After an unexpected medical emergency at home, I was taken by ambulance to Beth Israel Boston. The…read morestaff in the emergency room were compassionate, caring, and professional. They provided me with the immediate care that I needed. I am grateful for all that they did for me and my family. In addition, Dr. Bethany Roy was my doctor on Farr 11. She and her staff were amazing! They helped me understand my medical conditions. They provided me with the tests I required at the time, and they set up future medical appointments. I appreciate all that they did for me.

This hospital is complete Trash. For starters no one answers the phone, secondly when they decide…read moreto answer the phone they answer the phone with just a hello. Not in the manner of Thank you for calling Beth Israel or Patient Relations no decorum what so ever. The ICU in the Finard 4 MICU/SICU are beyond horrible. Half the time the nurses and doctors are standing around texting and looking and watching Netflix videos and shopping online instead of dealing with patients. Dr Nicholas Nassikas is the worst one of all. I seriously think he and nurse Katie delayed treatment for and aunt and cause great harm before her death.

I have worked with Dr. McCarty twice, and he was highly competent, unintimidating, and…read morecompassionate. His staff is fantastic, too. Oh, and he has a good sense of humor, which goes a long way when you have dental anxiety. I'd give him six stars if I could. Catherine T.

For what I lack in pain tolerance, I make up for in my gag reflex. Needless to say, dental work is…read moreno walk in the park for me. When I broke my tooth last week, I knew that I would need sedation to be able to sit through getting the crown. I was afraid that I would need to wait months with a broken tooth (that HURT) but when I told Jannelle (the receptionist) how much pain I was in, she worked with me and my dentist to schedule me three days later! So basically, I was scheduled within four days of my dentist contacting them (keeping in mind, one of those days was MLK day!) Other than scheduling being easy, that sedation itself was perfect! Dr. McCarty is incredibly friendly and knowledgable. His medical assistant was also great! Together they put my mind at ease while going under and when waking up they were both so sweet as I struggled to get my bearings (and not fall on my face).

Thank you for all the amazing work and support that you provide. From the first call and the…read moreavailability you provide.

I had read other reviews prior to coming to this place and was a bit leery. Let me just say, the…read morelevel of respect, professionalism and kindness that this clinic offered was unmatched. Everyone from the security gaurd, to the receptionist, the counselor, and medical professionals performing the procedure and ultrasound made me feel extremely comfortable and calm throughout the process (which I will admit I was nervous about). If you are deciding whether or not to go to this clinic, I cannot recommend this facility enough and these individuals enough. I am grateful I chose here for this procedure.

I am writing to let you know the unprofessional behavior that prevented me from completing my…read moregetting my lab tests during today. Upon my arrival at the laboratory, I sought clarification from a technician regarding the estimated waiting period. Her response to my inquiry was notably unprofessional and dismissive and said "can you read or count." With a nasty attitude. Despite this initial interaction, I proceeded with the registration process. However, the technician subsequently exhibited further unprofessional conduct. She directed disapproving glances and visibly rolled her eyes towards both myself and my father, who was present with me. This sequence of events created a highly uncomfortable and unwelcoming environment. I felt profoundly uneasy and lacked confidence in the technician's professional demeanor, particularly given the impression that my presence was an inconvenience to her. As a direct result of these interactions, I determined that I could not proceed with the blood draw under those circumstances. Please be advised that the necessary laboratory tests still need to be performed, and I will be going to the Everett hospital to ensure their completion.

I recently gave birth at CHA and it was an amazing experience! Every single staff member I…read moreencountered was amazing. From the nurses, to the midwives, to the anesthesiologist. This was my first child and my labor was a difficult one but the support I received was exceptional. It is a smaller labor and delivery unit so u really have an intimate experience and don't just feel like another patient. I would recommend anyone to have their baby at CHA! Thank you to my amazing nurse Franchesca and midwife Karen who delivered my baby Carter :)

One of the best hospitals in Boston. Some of the best staff in Boston. The new wing is exceptional.read more

Exceptional nurses, caring staff, and well educated doctors. The food is not bad either.read more

Excellent care, highly trained staff, I'm very pleasant people to work with. I've had four…read moresurgeries here and each time they have gone well and I have been treated well. Highly recommend iit.

Level one fusion lumbar surgery. This week procedure gave me my life back. This past year I could…read morestand for maximum 3-4 minutes at a time and couldn't walk much more than that. This surgery changed everything. So happy I did this. Thank you Dr. Jessica Aidlen. You're a terrific surgeon

I've been seeing OCB for 20 years, bu they have become incompetence defined. Despite having a…read morefollow-up scheduled a year in advance, they called me two weeks before an appointment to let me know they had reschedule me... 14 months further out for a yearly exam! When I called they offered no other options at all beyond a vague waitlist. I can no longer recommend OCB regardless of medical reputation, as they have the business and customer practices of a third-world country.

" Horrible & uncomfortable service & long wait " The…read moreworkers here are super rude and just unhappy . They make you feel uncomfortable. I have good insurance. This place is the Walmart of care and service. I don't know why my concierge doctor sent me to this sweat shop . Long wait time over one hour past my scheduled appointment; they had me waiting . I felt like walking out of this clown show . I definitely don't recommend this place .

