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    The Spiegel Center

    3.8 (72 reviews)
    Open 8:00 am - 6:00 pm

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    AFTER SURGERY WHILE HEALING

    I am writing to file a formal complaint regarding the medical care I received from Dr. Jeffrey Spiegel, who performed a neck lift surgery on me, followed by two revision surgeries. This letter reflects my personal experience and concerns about the quality of care, the surgical outcomes, and the handling of my postoperative issues. My initial neck lift showed visible problems immediately after the procedure. I returned to Dr. Spiegel's office with concerns that my neck appeared uneven and that there was significant loose skin. He recommended a second surgery as a corrective measure. I reluctantly agreed, hoping the issues would be resolved. Unfortunately, the revision surgery did not correct the problems. The appearance of my neck still included loose skin and asymmetry, and in my personal opinion, the results looked worse than my natural neck before surgery. I was then advised to undergo a third surgery, which would require me to pay additional fees. I was also told that the doctor had already performed a face-lift/deep-plane/neck lift "to the best of his ability," yet the issues remained. Because I was increasingly concerned, I sought a second opinion from a board-certified plastic surgeon in New York. After an in-person evaluation, that surgeon stated that the work performed on me did not appear consistent with standard technique, and that I still had significant loose skin. I was told the procedure would need to be redone, and at a higher cost, because it involved correcting previous work. I have repeatedly requested a refund from Dr. Spiegel's office so that I can pay for proper corrective surgery elsewhere, but my request was refused. I am submitting this complaint because I believe the Patients should be aware of my experience, and because I am concerned that other patients may face similar issues

    Andie M.

    On Jan 30th, 2025 I underwent what i can only describe as the most important transformational moment of my 42 year existence on this earth. It was not an easy change, few are, but this was more challenging than most. I had 8 procedures done in addition to vfs, and the change is everything i could have hopped for and more. Having facial surgical procedures can be scary, your mind tends to play through all the "what if" scenarios, but the team at the speigel center was there with me from day one. Carole, my patient care advocate is truly a saint. She has been so caring and responsive, even taking calls during my recovery 9pm at night, well after hours just to provide care. She worked tirelessly with my insurance company to work out an agreement to provide coverage even though Dr. Speigel was not "in-network" for my insurance. Both Dr. Speigel and his entire team of doctors and professional medical staff have gone so far over and above the call of duty to help me. From working with my insurance to working to helping me make payment arrangements, they were there every step of the way to make my dream a reality and simply cant articulate the joy i feel looking at the results we've achieved; results that i reap the benefits of every day, every time i leave the house, every time i meet someone. I am humbled by their commitment to patient care, and I am eternally grateful for their help. If you're looking for a team who truly cares deeply about their patients, and their patients success, look no further. If you want the best in the industry not just in terms of delivering natural looking but highly effective results, but also guiding you with love and dignity both before and after a procedure, you need to cal lDr. Speigel NOW. Dr. Speigel stands with a handful of other professionals globally in terms of his knowledge and skill level, he is a true pioneer and visionary in his discipline and I am so blessed to to have had the privilege of being under he and his team's care. If not the best in the world (he may be), he was absolutely the best choice for me. I'm VERY excited to work with him and his team in the future as i continue to pursue my goals. If you're considering facial plastic surgeons, I would implore you to meet with Dr. Speigel and his team because, like me, you simply wont be disappointed! THANK YOU to EVERYONE at The Spiegel Center, you've changed my life and you'll forever be in my heart! - Andie

    Kling On foreheads are in didn't you know?

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    3 months ago

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    7 months ago

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    11 months ago

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    2 years ago

    He is an artist, and as such the prices are resemblance of his work. He is the best in this area whatsoever.

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    Thank you for your kind words! They are greatly appreciated!

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    3 years ago

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    The care team, particularly Cristina, answered all my questions, calmed my nerves and followed up with me.

