We expected a little more from Hôtel Victoria given its 4-star rating, although overall our stay was fine.
The lobby and shared spaces are nice, clean, and well maintained, but the hotel as a whole didn't really give us an elevated or luxurious experience. The rooms are on the smaller side, which isn't unusual in Europe, but they did make good use of the space. There was a large closet with plenty of storage, and the bathroom had cabinets and shelving that made it easy to keep everything organized.
The bathroom itself felt pretty dated. The shower only had a half-glass partition, and unfortunately there was visible mold in some of the grout, which was disappointing.
You can definitely tell it's an older building. The walls are very thin, and we could hear neighboring doors opening and closing as well as footsteps throughout our stay. The bed was reasonably comfortable, although the pillows were a little odd--they were large and square rather than the standard rectangular pillows we're used to. On the plus side, the AC worked very well.
Service and location was easily one of the strongest parts of the hotel. Everyone we interacted with was excellent, friendly, and helpful. You were conveniently located to the beach and all of the stores/restaurants.
The most unusual part of the stay was the room key system. Instead of a key card, you're given an actual physical key, and you're expected to leave it with the front desk every time you leave the hotel and ask for it again when you return. It wasn't necessarily a major inconvenience, but it definitely felt dated and was something we weren't expecting.
Overall, the hotel was clean and functional with excellent service and good storage, but the dated bathroom, visible mold, thin walls, and older room features kept it from feeling like the 4-star experience we had anticipated. read more