Dr.Christina Marshall at CHA East Cambridge is an amazing, kind, caring and amazing doctor. she…read morereally listens to my needs, concerns, ailments with attention and care. she is always so supportive and provides the right advice and action plan for what health situations I'm managing. Adrienne Pil

I was forced to see an incompetent nurse who seemed overwhelmed and uninterested in my concerns…read more When I requested to see a doctor for a thorough evaluation, my request was outright refused without any explanation. I was left sitting in a crowded hallway for three hours, surrounded by other patients, feeling neglected and anxious. Despite my well-documented disability, they denied me the standard care and reasonable accommodations I clearly needed. This lack of attention and care compelled me to file a formal complaint with the hospital administration. After months of back-and-forth communication and following up on my complaint, I was shocked to receive notice that I had been sent to collections for an appointment that was essentially useless. This hospital, which used to be known for its excellent patient care, has fallen into decline. The actions of the Governor, allowing the hospital to reduce staff significantly, have led to a system that feels more like a scam. Now, patients are met with overworked and rude nurses, and the limited availability of medical staff means only one doctor is on duty as a supervisor. The overall experience has been incredibly frustrating and disheartening, leaving me feeling abandoned when I needed care the most.

THE NOSE KNOWS I…read morewas facing something that had quietly become overwhelming. My nose had collapsed to the point where breathing through it was nearly impossible. Nights were restless. My ear felt constantly blocked. And the solutions I was being offered felt... drastic. One highly regarded local surgeon told me my case was so extreme that cartilage would need to be taken from my ear to rebuild my nose. He warned my nose would widen significantly and look very different. I was willing to accept that. I just wanted to breathe again. And also my hearing was lessening. I wanted to be able to hear again thinking maybe that they were related. But something in me hesitated. Then I remembered Dr. Jacob Tower. Years earlier, I had met him when he was at Lahey Clinic. A deeply respected ear, nose, and throat specialist with extraordinary skill in facial aesthetics. I reached out, and he responded immediately. From our very first conversation, everything changed. Dr. Tower didn't just see a "difficult case." He saw a better path. He explained clearly, thoughtfully, and with remarkable depth, what was actually happening, and how he could restore not just structure, but function... and quality of life. He invited me to come see him right away at The Spiegel Center. What he offered was simpler. Smarter. And far more elegant. I booked surgery on the spot. Three weeks ago today, he performed it. I remember waking up. For the first time in years, breathing fully through my nose. Effortlessly. Quietly. Completely. There were no overwhelming nasal packings, no dramatic bruising. Quite nothing like I had been warned to expect. Even more surprising... everything started to come back to life. The pressure in my ear disappeared. My hearing sharpened. One moment I'll never forget! I heard my cat meowing from the garage while I was upstairs. I hadn't realized how much I'd been missing until that instant. I ran downstairs, ready to free the cat in the garage so many times as she would follow me in and I didn't hear her cry to come out. Unaware and muted. Yes, my nose shape changed slightly. It had to. But in the hands of Dr. Tower who is not only a surgeon but truly an artist, the result is natural, balanced, and thoughtful. Not "different" in a way that takes from you, but refined in a way that gives something back. And that's what he does. He gives people their lives back...in ways they didn't even realize they had lost. At just three weeks out, I can say without hesitation: this changed my life. My deepest respect and gratitude to Dr. Jacob Tower and his exceptional team at The Spiegel Center. I've been around aesthetics long enough to recognize true excellence when I see it. And this is it. I cannot recommend him highly enough!!

amazing! the absolute best. talented and so caring every step of the way. I would never go anywhere…read moreelse after such wonderful care and results.

Two years ago, I was mysteriously felled by joint pain that left me unable to do more than walk…read moreslowly. I went to several doctors, and after several blood tests the results came up nil. "We don't know what's wrong with you. Let's take yet another blood test that isn't covered by your health insurance!" Why I didn't go to acupuncture immediately as soon as any and all major chronic illnesses were ruled out, I don't know. But finally I did, to the very capable and easy going Dr. Hou. He is a very lovely and kind man, with a gentle demeanor that almost belies his vast expertise. He is a medical doctor of both western and eastern persuasions, teaches at Harvard Medical School, and has a fervent fondness for his home town of Shanghai, hence the name. I was in chronic, terrible pain for two month's straight, and after two weeks of lying on Dr Hou's table with needles sticking out of my forehead, ears, and shins, I started to feel better. Within a month I was back to my old self. I received a student discount, with each session being $45, back in 2006. The rates may have gone up, but this seemed reasonable to me, particularly since I'd spent $500 on blood tests that produced no results whatsover. Also, he had very, very flexible hours - he can meet you very late (like 7pm) or very early, whatever you need. I would highly recommend Dr. Hou. Check out his website for full details on all the ways he can help you.

I've been going to Shanghai Acupuncture for the past 3 weeks and I really like this place…read more I was being treated at Dana Faber cancer institute and my oncologist suggested I visit the Zakim Center for Integrative Therapies to make an appointment to start acupuncture treatment. When I did, I was informed that the first available appointment for a consultation was 3 weeks away. The receptionist gave me the names of the 3 acupuncturists who practice there and suggested I google them to find out where else they practice in case I could get to see one of them sooner So this is how I came across Dr Hou whos practice is close to Coolidge Corner, across a Green Line T stop. Being new to acupuncture I wanted someone who has specialized in treating cancer patients, and the endorsement doesn't get much better than being employed by a cancer clinic. I started my treatment 3 weeks ago and I'm close to finishing my first course. In my experience Dr Hou is always courteous and efficient and goes out of his way to accommodate your schedule and needs. I can't say yet whether the treatment is working or yet but I've decided I'm going to continue going and have a second treatment course The only problem is that you have to pay out of pocket and get your medical insurance to reimburse you. I haven't had any money back yet so I'm keeping my fingers crossed that I will but to be fair, this would have been the case had I been treated at Dana Faber. Some medical insurance providers don't have many acupuncturists on their lists I haven't tried his herbal services so can't comment on that