This was the first time I have ever needed services like this, and I was treated like a person, every one of the staff and the councilors were great and help me understand and treat my problem. Was it perfect, not at all but life never is. If I had to do it over and would have no problem going back. Brian with an I read more

24hrs/7days a week apparently doesn't include Sunday Waited outside for over half an hour with an individual actively in crisis and no one would answer the door or phones. Don't advertise being always open if nobody is going to show up. read more

Nurse pervy Paul tried to strip me naked on intake alone in a tiny room, I refuseed and after he tried again I refused he then got a second employee and did it properly. several items were stolen out of my belongings in their storage, my personal medication, specifically my oxycodone was stolen, the items that were left in got back broken. Care quality was poor, only good thing was the food the they ordered out to get. Don't go here if you can avoid it. Theves, perverts, and drug addicts work here. read more

Wish I could give a zero star. I was unable to reach my loved one on the phone multiple times. The only way I could talk with my loved one was by calling over and over again and waiting while the phone was ringing. I've never been hung up on so many times. When I asked to talk with a manager, she hung up on me the. Wouldn't take my calls after that! Also my loved one told me there have not been towels for showers in two days. And food is late and not what was requested. Avoid this place! read more

This is the last place I'd send someone for help. If you'd like to be sexually assaulted with no help, personal hygiene items refused and no real therapy then this is the place for you. Terrible terrible terrible! Would love to see this place shut down and many prosecuted. It will take you months of therapy to get over the trauma they put patients through. As you can see they only thank those with positive comments. They refuse to accept blame and make things right or even better. read more

Some of the employees are very rude and uninformative, stay on their personal data devices and call patients names. They have no compassion for the mentally ill or their family. Trying to call my family member in there is a bad experience. It's been 3 weeks of hell. March 5, they overdosed my family member on trazadone and couldn't get a pulse. Later they said "Well, he has one now. " He looks very sick. read more

My mother was sent to this behavioral hospital for observation by her resident nursing center because she was hallucinating and suffering paranoid delusions. The staff at Bethany Behavioral Health Hospital accepted her stories as true, and they never reached out to family. The staff was rude to me as a son when I called to check on her welfare. They reached erroneous conclusions based upon a dementia ravished brain. Finally, after 5 days they made contact with my brother who verified that I was not abusive to my mother and shared his personal experiences as her care giver. Within 2 hours they realized they were wrong. Unfortunately, the 'reports' they wrote that followed her back to her nursing facility cast shadows upon my integrity and care of my mother. I would caution anyone considering this facility. read more