I don't recommend this company. One tech proceeded to argue with me over our warranty when I had…read moreall the paperwork and contractual documents. They did end up covering the work and part but it took fighting, arguing and threats to get it done. Previously I did have one nice tech show up but just this one horrible experience made me want to make sure everyone knows what is possible.

I'm Sam with dnd they are kind sweet and on time please call them if u need the best of the best if…read moreu hear different, I'll tell u it's not true I love them so if u want work done great must try

polite and professional when calling in for service. we received a quick appointment. Lucas was…read moreour technician and he was friendly and professional. we were happy with our service and cost. highly recommend and will call them again for any future services. we will ask for Lucas the technician to come out again. Lucas represented himself and the company very well. Call NextAir for your HVAC services.

Recently my commode wouldn't stop running. I fiddled with the flapper recently installed by a…read moreplumber, and that didn't help. So I called the Nexair plumbing division of the company who installed my HVAC last summer. The young man came, determined it was the "fill valve" and stated the cost would be $350.00. I wrote the check knowing I was being cheated. The fill valve is a $15 part (per Home Depot). He spent 15 minutes doing the job. Also, he kept dallying wanting to stay in my house as i kept trying to lead him to the door. Later, i saw him parked outside my house AGAIN! I think he was racking up time for the outrageous charge. I contacted the company and asked for a supervisor to call me and explain the charge. I received no call. I wrote all of this and submitted to the WV attorney general. Nothing will come of it, but I'm disgusted. Senior citizens are vulnerable.

They aren't there to service you, they are there to sell you stuff. Before they even looked at my…read moreA/C, they tried to sell a filter system. Then they tried to sell me a service plan and quoted me on a whole new system. Oh yeah, THEY DID NOT FIX ANYTHING. They charged me $500 for a part that was supposedly bad, then they wanted to charge me $1500 to "braze on the new part, drain and refill the system". Three guys were there for 3 hours, AND THEY DID NOT FIX ANYTHING. So I said no and wanted a second opinion. The new service guy (just one) fixed it in less than a hour and charged $250. They are incompetent or scam artists, or both. Use at your own risk, or wallet size.

Today Nick Morlachetta and Conner Mayhorn were here to trouble shoot my outdoor lamp post light…read morewhich has not worked the entire 5 years I have lived here. They tracked down the problem and gave me options for fixing it. They both were courteous and knowledgeable. They also fixed my overhead light in my bedroom. I will always call Best Virginia for my electrical and HVAC service. Helen Haner

I rely on this company for everything. They have installed my new tankless water heater to fixing a…read moremajor leak in my basement by unclogging a French drain that had tree roots in it. Every single employee is kind, knowledgeable, and very trustworthy/professional. Their prices are fair as they are not out to gouge, but to repair the issue and establish trust for further business.

I called for plumbing assistance and within 30 mins, they were at my door, fully equipped to…read moreresolve everything. My issue was resolved professionally and I was pleased with the result.

Outstanding Service & Dedication!…read more Matt and Elijah came to my home to repair leaks in a newly installed system, including rebuilding the supply plenum and reinforcing and reattaching the supply lines. From start to finish, they were professional, courteous, polite, and incredibly conscientious about making sure everything was done correctly. They truly went the extra mile--working well after sunset to ensure the job was completed the same day. My experience with them was outstanding in every way. I would wholeheartedly recommend Matt and Elijah for any HVAC work you may need!

Ashworth heating and cooling recently installed new units in my home with numerous promises that…read morewere not delivered. I want to share my experience so you can make an informed decision about a very expensive purchase. Management Immediately told me the service call fee would come off the top of the HVAC systems price; never saw that promise. Management scheduled installation for the Monday right after the purchase which turned into Thursday, then Wednesday, no later than 9am. On Wednesday midmorning they still hadn't arrived with the units. I finally received a call from the tech who said he told the management that they had to finish a previous job and would get to my house when they could, though I was never notified. It was mentioned many times how I'd never know that the installation team were ever in the house after they finished the job. Though they did put down tarps, they were not sent vacuums or brooms to clean up the mess of taking out the very old units or installing the new ones. It was obvious they had been there. The team that was mentioned many times, as in, we'll send a team to quickly remove and installed the units quickly, was comprised of two young men. Matt was the installer and Eli never stopped lugging the heavy equipment and whatever was needed for the installs. They were both very nice, polite and worked nonstop and were certainly doing their best. The first day of installation they stayed until 9pm to try and finish the job. When they were finally ready to leave, I realized they had not been given all parts of the units were promised and I'd already paid a great deal for. Matt had left an old, 40-year-old filtering system, that no long worked, in the new unit. He didn't even know the new filtering system was not included. He said they come back another day and install the purchased filtering unit. I went to turn on the heat after they left and it didn't work. It showed an error message with a code that had to be fixed before the heat would work. Now I had no heat until that was fixed along with installing the filtering system. No one bothered to call me from Ashworth the next day, so the following day I called them to reschedule for the already paid for work to be completed and they didn't seem to know anything about it. The following week Matt and Eli came back and installed the filtering system and didn't know why the code came on. The work looked good, but I had made myself a check list to make sure everything was actually completed and checked. Matt said he had tested everything and it all worked. I had been told a couple of times that after they completed the job that someone would come check their work to make sure it was all done correctly. I never saw that person. After they left there was a gas smell in the house so I turned off the gas valve (the old one that had not been replaced with the new system). I then called a reputable plumbing and electrical company to complete the job so that my house wouldn't blow up or I'd be killed by carbon monoxide poisoning. Since the gas lines had not been tightened, there was a gas leak, so they installed new lines and a new valve. Everything was now accurately checked and tested by the plumbing and electrical company. Think twice before you buy from Ashworth Heating and Cooling.

Great service. Great people. Quick and affordable. I would definitely recommend. A pleasure to…read moredeal with

Like a lot of people right now, my air conditioner stopped working. So I asked my FB friends who…read morethey would recommend. And Scott Lucas messaged me and the called me that night and was willing to come and take a look and see what he could do. I told him to wait till morning because I knew he was already home and probably just got comfortable. So this morning he is at my house. GREAT customer service, fair pricing and prompt service. You can't go wrong with Lucas Tri-State Heating and Cooling.

My family has used Charleston Heating for many years, and have always had top-notch service. Their…read moretechnicians are knowledgeable and proficient. Betty, who manages the office, is pleasant and helpful. They will give you an estimated time when they'll be there and will call to let you know they are on the way. Unlike so many home service companies, they ACTUALLY SHOW UP when they say they will! And if I have an emergency (no AC on a 90-degree day), they do everything they can to get to me the same day. I so appreciate that. Their pricing is fair and competitive, and they are honest; they've never tried to sell me a part or a service that wasn't needed. All in all, I cannot recommend them highly enough!

First class service and installation. Very fast and saved us from the heat! Very friendly and…read morehonest, did what they promised . Very reasonable price. we will certainly use them in the future.

Tyler is always professional, prompt, and knowledgeable. We have used this service nearly 20 years…read more He values his customers. His price is reasonable compared to other companies.