Beautiful hotel at the entrance of Saint Tropez, across from the Chanel House with beautiful roof…read moretop lounge and swimming pool. They speak fluently French and English. Everyone was polite, friendly, and accommodating, and gave us free champagnes on the rooftop lounge while waiting for our room, and when we got to our rooms, it was fresh and clean. Room service was so fast, readied in 20 minutes, where we ordered truffle cod, risotto, pizza and fries. They also gave us a large basket of bread, as it is a must in France, and every condiment possible. I could have been full with just the bread basket and all the butter. Everything was fresh and delicious. Reception was fast to check us in and out, the concierge was helpful in recommending and booking a lunch at the Tahiti, after learning that we like somewhere calm and good for swimming. The hotel shuttle took us to the beach, free of charge, and on return, we didn't have our phone, so the Tahiti restaurant happily called the hotel shuttle for us, the shuttle driver also walked all the way inside the restaurent to look for us. Everything was perfect! The drivers are so well dressed and nice. It was just the 2 of us in the shuttle, felt like a private luxury experience. Also, you don't want to drive in Saint Tropez. It's a nightware and parking is impossible. I loved the hotel beach bag, and ask the receptionist for it. It was price at €20, and she just gave it to me for free. That was so nice of her.

This is my secret haven and I hesitate to share... for it's perfectly located, perfectly serviced,…read moreand everyone treats you with kindness and grace, even if you are a rude American who sometimes forgets to say, "Bonjour, Monsieur!" or "Bonjour, Mademoiselle," as you enter the lobby. Walk to all, shuttle to Pampelonne, and definitely dine at La Ponche. Hotel de Paris is perfection.

We travel often and regularly stay at luxury hotels, so we understand that premium service comes…read morewith premium pricing. Unfortunately, our experience here felt misleading and deeply disappointing. We were specifically told that our transfer price included a short lunch stop along the way. Only after the trip did we discover we were charged an additional €300 for that brief stop -- on top of an already extremely expensive transfer. The total cost for a 3 hour and 45 minute transfer was €975. To put that into perspective, during this same trip we booked three separate 8-hour private tours with private drivers through other 5-star hotels in France, and every one of those full-day experiences cost less than this transfer. Beyond the billing issues, we also dealt with multiple contradictory explanations from staff, incorrect charges, a bedroom AC that did not work properly, and a television that repeatedly malfunctioned. What was most concerning was the overall tone when these issues were raised. During our stay, we witnessed several other guests in loud disputes with hotel staff in the lobby, which suggested we were not the only ones experiencing problems. Had everything been explained honestly upfront, this review would likely not exist. We are happy to pay for excellent service. What we object to is feeling misled. Beautiful property, but the lack of transparency and professionalism completely overshadowed the experience.

Amazing dining experience! The ambiance, service and food were top notch! There was also a 4 person…read moreband going around to tables signing. Magical evening under lights!

Low quality hotel masquerading as a 5-star stay. Expect check-in no earlier than 4pm (zero…read moreexceptions), to be woken up by constant noises from the cleaning staff beginning at 8am, and for the concierge (Mohammed) to provide zero reservations for your entire stay. The room was mediocre at best, though pool and facilities were shockingly dirty. Ensure to double check your bill for incorrect charges that they try to slip by prior check out (ex. 100 EUR parking fees despite not having a car). This was easily the worst place we have stayed when visiting the south of France. We would recommend staying at a more legitimate/reputable establishment that can offer better service and a less stressful experience. Do not stay here if you expect any help with beach club reservations, as you will have to make those accommodations yourself, despite following up with Mohammed on several occasions. 1/5 dump.

My sales person at a nearby store made reservations for us and highly recommended eating here. It…read moreis down a quiet little street and I would have never known that an amazing restaurant and hotel was inside. We didn't stay in the hotel but it seems like a very cute boutique hotel. I am the pickiest eater and there were things on the menu I was a little worried I wouldn't like. Our waitress recommend some items and said I should try it because it's delicious. We ordered so many things on the menu and I tried all of it everything was so delicious. My favorite was the pasta they mix in a bowl of fresh Parmesan cheese and one of my favorite appetizers I believe was the carpaccio. I don't remember the name of everything else but everything was delicious. The ambience was so amazing and the staff was very friendly.

This is the second Airelles we've stayed at. The first one was La Bastide de Gordes. This…read moreexperience was quite different, but just as exquisite. As you make your grand entrance through the front gate, you quickly understand that you're in for an experience of a lifetime. ROOM. Please see for yourself. I've attached a few photos. Not only was the room fantastic, the view from the room and the terrace was even better. One of my favorite Airelles perks is the $500 Dyson hair dryer in the bathroom. After you've tried it once, you question how you could have used anything else on your hair. FOOD. For brunch each day, we did the buffet with at least 100 food items. What's not to love. The dining area was not only beautiful, but serene. As for dinner, all our reservations were made by the concierge before we arrived. We had one hiccup on the first night, though. When we got into the hotel's shuttle to go to dinner, our driver informed us that the restaurant was closed. We went inside to have the concierge confirm, and indeed, it was closed. The concierge quickly pivoted and got us immediate seating at the fully booked sushi restaurant onsite. It was a very lovely meal. GROUNDS. One of the big differences between the St. Tropez and Gordes hotels is the amount of property they sit on. Whereby the Gordes hotel is a palace built into the side of a mountain in the middle of town, the St. Tropez property is expansive with lots of places to explore - including the outdoor fitness center, the Padel court, the kids camp area (with a huge treehouse), the animal farm, and all the gardens. It's like a high-end adult playground. SERVICE. Exceptional throughout our visit. As expected. The two callouts are the maid service and shuttle service. Our room was always cleaned up/turned down - yet we never saw a maid or their gear in the hallways. It was like magic. And then the drivers who shuttled us to/from town in a Rolls Royce every day were friendly and informative. They wanted to make sure we made the most of our visit. Airelles truly knows how to make you feel like a queen (and king) and make the most of your vacation time. The experience is worth every penny.

One of the most beautiful hotels I have ever stayed at. The views are absolutely stunning. The…read moreservice amazing. Loved it.