I ordered items that needed to be installed on my car. I made the appointment for installation a little farther out than usual because of the item availability being long enough that it conflicted with a trip. The salesperson assured me that the items would be there, ready to install on the appropriate day. They were sent back because I didn't pick them up (while out of town per my previous conversation with the store). I'm not allowed to call the store, which I would have done quickly enough to have them hold the items, because they don't allow calls directly into stores. No one in customer service seemed interested in helping fix the problem that they caused. I was on the phone for over two hours with people who weren't focused on customer service at all. It was the worst customer service experience I have ever had. read more

If I could give negative stars I would but have to at least have to give one to post this. Went in to try an get my Garmin updated. I know for a fact that they can, done it before in Indiana. I'm a driver and a military veteran. The smart Ass at the customer service said they can't, or won't maybe the case. Was very rude, anyway sitting in their lot bouncing their wifi to try and do it myself. In Indy all I had to do was drop it off and came back about an hour later to pay for it and pick it up no problem. Funny the it person there said I could get it done at any best buy......SMDH read more

We came here knowing what we wanted so we didn't need a whole lot of help or have many questions but the sales guy we got was friendly, helpful and seemed knowledgeable. We came to buy my son who is leaving for college a MacBook and we left happy! read more

This Best Buy already has two strikes in my book. First, my boyfriend's phone broke and during a long drive we lost the SIM card. When he finally got the replacement we came to Best Buy to get a new SIM card since he purchased his phone at another Best Buy location even though it's a Verizon phone. We were told a SIM card would be $20 and change. Really? Any time I've ever needed a SIM card or seen someone else need one they were free! So we had to drive to an actual Verizon location, and guess what, it was $5. Second strike was yesterday. A new DVD came out this week for a second season of a popular comedy show. I went to Best Buy hoping they would have it at a low price since it was a new release. I get in and find season 1, and a price tag for the new season 2 DVD for $12.99, but no DVDs! I talked to an employee and he said they didn't receive many copies even though it was a new release, and he didn't know when they would be getting a new shipment! This is a popular show on a popular cable network, what gives? I will say that employee was very helpful and offered to help call the near by Target to see if they had any in stock. So two stars for the decent staff. read more

I would give zero stars if I could. I purchased a television from Best Buy for my wife's birthday and only 6 months later it had started having issues. Thinking I could rely on the Geek Squad, Ariana sure proved me wrong. I have never been so appalled by someone who was supposed to be helpful. Ariana arrived at our house, running my cat fluffy and my beautiful flowers in the process. I'm not sure if she even has a drivers license. Then, walking in to my home, she saw my beautiful wife and gave her the stank eye like she was jealous or something. My wife Karen, being the wonderful woman she is, offered this young lady a nice refreshing beverage. Ariana then proceeded to dump it all over our white carpet. Then, she asked to use our restroom, which I was hesitant at first due to her behavior. I should have said no. The smell that woman produced was inhuman. She should see a doctor and have a lesson on flushing toilets. I am completely disgusted and my television was never repaired. Thanks for nothing, Ariana. Get some help. read more

9 times out of 10 when I come out here they never have what I need or want what a joke this is why stores don't last in st.joe read more

Best Buy - St Joseph - Computers Near Me - Saint Joseph, Missouri

I scheduled an appointment to fix the screen on my iphone. I showed up 30 minutes early as I was planning to drop it off and pick it up later. One hour later I'm still not finished checking in If they can't check me in in a timely manner, I can't trust them to fix my phone! I made another appoint with an Apple store in Kansas City. It's a bit further to drive. Better that than need to come back due to some Bozo! read more

I came in looking for a new laptop and Audio streamer after looking around for a minute and associate seen i was visually confused and couldn't find what I was looking for. He helped me find the exact streamer I was looking for and even informed me of discounts available when it came to looking for the laptop he checked the cages and couldn't find one and then the back even to double check for me. Upon no avail this associate checked nearby stores and other best buy and finally found the exact one I was looking for and even better found a price match for me in the process to lower price even more. This associate went above and beyond with not only helping but even sparked up conversations asking me what I needed it for and everything and once I told him just light streaming maybe gaming sometimes he even offered a less expensive alternative which Would of worked exactly the way I needed too.This store was beyond helpful thank you so much associate who wished not to be named and I hope your twitch channel goes far. read more

Had an appointment at noon to get my iphone screen replaced. I showed up 15 minutes early, got checked in fast, then told me it would be done by 2pm. No problem. So I came back right at 2 and they hadn't even started it yet. They told me it would be another hour. It wouldn't have been a problem except I live 40 miles from St. Joseph, so I had to sit in my car for another hour waiting for them. After all that, my phone is fixed, it looks great, whatever. The timing was a huge issue, so if you don't live close, bring a friend or a laptop so you can go sit somewhere and hang out while you wait. read more

Great folks, great atmosphere and great price matches. Can always find what you're looking for.

This staff continues to amazing me. Very personable and very knowledgeable. I really like this best buy. Always someone helpful around.

I was glad to see Best Buy open here, my bliss was quickly squashed. Time and time again, this place has disappointed. There are usually many associates there, but it seems as though they are generally grouped up in gab sessions. I have even been argued with by their "Mac Specialist", (btw I was right after all). Just recently my wife had purchased an iPad at a discounted price online and we tried to pick it up at the store... WOW, what a scam. They were rude, and over all had an attitude like we were doing something underhanded. It disturbed my wife greatly and she stated to me that she had never felt as uncomfortable trying to spend her own money. I have passed the word along to my friends and family to stay clear. Just a major disappointment. I think a lack of true management could be to blame. read more

Nice store ,nice items ...but don't ever buy the geek squad protection plan cuz they will stel ur money ...i pay the geek squad protection On my iphone 5s for 16 !!!months that's $240 dls !!!...and the day the i need it ,they tell me they won't cover it cuz the phone wass not on 1 pice ..so then i call to cancel the geek squad protection .they keep me on the phone for 2!!!! hrs ...they keep transfering me to ther people, they transfer me to 10 !!!!!!different people and they all ask me the same questions ..so after 2 !!!hrs ..i wass finnally able to get it cancel..but i end it up whithout phone.. read more