I don't recommend this business at all. In any regard. Poor customer service. Scam charges. Avoid!read more

Amazing therapist(s)! Shira Preiser Pollio, specifically, is excellent. That is where my positive…read morereview ends. Thriveworks' administration is a DISASTER. The billing department cancelled all my scheduled appointments, citing that payments were past due. However, when I would login to my dashboard, the billing section stated, 'no action needed.' I reached out via chat and spoke with Peter who confirmed that my account was in good order and no payment was necessary. Despite reviewing the details of my dashboard and providing the billing department with a transcript of Peter's confirmation, they still claimed my account would be 'paused until payment has been received;' thus blocking me from meeting with my therapist (during a very tumultuous time in my life). The billing department claims you can contact them via email but they will never respond; just know you are emailing The Void. When I called, I was never able to reach anyone who could help me and the representatives are consistently rude and dismissive. The average phone call lasted around 49 minutes. I finally escalated to multiple supervisors....but still NO resolution was reached until I roped my therapist in, who said she would inform her supervisor. In the end, after significant effort on my and my therapist's part (after multiple weeks of back and forth), Thriveworks was able to resolve the technical issue they created. They offered NO remedies for the inconveniences they created, not even an apology. TLDR: DO NOT CHOOSE THRIVEWORKS. Their administrative department has NO professionality or accountability and will make your life miserable due to their own technical errors. In the end, the only reason I continued my relationship with Thriveworks is due to how excellent my therapist Shira is!

Most judgemental and unprofessional therapist ever. Would not reccomend her for any reason. My…read morehusband and I went to her for marriage counseling and I showed our conversation to my personal therapist because I felt as though Mary Lee had been unprofessional and wanted to make sure I wasn't just too close to the situation. My therapist couldn't believe her eyes at this woman and agreed that she is totally judgemental, a terrible listener, and probably shouldn't be a therapist at all.

Ellen is a wonderful and kind counselor. Working with her has lead me to a greater understanding of…read moremyself and the world around me. I've improved my relationships and gained a wealth of understanding regarding myself and experiences in my life that have affected me. Ellen also takes the time to teach you relevant information related to the area of focus. She offers realistic solutions that are actionable. She truly cares about her patients and you can tell throughout your interactions with her that she empathizes with you and wants to help. She made me immediately feel at ease and has always made me feel comfortable opening up to her.

Dr. Ellen is simply amazing. Right away, I connected with her spirit and energy. She was objective,…read morebut also gave great suggestions. In the past, I've gone to therapists where I do most of the talking and I don't get much feedback or every thought is my own. She's understanding and empathetic. We always hug and have even shared a couple of tears and she feels like a true friend.

Solid therapy, but didn't disclose that they wouldn't take my insurance until a few sessions in…read more Then, after I stopped attending, they tried to bill me for a session that was cancelled. The problem was resolved, but was frustrating.

From the owner: All types of therapy related to relationships. We do individual, couples, and family therapy. We…read moreoffer play therapy, trauma therapy, addiction, sexual addiction, depression, eating disorder, depression, anxiety, conflict resolution and mediation.