difference helping others. I am system Impacted, I do struggle with a MI and I am in need of support myself! Just yesterday my employer (Bobby E. Wright) informed the employees that we will not be paid on October 31st due to financial hardships within the agency. This happened right before the first of the month when Rent is due! So, my friend and colleague Ms. Colette Payne who is the Director of the Women's Justice Institute told me about A Safe Haven having a Housing Program which is working in the same building as WJI. She explained to me the entire process, she sent me a list of acceptable documents that will be needed and she had Dyanna Winchester (WJI Employee)to escort me to the office down the hall. Dyanna Winchester gave my application to a woman named Amanda ??? who then looked up at me after reviewing all of my documents and stated "Now all you need is a crisis plan". I was confused at first, but being that I am a Certified Professional I said to her, What would that look like? Because clearly I am in crisis, if I had the answers and a plan why am I here? She went on to say " I can't submit your application without a plan as to how you will pay your rent next month". I said to her, I do not know, I am trying to work on getting this month paid so that I do not become HOMELESS AGAIN!!!!!! She said that I could bring her an Offer Letter!! I then stated for what, I am not looking for another job, I am currently employed, we are not getting paid! I provided the letter from the CEO of Bobby E. Wright along with a direct line so she could contact her. I also said to AMANDA, If I had a plan and knew what things would be looking like next month I would not need help! I also asked AMANDA Do she know for sure if she would be sitting in that chair next month submitting applications. Of course she could not answer me. She outright REFUSED to submit my application, she talked down to me as though this was my fault, also she never tried offering me other resources or anything like that. She refused to give me her supervisors name. She appeared racist and Bias to me!!! DO NOT TRUST A SAFE HAVEN EMPLOYEE AMANDA TO HELP YOU!!!!! WICKED , HEARTLESS, AND NO COMPASSION!!!!!!!!!

Great agency that helps youth find stable housing and create long term goals. The staff are…read morepassionate and well educated. True full service agency!

From the owner: The Harbour is only state-licensed emergency shelter providing services to young women experiencing…read morehomelessness in the North/Northwest suburbs. We offer immediate shelter and crisis support, any time of the day, any day of the week 24/7.

ZERO STARS BOOOOOOOOO TOMATOES The staff make fun of you for being homeless and go as far as to put…read moretheir hands on you while pregnant they have a million roaches and mice it stinks like sugar honey iced tea in there they are verbally abusive THEY MAKE PREGNANT WOMAN CLEAN INFESTED AREAS WOTH STRONG CHEMICALS THEY SHOULDN'T BE AROUND and if you defend yourself they twist the story kids be dirty and nasty they dirty and nasty rude just there for a check don't really want to help homeless woman and children especially latesha or whatever her name is with the glasses she's homeless as well making fun of and cussing out the homeless woman who are already going through a lot just disgusting also wanted me to fake paperwork

I am in need of a meal and something to eat and where to go to have it taken care of and in my…read moregoogle search it mentions this and it was open. When I called a rude lady answers the phone. I'll tell you why...I explained my needs and she asks me if I'm a client I said no. She said they only serve clients. I then told her to pass it along that the information on their listing is wrong. It should include that they only serve the homeless and to have someone to correct this so that people won't be wasting their time calling like I did today. She wanted to argue with me and tell me the listing information is correct. I hung up. People are so ignorant these days. I deal with this a lot everyday it seems

I like their intentions to help people in need and I like the interactions I've had with them…read more They are my number one choice for charities. I have donated many coats and bags of clothing and I do employee match of monetary donations. I feel the provide a quality service that adds value to people's lives and the community, in general.

You can get homeowners and a bed to lay in "bunks". Theres oatmeal for breakfast and other foods…read more You gotta wake up early and be out the door looking for a job. UPS or FedEx is close by and you can get a job there and sleep at the shelter. You can bring luggage but it will have to be checked in. Not everyone there is showered so it can stink at times. It one of the only resources for free at your disposal if your homeless.

Case Workers are ok, Operater is ok, just staff that are really really bad at their jobs. Just to…read morepreface, they threatened to put me out for drinking water and there's a rule that states you can't knock on black doors, so someone in need gets pushed aside and threatened. They threaten pretty much breathing so, if you want food and shelter and hate breathing, this is the shelter for you. Edit: they are pretty much run by incompletent staff, and they are about as useless as space matter on planet earth. Making threats and acting like no one else is allowed to make any decision. No bathroom, no water, no food after a certain time, it's run like prison.

I volunteer on Saturday at The Night Ministry stuffing stockings for the homeless. This Non-Profit…read moreOrganization is amazing. I look forward to coming out to volunteer again at this awesome organization. The team was very organize and prepared to make sure everything was running smoothly. The volunteers watched a mini video on what the organization is about and how they go out on the streets to make sure the homeless is well loved. I was impress on how much they express their dedication and compassion to the homeless. This is the type of organization I would come out and dedicate my time and support.

Do not recommend this complex for anyone to live in maintenance has gone down in the last three…read moreyears. I have heard occasionally they have bedbugs that they do not totally treat the whole building for the problem. I cannot understand how some people can pay thousand dollars for rent . and others are there free . Quality of service is very poor.

Okay, I know many people after, having a hard time looking to Good News Partners for help. Many…read morehave stayed there for 4 years or more rent-free and when they get on their feet and are asked to pay rent it's a problem with roaches, bed bugs, etc. All is not true and those who stated that they wouldn't have a dog live there. Well, guess what? He is back! So I asked what happened that you are back are you visiting? He said " no I live here" oh my! The bottom line is never judge a book by its cover or take someone else thoughts on something. For over 40 years this organization has been a huge help in Rogers Park, North of Howard St.

Love supporting this establishment not only by donating my unneeded items but also finding…read moretreasures there for myself too! Everyone is very nice and helpful at Wings! Check them out when needing to freshen up your wardrobe or needing to furnish your first apartment or new home!

This is a great place to donate/drop off unwanted lightly used home-goods, furniture, books,…read moreclothes and jewelry that you no longer use or need. They have a resale shop that then sells the items and uses the money to help a womens shelter. Great helping a very good cause. As of when I dropped off 4/2022. Donations are accepted until 3pm. If you have furniture it's best to call them first to be sure they are able to accept it.