Still 4-stars. Stayed fall 2021, COVID protocol in place. They still serve breakfast every day and…read moreit is decent quality. Staff does a good job keeping dining area clean. Room was clean and good like last time. Mask wearing was not mandatory. Most staff did not wear masks so if that bothers you make sure you have your own. WiFi works good Nov 2025 update - stayed again for first time in a while. Rooms were ok clean. We had 2 adjoining rooms. One of the sofas had glitter all over it. Shower water pressure was kind of low. They don't have HBO or Showtime anymore. Seems like all the movie channels are gone. Everything else was adequate. Breakfast was ok. Staff was pleasant.

Kind of disappointed…read more.. While the hotel was in really good shape and the rooms were nice. We usually stay at a different hotel when we visit the Detroit area, but we decided to stay somewhere different. As a frequent traveler, I have spent my fair share of time in hotels, so I am not being overly critical in this review... The staff really does not police the hotel - which means that there are out of control kids running the halls after the pool closed, people smoking cannabis in the outside areas, and half dressed kids touching everything at the breakfast buffet. There are a lot of other hotels in the area that might not be as out of control.

The staff was very welcoming and informative. Being Deaf, I was texted to let me know if everything…read morewas good and to reach out if I had any issues. The room was clean with minimal issues, and I can say that after using a black light on the bed, couch, and chair. As for the patrons, well, most were workers like construction and utility workers, two young lawyers, and one person going to an interview for Ford Motor Manufacturing. So, I knew there wouldn't be any ruckus, that was until the weekend arrived and things turned for the worse. At least 6-8 people were going in and out of each room, their kids playing chase during breakfast, the overwhelming smell of reefer, running up and down the hallway, and throwing bedding, towels, and their trash into the hallway. What makes things worse is that throwing bedding, towels, and trash out into the hallway after midnight on a Saturday means cleaning personnel are off Sunday, so the bedding, towels, and trash will remain until Monday. Next, Steve B told me that the most bizarre and repulsive encounter was when Bonquisha's little sister took off with her panties running in the lobby. Don't ask me why Bonquisha was in the pool without them, or how her little sister obtained them, but it was weird and disgusting. Later, Grant R. mentioned that it was impossible to use the pool with eight kids jumping and splashing water. He mentioned that one of the teens brought their large room towels down to the pool area. He saw hotel staff having to gather them to wash because they went through so many. Luckily, my only encounter was when I was getting off the elevator, when the doors opened, two adult females and eight kids blocked my exit. They started cramming into the elevator with me still on. Oblivious to proper etiquette, not like that's an astonishment at this point. Again, let me be clear, this isn't a hotel issue, but more of a clientele issue. The above-mentioned is typical at Baymont, Motel 6, and Super 8, but not at a Hilton chain, no, not even at a Hampton Inn.

This hotel is a solid 3.5 stars but I can't give a half star here so I chose to round down due to…read moreour overall experience. The pros: good location, decent hot breakfast. The cons: SO LOUD, no housekeeping. We were here for over a week and housekeeping only came ONCE and that was only because we complained that we had no more towels. There is a sign in the bathroom that states housekeeping comes every other day, but that simply was not true. We checked in on a Friday, and checked out the following Saturday (8 nights total). Housekeeping only came in on Tuesday (again, after we told the front desk that they hadn't done at all and we were out of clean towels - family of 3 staying in the room). They never came again, despite us leaving the room by 11 (at the latest), and turning on the "make up room" light. It was also super loud - I could hear the traffic outside all night and day, and the folks around us sounded like they were in the room with us. Very thin walls. I will say the young woman at the front desk was very polite and asked multiple times if she could do anything to make the stay more pleasant, but there were no rooms available closer to the west side of the building (away from the traffic on VanDyke) so unfortunately we were stuck. Oh and the TRAIN that runs near the hotel at 1:00AM was also super pleasant - blaring horns and whistles in the middle of the night. I will also note that literally every evening when we returned, there were people directly outside the hotel entrance smoking (multiple things). Not great to walk our young daughter through a cloud of smoke (again, multiple kinds of smoke). I feel the hotel should enforce their policy of no smoking within a certain distance from the door. Overall it wasn't the worst hotel stay ever, but certainly not great.

