I grew up in North Branch, and my son and I are back to visit for Christmas. We thought we'd try…read morethe AmericInn, and I am (very!) pleasantly surprised! It looks like they have all new carpeting throughout, updated furniture, etc. Nothing in our room, or the common areas is raggedy... much nicer than the Holiday Inn Express we stayed at the other night on the way! The staff is just plain awesome... friendly, helpful. We had some friends come to play in the pool, and while they charge a little bit for it, it's a pittance to get some swimming in when it's 26 degrees outside! The pool is good sized, and they have a changing/restroom area for outside guests. They also have a good-sized hot tub. All-in-all, this is my new go-to place to stay when we're in town.

Shockingly good! Cozy little spot right in town. Only drawback, no workout area but I guess they…read moreallow access across the street at a health club. Wasn't open when I was there. AWESOME pool for an AmericInn.

First time staying here in many years. I had avoided the hotel because it had become rundown. That…read moreis no longer the case. My room was clean, comfy, safe and it fitted my needs perfectly. Staff was very helpful. I'm not much of a breakfast fan. But I did appreciate the yogurt selection. Next time I'm in the area, I'll probably stay here.

the manager Diana at the front desk refused to give me extra trash bags and bath towels and…read moredismissed customers needs and told me that me and my sister were dirty and to by our own trash bags to clean up our mess so the cleaners didn't have to. She told us to put our loose trash outside of our room which I think is very dirty and unsanitary. She approached the conversation very disrespectful from the beginning.

Great value, We stayed at the Eagle Inn for a week and we could not have been happier. It was very…read moreclean, neat, and the beds were comfortable, but the best part was the breakfast. Tobbie is a fantastic cook, everything we had was excellent. I will be staying here again

From the owner: A cozy little "hometel" away from home! Breakfast is cooked to order 6am-12pm. free room service,…read morewireless internet,cable TV,dvd's,games,air conditioning. Entire home reservations for your private parties. Flexible check in/out. smoke free, pet friendly, extended stay discounts,shuttle service to Grand Casino Hinckley.

Unfortunately, we didn't have a chance to meet the owner of this B & B, not sure if it would have…read moremade a difference in our experience or not. She was pleasant and friendly over the phone when I made our room reservation. I will say most of the B & B's I've enjoyed, was partially because we had a chance to get to know the owners a bit and see how passionate they were about making a great B & B experience for everyone who stayed with them. So, maybe I've just been spoiled a bit by the extent of the services and amenities others offer, but that's my comparison. What this place does have going for it, is it's location. However depending on where your room is, you'll hear the traffic noise as this is located on a busy street. Also, the fact that there isn't really much else around lodging accommodations limits your choices for this area. There is private parking for guests. The room was clean and comfortable. It was lacking the extra little touches that many travelers have come to appreciate from bed & breakfast operators-shampoo, blower dryer, complementary water or soda, glassware or plasticware instead of dixie cups in the room. Self service coffee, tea and microwave popcorn was available in the dining area. For the price of the rooms, the little extra touches might have helped.

A very pleasant stay, and I am not a fan of B&B's because I have to, you know... socialize, and I…read moream not an extrovert. But hey, our hosts were relaxed and friendly, and the folks we sat down with to breakfast had fun stories to tell. The rooms are idiosyncratic but charming. The bathrooms: just idiosyncratic, but they worked. Breakfasts on the weekends were more elaborate and tasty, and on weekdays simpler but adequate. I get the feeling this may vary with the number of guests. The Birdhouse is on a "busy" intersection which is no big deal because Excelsior is a pretty quiet little town; and a charming one. You are a walk away from good shops and restaurants. You are a very short walk from Lake Minnetonka and its activities. The Porch and grounds are delightful. If you get the right weather for it, lazing outside could be a delicious experience, with an elevated view of the neighborhood. Of course, getting bearable weather (not too many mosquitoes, not too much heat and humidity, not 5 degrees below zero, can take scheduling and luck. In the winter, I imagine the large parlor would be very inviting. So a point off for the various weird bathrooms, which were all functional but awkward, but all in all, I will be staying there again, the next time I visit relatives.

