I have been receiving treatment at Rad Orthodontics (at 3 of their various offices) since I was…read morearound 11 years old. I am now 23. I have received excellent orthopedic work from this practice. Their staff (particularly Jebi, and every receptionist and prep staff I've ever me there) has also been incredibly kind and helpful to me. Dr. David Rad always takes the time to answer any questions about treatment and always makes me feel comfortable. Rad Orthodontics also offers payment plans to aid in paying high fees for things such as invisalign. My only complaint is that Dr. Mehdy Rad has upset me to the point of tears two times when I was still under 18. Once, when I was around 14, I believe, Dr. Mehdy was removing glue from my teeth with a drill and asked me to move my tongue out of the way. He did not specify which direction to move it. I could not remember where exactly he was drilling, so I just tried to move my tongue down. Without waiting more than 10 seconds, he said "Ok, don't move it" **and proceeded to put the drill back in my mouth, against my tongue** My mother was sitting with me and witnessed this. I did not bleed, but this scared me, and hurt very badly. To this day, I am afraid whenever a dental drill goes anywhere near my mouth. This experience was traumatizing. It is just one of example of Dr. Mehdy's lack of kindness and patience. There was still glue left on my teeth after this. Several years later, I still could not handle the feeling of the drill in my mouth or on my teeth. During another appointment when Dr. Mehdy was using the drill, I stated that I needed to stop. He stopped, and then said: "I have hundreds of patients every week. None of them besides you has a problem with this." His reply was invalidating and rude. My problem with dental drills started because of him. In general, Dr. Mehdy Rad does good orthopedic work; his unkindness does not affect this in any way. But he is condescending and impatient. I would not recommend his services, especially to anyone who might be sensitive, like kids. Dr. David Rad is much kinder.

Dr. Rad (younger brother) is great. My son Jason was first treated by Dr. Rad over 5 years ago. He…read moredid a great job, and my son's smile and teeth have improved tremendously. I am taking my daughter to see Dr. Rad as well .

I made the right decision to come to Dr. Gerlein. He is the best orthodontist and helps me regain…read moremy beautiful smile. I was so scared to see an orthodontist because my case is very complicated. But I felt so happy and relieved after meeting him for the first appointment. Every time I see him, he is always smiling and supportive and with a lot of patience. He is the best orthodontist and I am lucky to have him.

I've had 2 children treated by Dr. Gerlein. Both had very good experiences. It's a warm…read moreenvironment, everyone we encounter is kind and knowledgeable. Highly recommend!

Love Dr Jen , She…read moreis amazing and listens to my needs . Currently doing Invisalign with her

A year ago I went for a consultation and met with Dr. Jen. She was wonderful, with a beautiful…read moreoffice. However, her staff, specifically the "treatment coordinator" Stephanie was dreadful. This negative review is about her lack of coordination for almost a year that prevented me from receiving treatment. I contacted her multiple times and through various means (emails, fax and phone calls) as she was always delayed in her response to my inquiries. She claimed that her delay was due to her part-time work schedule. In addition, she consistently maintained it was my insurance providers fault. Yet when I would contact my insurance provider they claimed they never received anything from the doctors office. I literally kept a log of how and when I would contact her as well as my insurance provider. Alas, I finally gave up after a year of chasing treatment which worked out in my favor. I found another orthodontist by the name of Dr. Hickory, who has an amazing staff. Specifically, the Director of Operations Ms. Christy Van Ness was able to see me on my day off and literally just a few weeks later I was approved by my insurance carrier for treatment. Plus, parking at Dr. Hickory's office is free unlike the Orthodontic Studio. I wonder if the doctor is aware of the multiple lapses in assistance? She is loosing business as at least one other patients similar negative experience has been documented here in another Yelp review.

Two brothers - one practice. They're pleasant, easy to work with, accommodating on payments (the…read morevelvet hammer) and the entire staff is first-rate. Plus, they're fast. If you drop off and then go to park, very often your child is already being worked on. "He's back there. You can join him if you like". Gotta like that. And their work is excellent.

Hands down, best orthodontists in Bethesda!…read more This practice is run by two very knowledgeable brothers! The office is run extremely efficiently as well; No long waits, the doctors never run behind. If your appointment is at 9am, your child is in that chair at 9am. Both Gillespies have dry, witty senses of humor and do their best to make their patients feel at ease. The staff is very friendly and seem to be happy working there. In terms of pricing, they offer an excellent level of service for the what they charge for orthodontic care. I would happily recommend this practice to anyone looking for an exceptional orthodontic practice.