While the hotel feels overall safe and secure, the parking lot well lit, the beds themselves…read morecomfortable, and the linens and towels super clean and fresh, I can't say much else positive about this budget hotel. The rooms truly felt gross. Every hallway, every public space, and even the room had various peculiar odors and overall felt damp and unclean. We saw mold spores on the bathroom vents, old water spots on the bathroom ceiling, sticky carpets in the rooms... the list goes on. It'll do in a pinch, but I would suggest looking elsewhere if you want to get a good night's rest somewhere and if you value cleanliness.

I stayed here on a project in Warren for about a month…read more Rooms are spacious with kitchenette Air is cold and water is hot and plenty of tv channels to watch Staff is nice and helpful

I came in town for a concert and to enjoy time with my girlfriend.. it was an overnight trip so…read moreafter departing and headed back home i notice my watch box was missing from my bag. At that point i called the hotel talk to the front desk and ask them were my watches return to the lost and found. They claim nothing was there, and i even had an AirTag in my watch box that stated that my watches or AirTag was still at the hotel.. i talked to the GM and as he promised he would give me a callback regarding if they were found or not. He claim he will talk to the housekeeper that cleaned the room right after we left but still haven't received a call whatsoever. I'm extremely disappointed in how this was handled and will never stay here again. These watches was sentimental to me because the total value lost was close to 2k. The next day i seen that the location for my AirPod was not found. To see that the hotel hasn't reached out to me at all, expressing the loss of items i find disturbing.. i will not recommend this hotel ever again.

My room was clean, and the front desk employees were friendly and helpful…read more Breakfast was typical Holiday Inn Express, but everything was kept clean and fresh. Good location just off the highway.

This hotel is beautifully crafted. Excellent staff, conveniently located- attached to a new Detroit…read moreclassic Zalman's. Selfie friendly is an understatement, and the art/feel is perfectly curated. Excellent job. #kingsley

Thank you Heather for all your input, time and expertise in helping us with planning out our event…read more You went over and above with everything and wanted again to Thank you. Ron and Wendy.

Worst hotel ever!!! Management is horrible, unprofessional & ghetto!! They will throw u out and…read morethreaten to call the police on u just to avoid doing their jobs. Even if you've done absolutely nothing wrong. Myself and 2 co workers were staying at this hotel. 1 week before I even arrived I requested to get info on a long term stay discount or a corporate discount for us bc we would be staying there for the next 3 mths for work. After staying there for 1 week and all of us being told they would get back to us and never did, I called and talked to the general manager bc our rooms were due and it was almost $100 higher than the 1st week we stayed there. The general manager was so rude and unprofessional. She cut me off multiple times and tried to make it seem as if we weren't going to pay or stay for the agreed upon time frame. Although this was rude- I disregarded it and let my boss secure the corporate rate. While that was in progress, I got a notification on my camera. A women entered my room and was trying to take out my trash. ( Which was empty) So I called the hotel and politely sd I have a do not disturb sign on my door and I don't need housekeeping. So moving forward can u guys make sure that no one is entering my room if I'm not there. The most ghetto, rachet, I hate my job type of woman proceeded to yell at me as if I'd assaulted her child or something. She was completely unprofessionally and told me that if I didn't want anyone in my room I could leave their hotel bc it was their property and that she didn't care about my "little camera". I politely explained to her that I didn't want to cause any issues and that I just didn't want anyone in my room without me being present. She then threatened to call the police on me and told me I have 1 hour to come remove my belongings. This was extremely an overuse of authority considering I never raised my voice, got rude, was disrespectful, or cursed, despite her being so rude to me. So I had to leave work and go and move my stuff out of the hotel and find another place on a whim all bc these 2 incompetent, unprofessional, emotionally unstable woman don't know how to properly communicate, provide any type of decent customer service or just be decent human beings. I've stayed in hotels all across the country and this was by FAR my worst experience EVER!!!

