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    Best Western Troy Hotel

    1.9 (11 reviews)
    Open Open 24 hours

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    Something Sticky on bedside table.
    Donavon W.

    Sadly my job got this hotel, so I can't really change it at the moment. It's horrible to say the least. Room stinks, looks like nothing was wiped down either. Not gonna bore you all with details. Just DONT BOOK HERE.

    Hole in ceiling where there used to be a fire sprinkler.  Apparently they had a fire and didn't replace the head.  Illegal??
    Elizabeth D.

    I give this hotel a zero. I traveled from Atlanta to Troy for a funeral so emotions were already on high. I was greeted with here's your key, you're on the 3rd floor. I asked if my 2nd room was close or connected with the 1st and was told no they're on opposite ends of the property. I wouldn't have been upset except that I specifically called that hotel and was told the suites were across the hall from each other. So I asked if we could change to adjoining rooms that were doubles with a sofa or something and was told that if I had asked for that earlier....ugh. Then when I got to the room it smelled and had a hole in the ceiling. I tried to call the front desk on the phone and the phone had no dial tone. The manager came to my room and told me that this room wasn't ready to rent and they hadn't had phones for years. Years?? How would someone call for assistance? 911? Just awful. He told me to talk to the owner in the morning and he would relay my concerns to the incoming manager. The next morning (because they were supposed to give me another room), I went to the manager. She had no idea of what I was talking about so I told her to contact the night Mgr and figure it out. I had a funeral to attend and I would be back later for the solution. When we returned the problem had not been addressed. When I asked for the manager (Ashley), the front desk clerk (Ash) refused initially. I just walked away. My nephew stayed behind and heard Ash call me a bitch to Ashley. So I came back down and told them how unprofessional and I would like the number to corporate. Ashley threatened me saying if I complained that I would be thrown out of the hotel, put on a "no rent" list and arrested if I stepped foot on the property again. So I called corporate. I was thrown out, but I don't care because I will never darken the doors of such a poorly run and maintenanced hotel again. I guess this is how the owners Sadi and DeeDee afford such nice cars (they're the owners). Just sad.

    This place is nasty ! Hair all over the hair dryer the bathroom hasn't been cleaned at all!

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    Super 8 by Wyndham Troy IL/St. Louis Area

    Super 8 by Wyndham Troy IL/St. Louis Area

    3.5
    (22 reviews)
    $$

    We were once again met with an overwhelming scent of weed upon arrival inside, with nothing outside…read morethe door. The sight of us must encouragea few hits... honestly, people, we aren'tthat bad to deal with. Check-in was quick & easy. We were given room 103, ground floor, by the rear exit. This is a favorite door to allow to slam & a gathering spot for smokers or all sorts, meaning that door slammed regularly- day & night. We hooked up a sound machine & that countered the noise enough to sleep well. The bed appeared new & it was comfortable. The pillows were balled tightly in the case, so, if you like flatter or more flexible pillow, just loosen the case. The room was adequately cleaned. We did find an apple watch & charger still there. It appeared to have fallen/ been knocked under the bedside table, which we moved closer to the bed & boom- there it was. Temperature control, water pressure & water temps were all good. The fridge was COLD- not cool, COLD. At roughly $60/ni, we were pleased with the room. They also charged the card correctly, with the room charge as a hard charge & the incidentals on a separate hold, which is nice. Breakfast here was a waffle maker, boiled eggs, yogurts, assorted breads, hot/cold cereal & hostess donut packs. On the weekday, there was also fruit.

    Can't beat the price. The room was clean and the art work is always pleasant at Super 8 properties…read more There was a slight odor of weed upon entry but no odors in the room itself. The breakfast is basically a quick start with having only minimal food options. Hard boiled eggs, yogurt, bread, packs of little powered sugar and chocolate donuts, cereal and 1 waffle griddle. I did find an Apple watch in the room while moving back an end table by the bed. Hopefully the watch finds its owner. I do wish the bed had regular sized pillows. There was only 3 small pillows on the bed. The end tables had plenty of power outlets and usb ports.

    Loyalty Inn Maryville

    Loyalty Inn Maryville

    3.0
    (1 review)

    I'm giving this location three stars because of the warmth and hospitality of the staff and the…read moregenuinely nice family that owns this location. Everything else was a little scant. Driving up to this location, I was shocked. I've probably driven by here hundreds of times, but I've never stayed here. The property is not well lit at night, but it is Maryville so it is quiet. Walking into the main "lobby" to check-in I was greeted by this nice older gentlemen and the strong smell of dinner cooking. It was curry, which I love. I learned from the gentleman that this is not only a local, family owned establishment, but that the family lives upstairs! It was nice to chat with them as I checked in. The room I reserved was a single king bed, and a smoke free room. As soon as I opened the door, the smell of must and cigarettes hit me strongly. I bought one of those odor absorbent air fresheners to help. Regardless of that smell, the room was quite clean, albeit cheaply made. The bed was comfortable enough. The room didn't come with any amenities. There is no gym, no pool, no bar, and no breakfast (continental or otherwise.) However, they do allow people travelling with pets. There are TONS of different improvements I'd like to see at this location, including some basic aesthetics. If all you're looking for is a quiet place to lay your head at night, then this might be the place. Forewarn, I did feel the stay is a bit overpriced in comparison to similar motels. You can pay less for something like Motel 6. Some suggestions I have for this Inn, which I desperately hope will begin to thrive, are as follows. Offer breakfast! Whether you decide to do a standard continental breakfast buffet, offer pastries and fruit, or make some homemade food from family recipes, offering a morning snack is nice touch for your guests! A smoke free room should be as such. Make sure those rooms do not smell, as smell indicates the residue from tobacco hasn't really left. Redecorating! Your lobby is not welcoming. Some matching furniture, design, repainting, etc. Basic improvements in the rooms.

    Best Western Troy Hotel - hotels - Updated June 2026

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