We stayed the weekend at The Holiday Inn Otsego mainly for the water park we booked a 2 room suite…read morewith 2 queen beds and living room area with couch chair, tv, desk, microwave and mini fridge It was great having the 2 rooms after putting the grandchild to bed. We got vouchers for free meals for kids first morning we had the Eggs Benedict with their breakfast potatoes which were delicious and they gave me extra hollandaise sauce but it wasn't needed. We ordered pizza from the pub n grub in the water park it was huge and very good, only took 20 minutes too. They have a lot on their food menu in park including adult beverages. The water parkway great, surprised with all the bad reviews, there was always warm towels from the drier for use. Hot tub was huge and plenty of tables and floats for going down the slide and lazey river. Lifeguards seemed attentive and reasonable only blew their whistles when they had to. Water was perfect temperature other parks we have been to it was too cold. No complaints at all with anything. Everyone we dealt with was very kind and helpful, they even offer underground heated parking which was great since we were in the middle of a snow storm. Will for sure go back! only complaint was part of the time there was only 1 working elevator, and our couch could use replacing in the room. Everything A+

We have been here a few times, and we only kept going back because of the water park (which is…read moregreat). Stayed on May 24th for my son's birthday party, and the room was not good. We had a very expensive suite, and I did not get my money's worth. The room was dark, fridge was not clean, and I found girls' swim bottoms (2 pair) in one drawer in a dresser and food in the nightstand. Obviously, room had not been properly cleaned. Another recent stay brought constant noise all through the night from the people above us; I called the front desk a few times and nothing was done. Will not stay at the hotel again; water park, probably - hotel, no.

OMG, my wife treated me to birthday by having us stay here this weekend. Well, this place really…read morefeels like a real B&B. We stayed at Rittenhouse Inn last year for her birthday and it was nice. But, this place feels like home away from home with the nice touches of a warm welcome. We left our house after work so got here around 5:30PM on a Friday. Elaine had Sandy greet us and she was most welcoming with pamphlets of things to do. She prepared a local wine and cheese/grape platter while we decided for dinner. Plus, there was a bubbly mango sparkling bottle drink too for my birthday. In our room, she had some of Elaine's chocolate brownies ready for us as well. We ended up going to Swensons' Lake House restaurant only a couple blocks away. It was the best decision and recommendation from Sandy. Afterwards, we got the wine and cheese/grape platter from the fridge to relax in the gazebo. It was a nice a private area which we could enjoy the sunset. It was only the 2 of us in the house so it was nice to have some privacy with the house to ourselves. We woke up in the middle of the night and decided to enjoy some treats in the common area upstairs. We helped ourselves to some crackers and hot cider from Kuerig that Sandy showed us earlier. In the morning, we woke up and Sandy prepared our breakfast. We took a short walk around the lake and then to the church and back. Sandy was ready and served us a 3-4 meal breakfast. It started with a vanilla Greek yogurt parfait with cantaloupe, strawberries, and banana. Next, we had sausage with Havarti eggs and dill which was fantastic with some English muffins and homemade jam. Last, we had a bread pudding with whipped cream and chocolate chips. We finally got some great recommendations for hiking and checked out with Sandy. We enjoyed the wine so much that we visited WineHaven to pick up another bottle of the Stinger honey wine. Also, we picked up some of that local cheese down the road at Eichen that Sandy had for us when we arrived.

I loved this place!!! It was a great choice to go there instead of a hotel when traveling home to…read moreMinnesota. I can't wait to go again!!! My boyfriend and I love to travel but have never stayed in a bed and breakfast... Now we are hooked!!! It's adorable and the sweet lady that owns it is just amazing and sweet. Honest and good hearted.

It's about an hour drive for me to get there, which I like. It's smaller and I can find my wife…read moreeasier when I'm looking for her. We can smoke there which is nice. I hope they don't change that. We haven't tried the hotel yet, or the restaurant. I'm pretty easy to please. Overall a pretty good experience.