We stayed here for one night, and while the price was affordable, the service reflected it. The…read morecheck-in experience was disappointing -- no greeting, no directions to the room, and an unprofessional attitude from the front desk associate. When I requested a fresh set of sheets for my newborn, I was met with confusion and attitude, as if my request was unreasonable. The sheets I received didn't feel clean, which only added to my discomfort. The hotel itself is okay for a quick overnight stay, but there were noticeable issues. The hallways smelled strongly of weed (understandable given it's a common issue in many areas) and the walls had visible stains, like coffee splashes. Checkout was unremarkable -- the front desk associate was indifferent. Having worked in hospitality for five years, I know that the guest experience begins at check-in, not once they reach their room. Unfortunately, this hotel didn't meet that standard. If you're looking for a budget-friendly place to sleep, it gets the job done. But if service and cleanliness matter to you, you may want to spend a little more for a better experience.

I don't think anybody should stay in this motel. It's garbage I booked through Booking.com…read more Pictures looked very good and when you see this in person, you will puke. I don't have a choice otherwise I would not give any star and the other thing is you can't even talk to anybody at Booking.com. It's their fault.

This motel has to be the absolute most disgusting place I've ever booked in my life. Red Roof Inn…read moreused to be a fairly clean, nice and updated establishment however it's has gone to crap. This place had roaches, linens had human liquid stains, floors were nasty and dirty, unswept, the drawers were missing from dresser, dresser tops were soiled and on top of it all the toilet overflowed. I have pictures to add hoser I don't see where to post. After explaining everything to the manger his only concern was that I mopped the floor with his towels..... HE DANGLED MY DEPOSIT OVER MY HEAD AS IF I DID SOMETHING WRONG ALL BECAUSE I REPORTED HIS MOTEL. I will definitely be calling the health board after typing this. THAT PLACE MEED TO BE SHUT DOWN! NOW!!!!'

This hotel was not far from downtown Detroit had complimentary breakfast and free parking. Two…read moreseparate charges for deposit

I would not recommend this property based on my recent experience. We had three rooms reserved for…read morea business stay and chose this hotel expecting the level of cleanliness, safety, and professionalism typically associated with the Marriott brand. Unfortunately, the conditions fell far short. The hallways were dirty, with worn and stained carpeting. The rooms had a strong, unpleasant odor. The tile floors were dirty, the kitchen areas had visible, crusted-on food residue, and the bathrooms were not properly cleaned. The overall condition and smell of the rooms made the stay extremely uncomfortable. In addition, during our stay, we were made aware of ongoing concerns in the area related to activity at the hotel, including frequent disturbances and police presence. This raised serious concerns about safety and the type of environment being maintained at the property. Overall, this experience was disappointing and surprising given the Marriott name. Significant improvements in cleanliness, maintenance, and oversight are needed before I would consider staying here again.

As per usual, The Avid Hotel (Warren, Mi) did not dissapoint! My stay was extremely comfortable…read more My room (101) was extremely clean, the 24 hour coffee station is awesome and the staff is stellar! It was great to see front desk agent; Brandon again. He provided, kind, proffessional and efficient service throughout my stay...obliging my various requests (including holding my luggage, charging items to my room etc). It was very much appreciated!!! It was also great to see Mitchell again. Much like my previous stay, he was very empathetic regarding the circumstances of my visit. He inquired about my dad (who was hospitalized, during my last visit). Unfortunately, this time, I was there for his funeral. Mitchell offered heartfelt condolences. Thank you!!! A pretty housekeeper; Jammie- smiled & greeted me, each time I passed her in the hall. Since I requested no housekeeping service in my room, whenever she saw me, she kindly offered trash bags, towels or anything I might need. Please give her my thanks!!! She had no idea my heart was broken, but was a much needed ray of sunshine. Thank you to the entire staff. I'll see you all again, in a few months. -Eureka Lewis

