I hired Southern Classic Roofing in the aftermath of Hurricane Helene to address damage to my roof,…read morespecifically the front slope, as outlined in my insurance adjuster's scope of work. The insurance payout for this portion of the roof was approximately $4,000. During the initial consultation, I was presented with options, and the company strongly recommended replacing the entire roof, stating they only used architectural shingles. As a first-time homeowner dealing with significant roof damage, I may have had somewhat high expectations. I opted to proceed with replacing only the damaged section as per the insurance scope, which they agreed to do for $4,000 via text. I paid a 50% deposit, and a few weeks later, on December 11, 2024, a crew arrived to perform the work. Notably, none of the individuals I had previously interacted with were present. Shortly after the crew completed the work, and based on the assumption that the agreed-upon work was completed, I paid the remaining balance. In February 2025, a subsequent windstorm resulted in shingles being blown off again. A new insurance inspection revealed significant issues: only approximately one-quarter of the roof had been replaced, and 3-tab shingles, not the architectural shingles I had assumed, were used. The adjuster also indicated improper installation. I contacted Southern Classic Roofing via email, expressing my concerns regarding the discrepancy between the work done and the agreed-upon scope and price. I emphasized feeling misled and requested a refund. A representative from Southern Classic Roofing responded, disputing the claim of improper installation. They stated that the $4,000 was used to replace the smaller section due to the need to repair underlying wood structure, a detail that was never communicated to me prior. They again recommended replacing the entire roof. I requested an itemized invoice, which was never provided. After further communication and another inspection by a representative, they agreed to return and replace the missing shingles and apply additional adhesive to other loose shingles. Nearly a month has passed, and this work has not been completed. While I appreciate the initial promptness in addressing the hurricane damage, I am ultimately dissatisfied with the quality of communication and the execution of the work. The discrepancy between the agreed-upon scope, the actual work performed, the materials used, the premature payment of the remaining balance, and the lack of transparency regarding the wood repairs has led to significant frustration. As a first time home owner, I do understand there is a learning curve, but I feel a more open line of communication would have prevented a lot of the issues I have encountered. I am now in the process of hiring another roofing contractor to replace the entire roof. My primary complaint is the lack of clear and consistent communication. I feel I was not given the necessary information to make informed decisions. I would not recommend this company.

This is the company you wish all companies were like. Prompt, fair, courteous, honest, transparent,…read morequality work (roof maintenance and pressure washing). Colby and his team did a great job, delivering everything they said they would and more. Very happy with Southern Classic's work and will look for more ways to hire them.

We needed a new roof and Alex and Lanny were recommended to us from another contractor (Moutain…read moreMen- Nathan Rice and his team that did AMAZING WORK FOR MY FAMILY). First off we had gotten a very favorable quote for a shingle roof yet with high winds we experience... we really wanted metal. These guys were 30% less ... we got what we wanted AND MOST IMPORTANTLY...kept in contact, stayed true to the contract/schedule... and CONQUERED MY BIGGEST PEEVE... do a thorough cleanup! These guys ARE the best roofers (Metal) that I've ever had the privilege of doing business with!!!

I posted a five-star review here of Asheville Roofing for a job they did on a rental house we own…read more I still think Ray and his guys did a good job, did it when they would, did it fast and at a price that was pretty (for Asheville, where everything you build or repair costs more than in Atlanta). However, when we thought were had a leak around a chimney flashing because of some bubbling on the sheetrock ceiling (turned out not to be a leak but some old wet wood, probably from the time before the new roof was put on) I could not get Ray to come out and look at it, despite many calls and texts. Ray said he warranted the job as well as having a shingle warranty, but now I'm wondering about how good those warranties are. Therefore, I am downgrading my rating to three stars.

very pleased with the job Asheville Roofing did on my moms mobile home. Turned out the roof was in…read morebad shape and they did an excellent job fixing it.

Quality work from people who are good to work with. Steve always does a great job for me. I have…read morehired him and his team for a few projects. Always very pleased.

If you want professionals who will show up promptly and get the job done, and do it well, these are…read moreyour guys! I cannot say enough about this company!

Ben came out to my cabin and was able to inspect my steep roof. He identified loose sheeting and…read morealso put temporary fixes in place. He was very professional and easy to work with. Highly recommended!

Great value and great price. Very responsive and skilled and did a great job in one day and charged…read moreexactly what they estimated. I spoke to prior clients and they have great references. Highly recommend. Also they have been in business for a while and are 3 generations of roofers.

Top notch company. WNC Roofing installed a new roof with a combo of shingle and TPO roofing system…read moreat Asheville Urological Associates. From start to finish, Sean Ross and all of his employees were very professional and courteous. I had minimal roofing knowledge in the beginning, and Sean carefully walked me through the entire process. Everything he stated happened just the way he said it would. Without hesitation, I strongly recommend WNC Roofing's services

I paid $485 (include $40 tip) for an inspection/sweep (including pictures) and didn't receive what…read moreI paid for when expected. After I followed up, I was told it would be sent within 24 hours--but that was just the start of the problems. During their service, the technician removed components from my wood stove and failed to reinstall a cotter pin that secures the front air tube. As a result, the air tube fell down while red hot during near-zero temps when we depend on the stove for heat. I burned myself trying to get it back in place while a fire was active, and I had to deal with an urgent mess at the worst possible time of year. The air tube fell on a log and rolled within inches of the glass, I contacted the company immediately with photos. The owner admitted the technician had been making "a few mistakes recently," yet the situation was downplayed. Ultimately I had to fix it myself because I couldn't wait in freezing conditions and risk further damage. Their idea of "making it right"? A $100 coupon for a future service. After the disruption and the negligence, I'm not trusting them in my home again--so a coupon is meaningless. What really sealed it: The owner's response was condescending and dismissive, telling me I "blew this way out of proportion" and that my understanding was "flawed," instead of taking accountability for a simple but critical failure to reassemble equipment correctly. I compare it to getting your tires rotated and the tech forgetting to put the lugs back on. If you value competent workmanship, urgency when something goes wrong, and professional customer service, AVOID THIS COMPANY AT ALL COSTS. I never received a call, all communication was handled via email. There was 0 accountability for the issue and to quote: "you've blown this way out of proportion" and "your understanding of how things work in a stove is flawed, but that's ok, and is typical of may consumers and that's why we're here. To help educate our valued clients"

Brad and Noah installed a new stainless steel chimney cap after pressure washing and sealing the…read morebricks. They are an experienced and professional team who work well together. Their attention to detail was evident when Brad noticed a gap in the flashing caulking which he repaired on his next trip up the scaffolding. They were diligent in respecting our property and even took time to regrade some gravel after the scaffold had been dismantled. They worked in a safe and efficient manner and closely coordinated their efforts. Brad and Noah are friendly, knowledgeable, and courteous. I am very pleased with the results and would highly recommend them.