I tried to buy some cigarettes from the self service machine, and not only was it $12, buy I used…read moreEXACT change. A $10 and 2 singles, and had to wait 20 minutes for some punk named Brian to come down and tell me he "saw the tape, and I didn't put ANY money into the machine" but meanwhile two nice little old ladies had come forth and told him they SAW me put money in, and this ignorant @$$hole quick replies with "THE CAMERAS DONT LIE!" So idk what kinda shotty place that punks running, but two custodial members got pissed about how this dude treated his customers and quit. So BRIAN, i hope you read this about the LIE you told me and the two other players, and how your staff quit on the spot.

I have been to 35 countries stayed at countless amazing hotels.. And I cannot stress this enough. I…read moremet a young man tonight named Cody Broeckelman. As I checked in late, cody was the most helpful and most considerate employee of any hotel I have ever been a part of. I hope everybody that stays at this hotel gets to experience the five star service that he provided to me and my family .

The two workers at check in couldn't figure out how to process a simple gift card (it took 15…read moreminutes to figure it out), all while my family sat outside waiting for me to check in. The room has random paint splotches, a VERY uncomfortable pull up "bed" as a sofa bed and the stick on flooring is peeling by the bathroom. We definitely will not be back and are disappointed by the service or lack of and the room is below our standards for Best Western+

Phenominal Place! This is one of those rare moments when a five star rating is not enough. It…read morewould rate it so much higher than many of my other five stars because of the unbelieable hosts, delicious breakfast, clean rooms, super comfortable bedding, and breathtaking rooms. Unbelievable! This place is well worth the price. The private bathrooms are spectacular. Between the eucalyptus steam shower with a myriad of water features and the jacuzzi type soaking tub, we could barely tear ourselves away from our personal spa time to go to dinner. We love the fact they have no tv's in the rooms but an awesome speaker/disc system for music of your choice and a refrigerator full of drinks. They had snacks available upon our check in and I would highly recommend the freshly baked chocolate chip cookies for an additional $5 - YUM! The best part of our moring was the delicious breakfast served right to your room. OH My! We loved our breakfast (see picture) and the homemade scones were SO good. We came here to celebrate our 29th Anniversary in February and we weill be back for a summer visit and of course, many more anniversaries. This place made our anniversary special. Thank you Tom and Sandy.

I only need to say one five star thing. THEY SERVE ICE CREAM with breakfast!…read more Well, we've only stayed in five or six bed and breakfasts (mostly in Maine or New Hampshire) but this is (without a doubt) our favorite. The Mansion is beautiful, a real mix of old and new.. so you get history.. but still really nice bathrooms and big bedrooms It's about three blocks further than the other highly rated one in town and well worth the extra travel. We were greeted by our gracious hosts, Tom and Sandy. We made it just in time for the afternoon snack.. you know.. wine, cheese etc... with time to enjoy the large veranda. In fact, we were there for three nights and made extensive use of the veranda.. at breakfast, in the afternoon and in the evening. Tom and Sandy are good about seating you with people that are a good match.. or if you prefer.. alone.. there is plenty of space. You can even have food delivered to your room. We played croquet on the grounds (yes, they have ample parking, gorgeous landscaping, a fountain and a place to play croquet) it was fun, but when my wife kept beating me I decided it was time to try something else. (I grew up in the city, what do I know about croquet?) Back to the breakfast thing.. one day the whole area suffered a power outage so they fired up the grill and cooked us our breakfast. No big deal, it was excellent. We stayed in the Joseph room, but were able to view all except one and they were all very nice. We had a King sized bed (super comfortable) and an oversized bathroom.. a big tub with jets and a shower that I needed the instructions (laminated) to use.. so many sprayers. As we spoke with the other guests.. we were all in agreement that this is a really remarkable Bed and Breakfast. Tom and Sandy's labor of love really shines. A great value.