This is more a 3 but I'm hoping the manager or chain recognizes this and acts accordingly at which…read morepoint I will change the rating to a three, again, because of the staff. All hotel staff were friendly and engaged in taking care of us. This has more to do with building management. In our first room, the shower door may not have been setup correctly or more accurately the door and shower curb weren't keeping water in. The curb should have a slight grade or lip so any water which gets past, comes back into the shower area and or a sweep / seal on the door. The grade shouldn't be so large to prevent opening the door but if anyone has installed one of those shower doors recently, they know the hinge is designed to raise the door as it opens. This isn't just to be fancy, it is because there should be a grade or a lip that it needs to clear. Older doors didn't have those hinges so you would or could use a sweep/seal at the bottom of the door and place it a height where the door can open. Anyway, a lot of water came out on the bathroom floor and we weren't the first, I inspected it and saw mold and mildew where the floor tile meets the shower curb. That says this problem has been going on for a while but the hotel staff did what they could. Normally people place a hand towel by the door and that works well enough for any water that doesn't get captured by the sweep / seal or fall back to drainage by grade / lip. In this instance there was so much water coming through that our hand towel was soaked and the bathroom floor, not the shower floor, still had water pooling. Either way, she took note of everything I was explaining. I did mention the room was kept clean enough but if no one points this out, it can become a larger issue later. It may already be an issue but they'd need someone to inspect it eventually. Hopefully sooner rather than later. This room was on a higher floor so not good for people below over time. The hotel clerk mentioned there was a lot going on but luckily the hotel had one room open up but it was different. The hotel clerk was interested in what was going on and asked me to show her and so I did. She took notes and then helped us get situated to our new room. In our new room, we got there and the HVAC fan was perpetually running but we thought it was in a cycle so thought nothing of it and headed out for the day. When we came back, after a couple hours we realized it wasn't turning off and it wasn't responding to the fan controls on the thermostat. We This did not prove to make for a comfortable sleep. We mentioned this and this time a different clerk was working and he told us that's how all of them are. I told them that's not true and pointed to our previous room having a working HVAC unit that behaved normally. The fan motor should not always be running unless you tell it to. On most thermostat's there's Off, Auto, On. If there's three options, you should have three options. If you didn't set the fan to "On" or the heat or cooling to a ridiculous unachievable setting with the fan set to "Auto", it should eventually turn off. You can force it on or off but that usually masks an underlying problem. Essentially there's a relay at the end which acts on your thermostats signal. If you want it to always run, you can jump the relay hot. If you don't want it to run, you can just pull the relay. This is just to let people know, this is not my first rodeo. Regardless, there weren't any other rooms available so we dealt with it. The hotel staff were all considerate and caring throughout. Regardless, these are issues that need resolving before we visit this location again as two for two we had rooms with issues. The hotel staff did all they could. These are issues which hotel management needs to alert building management on.

Rooms are Clean!! Carpets too, furniture a little worn, breakfast is a no go, all premade food. So…read moredon't waste money on the breakfast package. Pleasant staff, and nice atmosphere . Has a small refrig, and in the suite there is a microwave. Didn't try the pull out, the sofa needs more pillows it's a weird shape , but it will do . The restaurant near by, the Lime light is great. I like real glasses, and a private water closet.

Was staying at this hotel only because a basketball tournament and the team leader booked it. I…read morewas woke up at 12:15 am by police saying someone in the block was making too much noise and we are being removed. I had two rooms with my adult daughters 18 and 19 which had no issues in our rooms but we were escorted out by police like dead beat criminals saying if we didn't leave right away we would be arrested. I or my children had not made a sound. This is the worst experience I have ever had to be woken up and told you need to leave a place in the middle of the night. Mrs Latonya Perryman you and the other women there should be ashamed of yourselves. Or maybe you thought you were going to keep the $45,000 in room fees for free.