What great service! I'm a college admissions professional and two years in a row have hosted a college access event in the conference room. The folks at the Best Western are kind, responsive and helpful. If you're looking for a venue to host a meeting in Western Maine. Look no further. read more

We came into town to surprise a family member for their birthday. The staff was kind to video tape him coming around the corner for the surprise. They lets us eat cake and take out in the lobby. The next day they helped us plan our trip to New Hampshire. Next level customer service. The rooms were clean and the breakfast was fresh. Definitely recommend if you are in the area! read more

Brand new place!!! Looks great!! All staff is fantastic,, especially Sarah at breakfast. Rooms are nice, place is nice Gas station/ limited food drink. The power plant/ waterfalls across the street, fantastic to just set there and watch!! Rumford house of pizza a couple blocks away fantastic food, not just pizza read more

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My boyfriend and I were in the area, so we decided to get a hotel and noticed this one was fairly new. I believe he spend around $200 for one night for a king sized 3rd floor bedroom. Right from check in, staff was kind, personal, and efficient. We went to our room and we were amazed by the cleanliness and perfection of how everything was placed. We went and enjoyed the saltwater pool (open 6:00am-10:00pm) and we rinsed off in the provided shower before entering the pool. The pool is heated, goes to only 5 ft deep, and has handicapped accessibility. They also had a fitness room (open 6:00am-10:00pm) that we did not use, but seemed clean and had a good amount of machine options. When we went to bed, we noticed the mattress was very firm and uncomfortable, but that is the only complaint that I have. We went down to the breakfast area this morning, and was greeted happily by another member of the staff. They had quite a few breakfast options, like waffles, multiple types of cereal, multiple types of juice, bagels, DIY parfaits, Canadian bacon, and much more. As we sat to eat, Staff kept making small talk with us, which was quite nice to wake up to being greeted in such a lively, sunshiny attitude. It's also nice that it's in the heart of Rumford, next to a gas station, has electric vehicle charging stations, etc. this hotel definitely cares about its guests, you can rent cribs and cots for your stay, and it's extremely accessible to people with different types of handicaps or disabilities. Overall, Best Western (Rumford) definitely is one to check out, I really enjoyed staying here! read more

The Best Western Plus in Rumford has been open for nearly a year now and I stayed for the first time March 7th-9th, 2023. My first night, I used points, and stayed on the first floor, and the second night I paid and stayed on the third floor. The hotel definitely stands out when you're driving down Route 2; it's basically right alongside the road. Despite that, it was a very quiet stay and traffic noise, at least from my rooms, was nonexistent. The lobby area is welcoming and bright. Very pleasant and friendly front desk staff, and the lady who managed breakfast (I believe her name was Sarah?) was super friendly and greeted me with a smile and a 'how are you' when I went to breakfast. I really appreciated the kindness. As this is a new hotel, it is super clean and modern. The lobby is nice; besides the front desk it has a sundry shop with snacks and drinks for purchase. However, it is pretty limited so the gas station directly next door may be your best bet for snacks. There is a large dining area and the continental breakfast room, as well as a TV lounge area with informational brochures. Amenities include free, fast WiFi, free continental breakfast (with hot food options too!), an indoor heated pool, seasonal outdoor fire pit, fitness center, and business center. I enjoyed the eggs and sausage, as well as the variety of danishes, donuts, and yogurts for breakfast. Breakfast is served from 6:00 am to 10:00 am, which is a perfect length of time for those who may sleep in. The pool was lovely. Bright and open space with a 5 foot maximum depth, so it's not too deep for most people. Pool room has a shower (with warm water, too) to rinse off before you enter the pool. It's treated saltwater so it felt much better on the skin than chlorinated water like other pools. I used the fitness center as well. It has a couple of bike machines, a treadmill, weights, weight balls, exercise mats and a bench press/seat thing. They're all new machines so I got a good workout in with no technical issues. Both the pool and fitness center are open 6:00 am to 10:00 pm. Now, for the room...I stayed on the first floor in a handicapped accessible room for my first night. It was large and spacious, and the shower in the bathroom had an accessible seat and two shower heads. That was nice on me after a long day driving. Basic rooms either contain two queens or one king; I'm not sure about the suites. I moved to the third floor for my second night. I enjoyed the third floor (top level) much more. The room was bright and had a closet, a mini-fridge, coffee maker, microwave, flatscreen TV, a work desk, and some USB outlets in the lamps. Bathroom was a bathroom, but housekeeping made a little rose out of the end of toilet paper, a very sweet touch! Some rooms have showers only, and some have bathtub/shower combos, so make sure you get a room with your preference. Another great feature of the room was the room darkening window shade. The window had the typical light filtering clear curtains, but then there was a roll down window shade which you pulled down or up with a beaded string (not one of those that sometimes flips itself back up). I like hotel curtains, but they don't work nearly as well as that shade did. There's always a bit of light creeping in, but it worked nearly 100%. Note, be careful! The coffee maker will get extremely hot when brewing and after, and the coffee itself will be scalding. Obviously this is a standard of all coffee makers and coffee, but just be careful: I burnt myself. If you need anything, the front desk will certainly help you. The location is right near downtown Rumford if you need food or anything else, and just a short walk from the scenic river falls. The hotel is clean, amenities plentiful for the location, staff very friendly and helpful, and the price is reasonable, considering it's the only big hotel around the Rumford area. I would definitely recommend a stay at Best Western Plus in Rumford. You'll enjoy it! read more

Best Western Plus Rumford Falls - The bright and well-stocked breakfast area. - Hotels Near Me - Rumford, Maine