Two of my children both had YEARS of orthodontia with not great results. In fact, looking at their…read moresmiles before and after treatment - their smiles were better beforehand. I brought my third child, and she recommended a treatment plan - which it turns out he did not need at all. I took him for consultation with 2 other orthodontists who said he did not need any orthodontia. I'm really disheartened that I put my older kids through treatment with her. Please get a second opinion!

I went to see Dr. Bruno after my sister went here to get her teeth fixed after bad experience with…read moredentist that ruined her perfectly straight teeth. Dr. Bruno was able to help my sister and so I decided to do a consultation with Dr. Bruno -- this would have been my 3rd consultant with an orthodontist for my teeth. Dr. Bruno was the only one to suggested that I could get a healthier smile and straighten my teeth without teeth removal, pushing back my teeth or oral surgery (I had a very noticeable underbite). I am almost done with my treatment and it is the best money I have ever spent. My teeth and actual bite are 100% better than before and my underbite is barely noticeable now. I can't be happier with the results even though I am not to my final results yet. I actually live out of state and make the 1000+ mile trip to Dr. Bruno's office a few times a year to see her in office. Her treatment for me is worth every penny and all the miles. Thank you, Dr. Bruno!

If you are interested in Invisalign, I HIGHLY recommend Dr. Hickory at Embassy Row Orthodontics. He…read moreis nothing short of brilliant! When I came in, my smile was fine. I just thought it needed a little tweaking. 2 years later (entirely my fault that it's been so long--I'm one of those "wear my aligners at night" people just because I tend to graze during the day) I looked at a pic of me from 2015 and my smile is SO much nicer and more even than it was. He pays such close attention to detail that you don't realize just how much better your smile can look--until it does! And his staff is fantastic. I love them all but I am always happy when I meet with Carlos! He is personable, professional and incredibly well-versed in all of the workings of Invisalign. Every I see him, I leave feeling like I learned something new. You can tell he loves what he does and he passes that excitement onto the patient. Invisalign is pretty incredible in and of itself, but Dr. Hickory and his team are truly amazing at what they do. Every appointment is quick but thorough (they don't overbook so you're seen when you're scheduled) and the office is simply gorgeous! They may be slightly higher than other orthodontists but you get so much more than you pay for. The expertise and stellar customer service are worth it.

I wish I could give Dr. Hickory more than 5 stars. I truly believe he is the greatest orthodontist…read morein America. I first signed up for Invisalign through a Living Social deal elsewhere. Sure, that service was 1/2 the cost of Dr. Hickory..... but that service was run by a non-orthodontist dental assistant! I quickly decided against the cheap route when I was informed that he wasn't sure if my crooked teeth were too extreme for Invisalign. (they weren't) Then I found Dr. Hickory, and all my worries were over. Dr. Hickory lives alone above his extravagantly decorated Dupont Circle office. Why is this a good thing? Because it means he offers Saturday appointments! I've never heard of a dentist or orthodontist offering such convenient appointment times. Just avoiding the mess of having to leave my office during the work-week for appointments was worth the additional price. But the value didn't end there. From the waiting room and from speaking with Dr. Hickory himself, new patients will quickly learn he was one of the first adopters of Invisalign treatments, and keeps up on all of its advances. Apparently, Invisalign's technology has evolved so much that it can do everything braces can, and more. Dr. Hickory knows how to make those advances work for you, with rapid but painless results. Not once did the treatment make me feel sore or require aspirin. This was my second time with orthodontist service. As a child, I remember having monthly appointment with an orthodontist, with a doctor changing metal wires on a monthly basis. With Invisalign, a 10 month treatment only required about 5 appointments total. Dr. Hickory always answered my questions promptly and reasonably. For example, another orthodontist in DC suggested that I get drastic bone-adjusting vanity surgery before Invisalign. However, Dr. Hickory agreed with my dentist, and thought such a step was too far. Thanks to Dr. Hickory, I didn't have to wear a post-surgery brace on my head and drink my meals for a month through a straw. Instead, he made adjustments on the computer with Invisalign to compensate for the slight bone misalignment. Problem solved. In addition, Dr. Hickory took time to personally inspect my progress and order a set of adjustment aligners at no additional price. I had the option to do another set (a re-re-adjustment?) if needed. Dr. Hickory's staff is professional, polite, helpful, and cheerful. They were helpful with setting up a payment plan and are always flexible with appointment scheduling. They posted pictures of their wild Halloween party on their Facebook wall, and you could tell they treat each other like family. My treatment ended yesterday, and on my way out the door they offered me a bottle of champagne to take home. Quite ridiculous, but fitting for a quirky Dupont Circle office. it was very thoughtful. Now, my teeth are straight and I am no longer self conscious about my smile. With permanent retainers installed behind 12 teeth (6 top, 6 bottom), along with a plastic retainer to wear at night, my straight teeth aren't going anywhere. Dr. Hickory's top quality service is worth more than he charges. After 10 years of crooked teeth, I couldn't be happier. Thank you, Dr. Hickory.