    Mentioned in 4 reviews

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    George A Volpe, MD - New England Plastic Surgical Associates

    George A Volpe, MD - New England Plastic Surgical Associates

    3.9(12 reviews)
    2.6 mi

    I had my implants done by Dr. Volpe back in 2011. I was under 22 at the time, so I got saline…read moreimplants. Years went by and I started having severe symptoms. I saw every specialist imaginable to try to get some type of explanation for feeling like I was slowly dying at the age of 25. After months and months of research I finally came across an article about BII. At the time I had never heard of breast implant illness. In 2016 there were only 3-4 doctors in the US performing en bloc capsulectomies (procedure where your entire implant and scar tissue is completely removed.) After scheduling my appointment with one of the few specialists that preformed the procedure I needed, I decided to reach out to Dr. Volpe to see if he has had any other patience experience what I was going through... below is our email correspondence... Email I sent to Dr. Volpe's office on 8/18/2016: Hi Dr. Volpe, It will be 6 years this January since I had my implants done by Dr. Volpe. I am constantly asked about the doctor that did my implants and still to this day refer numerous friends to him. About a year ago I became very ill and have seen every type of doctor and had about every test possible done to find out what could be causing my symptoms. It wasn't until 2 months ago that I learned of breast implant illness. Once I did lots of researched about the illness I reached out to Dr. Susan Kolb in Atlanta who specializes in explant surgery. I wanted to reach out to Dr. Volpe to get his input and professional advice on the situation. Email response from Dr. Volpe on 8/18/2016 Hi Kaylee, It would be wise to come in and I would be happy to go over everything with you. Be wary of opinions that do not agree with extensively researched medical issues. Just give a call and set something up (remember no fees for all this). Hope to see you, Dr Volpe Email I sent to Dr. Volpe after my explant surgery on 2/23/2017: Dr. Volpe, On 10/3/16 I had my implants removed by Dr. Feng in Ohio. In August 2016 I reached out to you to get your advice regarding a link between my declining heath and my implants . I find it quite odd that in response to my email you advised me to "Be wary of opinions that do not agree with extensively researched medical issues". I'd like to know what extensive research you were referring to? Since I explanted 5 months ago a lot of my symptoms have subsided and the ones that remain are much better than they were before. After suffering for countless years with no answers, I will be putting all my effort into advocating for women who were not fully informed of all the heath risks that came with getting breast implants. In all the research I've done, I have yet to find any studies of the long term health risks of breast implants. That may be because there has been no research carried out long enough to prove the long term effects, but if you have information proving otherwise I'd be very interested to see it. Providing your patients with all the information, including the the percentage of women that experience the vast amount of negative effects from implants should be mandatory. If this information is denied to them before the decision is made to get implants, you're only doing a disservice to your patients. I have no complaints about the job you did on my implants, I think you are an extremely talented surgeon. However, had I known the information I know now about the risks of breast implants, I may have decided that the cons far outweighed the pros. The decision I made was based off the information I was given. Had I known differently, my health would be in a much different place right now, along with my financial state, and countless other aspects of my life. Thank you, Kaylee Silcox Below is the link to a letter I wrote to my 20 yr old self that was published by the National Center for Health Research. https://breastimplantinfo.org/kaylee-silcox-letter-20-year-old-self/ I'M HAPPY TO SHARE THAT ALL THE WOMEN THAT HAVE GONE THROUGH THE SAME SITUATION AS MYSELF, IF NOT WORSE, RALLIED BEHIND THIS CAUSE AND FINALLY GOT THE FDA TO PUT A BLACK BOX WARNING ON (ALL) IMPLANTS!

    Best practice hands down! I drive over 2 hours to the office because Dr Volpe and all the staff are…read moreso wonderful! Dr Volpe takes his time to listen to my concerns, he responds to every question and gives great detail regarding the potential procedure and makes you fully aware of any risks that may be involved. Stephanie T. is amazing! She is intelligent and knowledgable about all injectables and procedures being offered at the office. Stephanie is personable and puts you at ease when confronted with a large needle!!

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    George A Volpe, MD - New England Plastic Surgical Associates - Post en bloc. My scar tissue became extremely thick from my body trying to fight off this foreign object.

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    Post en bloc. My scar tissue became extremely thick from my body trying to fight off this foreign object.

    The Spiegel Center - plasticsurgeons - Updated August 2026

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