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    Beth Guadagnino-RE/MAX Real Estate

    5.0 (2 reviews)
    Open 8:00 am - 8:00 pm

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    DLP Realty - Pluming damage

    DLP Realty

    (54 reviews)

    Don't make an expensive mistake like we did…read more Even if this review only convinces one person to never rent with DLP, I will have saved someone from going through what we went through... Where do I begin with these people... For this being our first apartment (my boyfriend and I), DLP set a horrendous image for what apartment renting would be like. For starters, I genuinely don't understand why DLP charges a broker fee for apartment renting. This was an expense we were not expecting, but because we have never rented before, we thought it was common place. Turns out, it's not. So we felt robbed of $700. I was even told that my ' Real estate agent' found the apartment for me over the phone, when in fact, she did not. I found the apartment on Hot Pads. That was the first strike for us. After living in the apartment for maybe 2 months it turns out the apartment was infested with deer mice... we must have caught 7 or more in the few days of trying to catch them. We found they were living in our stove because thats were the majority of the mouse shit was. We reported it to DLP and they denied our maintenance request and told us it was our responsibility. After weeks of catching them and feeling hopeless, I called DLP maintenance directly and they told me no one else in the apartment has ever reported mice. I didn't believe them for a second because, after speaking to the neighbors, they had mice for years. They finally sent someone to 'correct' the problem a few weeks after we reported the issue. They really just plugged up the holes they were getting into our apartment from. Maybe 2 months after we found mice, we were sitting in our living room late at night and smelled smoke. There was a fire in the downstairs apartment. The building had to be evacuated of course and we had to wait for the fire department to take care of the fire. The next few days after, I called DLP to ask how the fore started due to fear of what caused it. I was told I would get a call back from the property management about my questions... I never received a call back... Things were pretty tame for a month about until a panel from our ceiling fell in our bathroom. A huge part of drywall fell on top of the ceiling panel and got debris everywhere. Literally parts of the ceiling that they were tying to conceal were exposed such as cracks and peeling paint that they didn't bother to fix. So every once in a while, smaller parts of the ceiling fall on our floor and we just sweep it up knowing they are not going to fix it anytime soon. Honestly, its probably a structural problem rather than a cosmetic issue. Especially since you could feel how weak the floors were when walking. Thank God we were not in the room when it fell or it would have feel on us and thank God the entire building somehow held up while we were in it. A few weeks after that, the handle on our bathtub broke and water erupted from our tub. When we went into the basement to turn the water off in our apartment, it turns our, there is no water shut off for our apartment. We had a direct line from the city. That means, we had to call the city. Now we are on the third floor, so imaging water pouring out of our tub and having no immediate way of shitting it off. DLP send a plummer out 4 times and finally fixed the tub pipping and gave us a shut off valve. That was only after i told them in not paying rent until the issue is fixed. Not our sink is leaking so I'm going to have to go through all this again. One day, during heavy rain, water leaked through our weak ceiling and water pooled in our kitchen and bathroom ceiling tiles. Not to mention the extreme leaking in the hallway right outside our apartment door. The only redeeming quality that DLP had for us was the maintenance staff we dealt with, and that is just because they were genuinely nice people. I thought DLP our backs. I could not have been more wrong. have plenty of receipts/ pictures for what we went through. I hope you read this entire review and realize DLP is not an option. You deserve to be treated like a person, not a dollar sign.

    Kelsey Elliot was a fantastic realtor during the sale of my home. Very patient and provided timely…read moreadvice and tips for the selling process. Very efficient. Would love to work with her again for my real estate needs.

    Beth Guadagnino-RE/MAX Real Estate - realestateagents - Updated July 2026

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