This practice is run beautifully from making the initial appointment by phone, engaging with the…read moreexcellent team who greets the patients and manages all appointments, through each treatment process. It's a very positive, kind and highly professional, competent environment which seems to be hard to find, and deliver, in today's world. Bravo to each member of the team, and the practice owners. Well done!

I had braces as a kid but didn't wear my retainer so I was left with an overbite (sorry Mom and…read moreDad!). Then throw in aging which causes your teeth to move (I can't get a break!). After much debate, I decided to check out Invisalign and my dentist recommended Rad Orthodontics. After a consultation and scan, I started my Invisalign journey. Over the past year-plus, the Rad team has been awesome. They even helped me get a last minute appointment so I could get my second scan while home for the holidays. I am not yet finished with my treatment, but I already feel so much better about my smile. If you're debating orthodontic treatment, I highly recommend Rad Orthodontics!! Oh, and they have several locations in the area, so it's easy to find one that works best for you.

This is the best dentist office I have ever visited, they are friendly, knowledgeable and zero wait…read moreservice. Dr. Heller is an expert and always walking you through the process with patience. I highly recommend them.

I was Very Lucky that I found Dr Heller. A friend recommended his office after I went years at a…read morePotomac area group. Dr. Heller's group is outstanding. They have been transparent, worked well with my kids dentist and oral surgeon. I could not recommend them more!

My teen has used Invisalign and the transformation is remarkable and this office makes the whole…read moreprocess easy. Plus everyone professional and friendly.

Gotta love a doctor's office that runs pretty much on schedule (waited 15 minutes), and provides…read moreyou with a decor that leaves you with ideas for your own home!

Drs. Chehab and Shin are truly amazing! Their professionalism and compassion have been stellar from…read moreday 1 - when my 3 yrs old daughter was first seen after she lost a tooth at the school's playground. Unfortunately, she was also diagnosed with multiple cavities at this first visit, and all the fillings were done at the office (through multiple visits). They were super efficient in fitting us in when she lost one of her fillings - timely (within 24 hrs) thus avoided any pain or additional cavities. The Drs. and their staff were patient, comforting, and superbly competent - allaying her anxiety and my concerns. We practice the importance of basic dental hygiene daily, and greatly appreciate the full scope of care from the professional and compassion team at Bethesda Dental Specialties.

DO NOT GO HERE- If I could give this office zero stars, I…read morewould. This was, without question, one of the worst experiences I've ever had with any healthcare provider. I was promised my permanent veneers/crowns would be ready within about 10 days, but instead I spent weeks stuck in temporary restorations because my case kept coming back wrong. There were repeated mistakes, multiple unnecessary appointments, and constant delays that never should have happened. I paid nearly $4,000 expecting quality work and professionalism. Instead, I dealt with repeated errors, difficulty eating, wasted time, and unnecessary stress. Every time I thought the issue had finally been corrected, another problem came up. To make matters worse, I was given a custom nightguard that didn't even fit my mouth properly. Despite it being unusable for me, I was still expected to pay $600 for it. I found that completely unreasonable and incredibly frustrating. The atmosphere in the office only made things worse. The primary dentist made jokes during appointments that made me personally uncomfortable and did not come across as professional. Rather than feeling reassured, I left feeling uneasy and frustrated. What disappointed me most was the lack of accountability. I never felt like anyone took ownership of what I was going through or appreciated how disruptive the repeated delays were. I would never recommend this office to anyone. If you're considering spending thousands of dollars on dental work here, I would strongly encourage you to look elsewhere. Based on my experience, I regret choosing this office and would not trust them with my dental care again.