I should start by saying I rarely right reviews, even through I travel, go to dinner, use any number of services daily. I am a very busy person so I generally do not take the time to participate in this sort of activity. This is the exception. I felt the need to write a glowing review about Beth's Comfy Critters Petsitters because I was extremely happy and satisfied with the services that were provided by Beth and her husband Joe.
From the moment I initially contacted them the customer service was far above average, and greatly exceeded my expectations. The got back to me promptly via email. After initial contact we set up a time to speak on the phone in which they spent about 20 minutes discussing my needs. After the phone consult we arranged a time to do an in home consultation which was at a time of my choosing which I found to be very nice considering my busy schedule.
Joe made the 20 minute drive to my home and arrived early. We spent almost an hour going through a complete list of my needs, in addition to him meeting my dog and developing an instant bond. Being an animal lover it is easy to see someone who has a similar mentality and fondness of animals, and I can greatly appreciate that.
I should mention too that I own an 8 year old Pit Bull named Roxanne. She is a member of my family, and Joe and Beth treated her as one. This was extremely nice and refreshing to me, especially considering the stigma surrounding the breed, and some people's reluctance or out right refusal to work with the breed.
After the hour long in home consult, which was extremely informative, and I found to be very professional and beneficial to my whole family, we toured the house and went through the routine of what I would like done for Roxanne while I was away. Joe was very comfortable with everything and made me feel comfortable also. He took a lot of notes, and asked a lot of questions. We discussed how ofter I would like for Joe and Beth to keep in contact with me and give me updates while I was away. They stuck to what they said, and keep in contact with me the entire time I was away which was so comforting to me. Like I said Roxanne is a member of my family and with the great service that was provided to me I felt at ease being away and leaving her in good hands.
I decided to have Beth and Joe come over twice a day to spend time with Roxanne, let her out, feed her, play with her, they also offered to do three times a day if I would like. Their cost was very reasonable.
I have no complaints at all, I am extremely 110% satisfied! I would recommend Beth's Comfy Critters Petsitters to anyone and everyone! I would personally vouch for them and the amazing job they did! Thank you very very much Beth and Joe! I will definitely be using your services again in the future! read more